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N92W16125 Falls Pkwy, Menomonee Falls, WI, 53051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 10:00 p.m. | |
| Tue | 10:30 a.m. to 10:00 p.m. | |
| Wed | 10:30 a.m. to 10:00 p.m. | |
| Thu | 10:30 a.m. to 11:00 p.m. | |
| Fri | 10:30 a.m. to 11:00 p.m. | |
| Sat | 10:30 a.m. to 11:00 p.m. | |
| Sun | 10:30 a.m. to 10:00 p.m. |
First location in Wisconsin is open, the hot chicken lovers represented. There was a long line out the door, the staff did a good job of communicating wait times and keeping morale lifted while we waited in 12 degree temperatures. We were offered a free shot glass, kids got stickers. I ordered the number three: a slider, chicken tender and fries "hot". I was so excited to try it. The chicken lacks seasoning flavor however the "hot" was manageable and not overpowering. Imagine eating something with heat but no taste. I'm glad... read more
Business response:
We would love another opportunity to be better for you. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? - Julie
My family and I went to the grand opening. Needless to say IT WAS AMAZING! The staff was very friendly and interactive. I was only outside for about 8-10 minutes then was amazing when i walked in the energy was amazing, you could feel the positivity. I saw the staff interact with everyone that was eating and it was a very nice experience.(I even got to speak with the owner too!) The only downside is that they set their friendliness very high and when my family and i were eating no one came to talk to us. But other than that ... read more
My daughter & I went to their soft opening today before 4p. Lots of people were pulling up excited to go try new restaurant. We were greeted w/ friendly service as soon as we walked in door & asked how we heard about their restaurant. The line was long but went fast & only waited about 10mins to order & our food was made fast in less than 10mins. The workers were all working together w/ were all kind. You can place your order w/ a cashier or someone (young man w/ tablet was very nice & offered his choice of preferen... read more
Business response:
Hey Sharon, Thank you for the feedback!! How do we earn that 5th star next time? If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? - Julie
Food is way over priced for what you get. Not a very big menu at all. Mad Chicken has way more to choose from at a lesser price and wayyyy better
Business response:
Sorry to hear you feel that way, Jonathan. We understand pricing and variety are important factors. We appreciate your feedback and will take it into consideration for future improvements. Thanks for sharing your thoughts!
Meh... the food is okay, although expensive for what you get and extremely salty and greasy. Perhaps the most annoying part is being asked for a tip. I believe in leaving a good tip for good service, but simply taking my order doesn't warrant a tip in my mind. Never in my life have I had a fast food establishment suggest I leave a tip for the counter cashier. It's a tacky business practice to even suggest customers leave one. Considering the price or the food, it seems that the business is just padding their own profits by e... read more
Wasn't impressed. Chicken was dry. Online ordering was simple and loved the pictures of each item which was helpful. It was a bit pricey. I won't be going back but try it for yourself. It's worth it!
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://tellusdirect.com/dhc? We're looking forward to the opportunity to turn your experience around
We did not have the best of experiences here. The young man who took our order and bagged up food kept playing with his retainer and the person in the kitchen had to keep telling him to stop and to wash his hands. Two minutes later and he was doing it again. Then he popped his retainer in and bagged our food. The chicken itself was okay, but extremely salty. We both finished half our order and threw the rest out. The staff was nice, but they need to be trained on food safety and hygiene. The restaurant itself was clean and ... read more
Business response:
We're truly sorry to hear that we didn't meet your expectations during your visit to Dave's Hot Chicken. We value your feedback and would like to make it right. Your satisfaction is important to us, so please help us improve by providing more details about your experience at www.tellusdirect.com/DHC. We appreciate your understanding and hope to have the opportunity to serve you better in the future.
Expensive and Slo...w My daughter wanted to try it so we drove up from Brookfield, $34 (and they wanted a tip) for overcooked chicken tenders that tastes like Flaming Hot Cheetos. I would not make the trip again and would not recommend it.
Business response:
Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit www.tellusdirect.com/DHC so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time.
Menu looked very good and appeared to have good ratings. Food was delivered and was cold when I received it. Didn't much care for the flavor of the chicken and the fries were soggy. I'm sure things would have been better if I'd eaten at the restaurant.
Business response:
We'd really love a second chance to make this right. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
Dave's Hot Chicken has a 4.7 star rating with 2,597 reviews.
Dave's Hot Chicken is closed now. It will open at 10:30 a.m.