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Dave's Hot Chicken
- Chicken Shop
- Glendale, CA
About this business
Location details
1350 E Colorado St, Glendale, CA, 91205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to Midnight | |
| Tue | 10:00 a.m. to Midnight | |
| Wed | 10:00 a.m. to Midnight | |
| Thu | 10:00 a.m. to 1:00 a.m. | |
| Fri | 10:00 a.m. to 1:00 a.m. | |
| Sat | 10:00 a.m. to 1:00 a.m. | |
| Sun | 10:00 a.m. to 1:00 a.m. |
I had a horrible experience today. I'm making it very clear that I am upset and was asking for a refund, not excuses. Instead of addressing my request, the lady tried to calm me down by saying "everything is OK, let me get you your fries," and then quickly walked away as I was asking for a refund. By that point, I had already driven home and had to drive back. I was in no mood -- I expect my food hot and served together, not hot fries with a cold or "warm" sandwich. If they wanted to make it right, they should have either r... read more
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention.
Customer service working fraudulent. I suggest to order on machine. Young people but...
Business response:
We apologize for any letdown during your visit. Your feedback matters to us. Let's make it right at dhcfeedback.com. Thank you.
they messed up my girls order on purpose. hella rude people who are over worked. you need to hire more people so they dont take it out on customers
I don't think i can come back to this place. The staff is so busy that they lack in customer service. Let the food speak for itself. They either have a bunch of new people, or people just don't care for what they are serving anymore. The food is not fresh, like its been sitting there and their portion of fries is a joke! Definitely wont be back
If I could leave no stars i would! They need to hire more people to make the food. They took forever and are disrespectful when you go up to ask for your food after waiting 30 minutes for it to be ready
This used to be my favorite place to go whenever I was in LA. Can't say this is the place anymore. We ordered online and waited an additional 30 minutes for my order to be ready. When I got there, they were bothered that I even went up to ask for my food. They seemed really short staffed and overwhelmed by the workload. They need to either retrain their staff or hire more people to put on a shift to handle the workload so they don't take their stress out on the customers
We ordered wings for 59.66 from the person, they give us tender, we come back and trying to return, really bad service.
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
I really love Dave's but this particular location has a consistency issue when ordering from Ubereats. Some days they'll forget to add your drink. Some days they don't put the side of pickles in the order. Some days the chicken is really dry or smaller in size on other days. Today: no pickles and skimpy chicken.
Business response:
Thank you for taking the time to share your feedback regarding your recent visit to Dave's Hot Chicken. We apologize for any inconvenience or dissatisfaction you may have encountered. Your satisfaction is our top priority, and we would appreciate the chance to make things right. Please visit dhcfeedback.com so we can better understand your concerns and work towards earning those extra stars. We appreciate your support!
So bad customer service I waited 45 minutes for one order the cashier said it's gonna take 10 or 15 minutes never ever go back again
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.3 star rating with 834 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.