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9646 W 131st St, Palos Park, IL, 60464, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 9:00 p.m. | |
| Tue | 09:00 a.m. to 9:00 p.m. | |
| Wed | 09:00 a.m. to 9:00 p.m. | |
| Thu | 09:00 a.m. to 9:00 p.m. | |
| Fri | 09:00 a.m. to 9:00 p.m. | |
| Sat | 09:00 a.m. to 9:00 p.m. | |
| Sun | 09:00 a.m. to 9:00 p.m. |
Everything was extremely easy, and they made the process overall great. Anytime I had any questions or was confused in something someone always explained everything to me immediately. Everyone there was great!
Business response:
Nicole, thank you so much for taking the time to write such a thoughtful review. We pride ourselves in our first core value, which is putting the customer first. Dan and his team did exactly that, and by practicing the core values, we in turn receive loyal customers like yourself! We hope to work with you again in the future. Until then, cheers! -- The Customer Success Team
This was my 4th home and my 1st time with Dan Rogers. Flawless is the only word to describe our experience. Dave was always helpful, always responsive and always prepared me for what to expect before hand. Dave has earned my repeat business. A perfect 10.
Business response:
Thank you for the review! We are so glad that you had an outstanding experience with Dan the first time around. We look forward to working with you again. Cheers, The Customer Success Team
So organized, on top of everything, communicates well. Highly recommend Dan and his team. We sought out multiple lenders and Dan got it done for us. Even earlier than expected too!
Business response:
Thanks for the feedback, we appreciate your kind words! Dan and his team strive to satisfy the customer! Guaranteed Rate holds the core value "Work with the best of the best" high, we will be sure to continue this as it shows appreciation from our customers! Cheers! -- The Customer Success Team
I have been working with Dan for over a decade, including two purchases, two refi's and have referred both friends and family to him with great confidence they'll receive the same great experience I have always had with Dan and GB. With something so important, don't leave it just your bank or your friend's uncle... call Dan and his team to assure one of the most significant purchases of your life will go smoothly and securely!
Business response:
Hello! We appreciate the honest feedback regarding your experience with Dan and Guaranteed Rate. We take customer service very seriously as it can make a world of a difference when going through something as important as obtaining a mortgage. Thank you for the recommendation! Cheers! -- The Customer Success Team
Dan is quite possibly the most accessible professional that I have ever worked with! His entire team works digitally so communication is a breeze. Moreover, I am guessing that Dan never takes a day off or sleeps, because no matter what time or day I emailed him, he responded within the hour (more like minutes most of the time). His digital system is seamless and makes what might otherwise be an arduous process, as smooth as can be. Dan and his entire team are simply the best and I will send anyone that mentions to me directl... read more
Business response:
We appreciate the review and thank you for being a valued customer! It just goes to show how great communication and commitment to our customers makes all the difference when obtaining a mortgage. We are glad to hear about your great experience and will be sure to share this review with Dan and his team. Cheers! -- The Customer Success Team
Dan did a fantastic job for me. He was very prompt in responding to every e-mail and phone call. He was honest and knowledgeable and walked me through every step in the process, which made me comfortable and confident. Plus, he's personable and cares about his clients. He came to green me in person at closing and congratulated me with a nice bottle of wine. He goes above and beyond to do a good job and has a great team as well. If you are looking for someone great, look no father. Dan, Dan, he's your man!
Business response:
Thank you for the review and congrats on the new home! We are so glad to read that Dan put you at ease during what can be a very stressful experience. Our team model is setup to help everyone from the most experienced borrowers, to first-time home buyers like yourselves, have the smoothest experience possible. Cheers, The Customer Success Team
Dan Rogers is professional, efficient and friendly. He made himself available for any questions and or concerns, no matter what time or day it was. It was almost like having a family member helping throughout the process. Dan and his team were exceptionally helpful, especially Jay J., and all work great as a team. Dan Rogers and his team at Guaranteed Rate are the best!!!
Business response:
Thank you for the kind review and recommendation. Dan and his team are a great example of what Guaranteed Rate strives to offer each and every one of our customers. We wish you the best in your new home and look forward to working with you again for any future mortgage needs. Cheers, The Customer Success Team
Always there when I needed him. When I got nervous he would personally call me to ease my fears. His whole team was very professional and kept me up to date.
Business response:
We are so glad to see that Dan provided you with great customer service. We know how overwhelming and confusing the loan process can be. Our loan teams are set up to help guide borrowers through the process, whether it is their first time purchasing, or their fifth-time refinancing. Cheers! -- The Customer Success Team
Dan and his team were great to work with. As a first time home buyer, they took time to explain the process to me and answer all of my questions. They were able to get the loan approved quickly and the team was very professional. Dan is very responsive and brings champaign to the closing! I highly recommend Dan.
Business response:
Thank you for the review! We are so glad that you had an outstanding experience the first time around. We look forward to working with you again. Cheers - The Customer Success Team
Dan Rogers at Rate (NMLS #131966) has a 5 star rating with 916 reviews.
Dan Rogers at Rate (NMLS #131966) is open now. It will close at 9:00 p.m.