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10405 6th ave N, Ste. 210, Minneapolis, MN, 55441, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
DaBella Customer Service TODAY 7:03 PM I really think you need to teach your employees that go knocking on people's doors what no solicitation signs mean on people's front doors. Because I had one of your employees come to my door and I pointed to my sign and He rudely proceeded to tell me he wasn't trying to sell me anything. I find that hilarious. Cause that is what your door knockers are out here doing and I believe Minnesota has laws regarding companies abiding by no solicitation signs Sent by: You7:03 PM 7:03 PM Re... read more
Business response:
Thank you for that information, Faith Ann. We are going to look into exactly what occurred here, as you are absolutely correct. DaBella doesn't conduct business like that, and we'll certainly make some unfortunate changes if we have to. Please accept our apologies.
Do not let this company do and estimate at your home. The day a rep came home stayed longer than I expected and started calling his boss and insistingI should do business with them by giving me a lower price. The manipulation tactics and persistence turned into an uncomfortable interaction. Even though I told him I had to prepare for a work meeting, the dude didn't wanted to leave and kept calling the boss for permission to offer me a deferrals and lower prices. Lack of respect and acceptance that it wasn't the time to do bu... read more
Business response:
Thank you for your honest and well-written feedback, Norberto. We at DaBella pride ourselves on our professionalism and attention to detail. Part of that development is to constantly strive to improve in every area, including our inspection process. Unfortunately, some of our specialists can get a bit overzealous, and that passion can come across as pushy or aggressive. We sincerely apologize for putting you through that. It wasn’t right, it wasn’t productive, and it’s not the way we do business. Thanks to your comments... read more
two reps came by my house yesterday talking about free estimates to be done today. two different reps came over and overstayed their welcome by over 2.5 hours (total of three hours). The lying to potential customers and manipulation tactics to try to guilt people into "not wasting their time" is despicable. If the reps that came over to my house today were so concerned about "someone else's roof," then maybe they shouldn't have stayed and harassed my roommates for three hours.
Business response:
I am sorry that happened to you, do you remember the reps names?
This company takes your money and doesn't return your calls. Then once you cancel they wanna show up 5mos later to harrass and threaten you. I asked them to leave several times even threatened to call the police if they wouldn't leave and they laughed at me and said what are the police going to do?! This company is horrible at everything they do and their customer service is even worse! Their so-called general manager is a complete joke and will not help you in any way shape or form. avoid this place at all costs!!!
Business response:
Melissa, thank you for your candid feedback. We have alerted the {LocationName] office about your concerns and a team member will be in touch shortly to discuss them in more detail.
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I want to share my negative experience about DaBella. Your company destroyed my home. Look at the photos of your horrible work! My home is no longer a home! You came to my house and sweet talked us and when we need you you’re no where to be found. Take our money and leave us with a $40k disaster and a flooded basement that has $20k worth of damage. Mr Jimmy and Ruvim lied to us and left us hanging. The papers with the loan company do not add up and corporate office cannot seem to find the signed paper of the contract Jimmy a... read more
Business response:
Sopheak, thank you for your candid feedback. We have alerted the {LocationName] office about your concerns and a team member will be in touch shortly to discuss them in more detail.
I don’t appreciate you guys completely ignoring my “no soliciting” and “no trespassing” signs on my gate ( I have a fenced in front yard btw) that’s NOT how you get people to want to do business with you , please hire guys who can read. Hard to miss huh?
Business response:
Leonardo, thank you for your candid feedback. We have alerted the {LocationName] office about your concerns and a team member will be in touch shortly to discuss them in more detail.
DaBella has a 4.4 star rating with 1,179 reviews.
DaBella is open now. It will close at 9:00 p.m.