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Dave's Hot Chicken
- Chicken Shop
- Glendale, CA
About this business
Location details
1350 E Colorado St, Glendale, CA, 91205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to Midnight | |
| Tue | 10:00 a.m. to Midnight | |
| Wed | 10:00 a.m. to Midnight | |
| Thu | 10:00 a.m. to 1:00 a.m. | |
| Fri | 10:00 a.m. to 1:00 a.m. | |
| Sat | 10:00 a.m. to 1:00 a.m. | |
| Sun | 10:00 a.m. to 1:00 a.m. |
The chicken is excellent, both the mild for the kids and spicy for the adults! My only issue was I had ordered a milk shake that I didn't receive! I walked back in and was told I hadn't ordered one, but when I got home I noticed that I had been charged for it, but the employee had folded over that part of my order. I live in Westlake Village and was visiting , so I wasn't able to go back.
Business response:
Thank you for the four stars! We're glad you enjoyed your time with us. We're always looking to improve and would love to hear more from you at http://tellusdirect.com/dhc. Your feedback is vital in helping us provide the best experience possible!"
I stopped by to get dinner and decided to use the restroom before ordering. There are two two identical restrooms on the left side of the hallway that are designated as "all gender restrooms". I selected the first unlocked restroom on the left and used the urinal (which is directly in front of the door). As I'm using the urinal I hear a key enter the door knob and the door opens! The door was locked and there was no knock. I was shocked and embarrassed and I asked the employee what he was doing. There is a legal expectation... read more
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you
I don't even know where to begin with how awful my experience was at Dave's Hot Chicken. From the moment we stepped inside, it was clear the staff couldn't care less about customers. We were greeted with nothing but eye rolls and attitude. The place was dirty, with trash on the floor and empty tables that weren't being cleaned. After waiting forever just to place our order, the employee who helped us acted like we were an inconvenience, practically throwing our food at us with an attitude. To top it off, there was no apology... read more
Business response:
That’s not at all the experience we want anyone to have. Really sorry you felt disrespected, and we’d like to make this right—please reach out to dhcfeedback.com so we can follow up.
The food is okay but for the price of the food I can believe the bathrooms are disguising and the employees have horrible attitudes.
Business response:
We’re sorry to hear about the cleanliness and service concerns during your visit. This is not the standard we strive for, and we’ll address this with the team. Please visit dhcfeedback.com so we can follow up and work to improve your experience.
Worst Experience Ever!!! First time here to try Dave's Hot Chicken. I give Zero Stars 1. Worst Customer Service: from Stephanie L. Cashier. I asked if Slider can be Medium & Tender be Hot. She said NO, has to be same. I like Medium but want to try Hot, but don't like too Hot, can I get some on the side to taste it? NO. Can I just get a tiny dab just to taste it first before I Order? Again she gave a Hard NO. I asked why? She said "the spice is a powder and they coat the entire chicken with it. I asked, then why can't ... read more
Business response:
I apologize for the experience you had with us. Your feedback is important, and we are committed to improving our services. Please reach out to us at http://dhcfeedback.com so we can discuss this further and work towards a resolution.
I order combo 5 and order this before many times and got what I wanted but I order one from DoorDash and the leg quarters is just tiny? Did the menu change did I miss something because the quarter leg is not suppose to be small.
Business response:
I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at http://dhcfeedback.com so we can address your concerns.
No service Apparently catering orders take priority over every other customer in the restaurant, waited 15 minutes for my soda cup and had to ask to get it. Then waited 40 minutes for 3 chicken tenders while they filled multiple catering orders. I barely was able to eat and was late, on top of that the only guy working was straight up rude about it. After dealing with that who cares about the food, if you have no respect for your time or how you'll be treated for wanting your food check it out. First and last for me
The service there was horrible! The customer service sucked! The food looked old and weird! You could tell the staff there had lack of experience ! Ambience was normal! I personally would never go back to this location again
Business response:
I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at tellusdirect.com/dhc so we can address your concerns.
dirty photo says all, literal shit over bathroom trash can, overall not good place was a mess
Business response:
I apologize for the experience you had with us. Your feedback is important, and we are committed to improving our services. Please reach out to us at tellusdirect.com/dhc so we can discuss this further and work towards a resolution.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.3 star rating with 834 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.