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Dave's Hot Chicken
- Chicken Shop
- Glendale, CA
About this business
Location details
1350 E Colorado St, Glendale, CA, 91205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 1:00 a.m. | |
| Tue | 10:00 a.m. to 1:00 a.m. | |
| Wed | 10:00 a.m. to 1:00 a.m. | |
| Thu | 10:00 a.m. to 2:00 a.m. | |
| Fri | 10:00 a.m. to 2:00 a.m. | |
| Sat | 10:00 a.m. to 2:00 a.m. | |
| Sun | 10:00 a.m. to 2:00 a.m. |
This used to be my favorite place to go whenever I was in LA. Can't say this is the place anymore. We ordered online and waited an additional 30 minutes for my order to be ready. When I got there, they were bothered that I even went up to ask for my food. They seemed really short staffed and overwhelmed by the workload. They need to either retrain their staff or hire more people to put on a shift to handle the workload so they don't take their stress out on the customers
We ordered wings for 59.66 from the person, they give us tender, we come back and trying to return, really bad service.
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
I really love Dave's but this particular location has a consistency issue when ordering from Ubereats. Some days they'll forget to add your drink. Some days they don't put the side of pickles in the order. Some days the chicken is really dry or smaller in size on other days. Today: no pickles and skimpy chicken.
Business response:
Thank you for taking the time to share your feedback regarding your recent visit to Dave's Hot Chicken. We apologize for any inconvenience or dissatisfaction you may have encountered. Your satisfaction is our top priority, and we would appreciate the chance to make things right. Please visit dhcfeedback.com so we can better understand your concerns and work towards earning those extra stars. We appreciate your support!
So bad customer service I waited 45 minutes for one order the cashier said it's gonna take 10 or 15 minutes never ever go back again
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
The chicken is excellent, both the mild for the kids and spicy for the adults! My only issue was I had ordered a milk shake that I didn't receive! I walked back in and was told I hadn't ordered one, but when I got home I noticed that I had been charged for it, but the employee had folded over that part of my order. I live in Westlake Village and was visiting , so I wasn't able to go back.
Business response:
Thank you for the four stars! We're glad you enjoyed your time with us. We're always looking to improve and would love to hear more from you at http://tellusdirect.com/dhc. Your feedback is vital in helping us provide the best experience possible!"
I stopped by to get dinner and decided to use the restroom before ordering. There are two two identical restrooms on the left side of the hallway that are designated as "all gender restrooms". I selected the first unlocked restroom on the left and used the urinal (which is directly in front of the door). As I'm using the urinal I hear a key enter the door knob and the door opens! The door was locked and there was no knock. I was shocked and embarrassed and I asked the employee what he was doing. There is a legal expectation... read more
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you
I don't even know where to begin with how awful my experience was at Dave's Hot Chicken. From the moment we stepped inside, it was clear the staff couldn't care less about customers. We were greeted with nothing but eye rolls and attitude. The place was dirty, with trash on the floor and empty tables that weren't being cleaned. After waiting forever just to place our order, the employee who helped us acted like we were an inconvenience, practically throwing our food at us with an attitude. To top it off, there was no apology... read more
Business response:
That’s not at all the experience we want anyone to have. Really sorry you felt disrespected, and we’d like to make this right—please reach out to dhcfeedback.com so we can follow up.
The food is okay but for the price of the food I can believe the bathrooms are disguising and the employees have horrible attitudes.
Business response:
We’re sorry to hear about the cleanliness and service concerns during your visit. This is not the standard we strive for, and we’ll address this with the team. Please visit dhcfeedback.com so we can follow up and work to improve your experience.
Worst Experience Ever!!! First time here to try Dave's Hot Chicken. I give Zero Stars 1. Worst Customer Service: from Stephanie L. Cashier. I asked if Slider can be Medium & Tender be Hot. She said NO, has to be same. I like Medium but want to try Hot, but don't like too Hot, can I get some on the side to taste it? NO. Can I just get a tiny dab just to taste it first before I Order? Again she gave a Hard NO. I asked why? She said "the spice is a powder and they coat the entire chicken with it. I asked, then why can't ... read more
Business response:
I apologize for the experience you had with us. Your feedback is important, and we are committed to improving our services. Please reach out to us at http://dhcfeedback.com so we can discuss this further and work towards a resolution.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.4 star rating with 896 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close tomorrow at 2:00 a.m.