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Dave's Hot Chicken
- Chicken Shop
- Palm Desert, CA
About this business
Location details
72363 HWY 111, Palm Desert, CA, 92260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 11:00 p.m. | |
| Tue | 10:30 a.m. to 11:00 p.m. | |
| Wed | 10:30 a.m. to 11:00 p.m. | |
| Thu | 10:30 a.m. to Midnight | |
| Fri | 10:30 a.m. to Midnight | |
| Sat | 10:30 a.m. to Midnight | |
| Sun | 10:30 a.m. to 11:00 p.m. |
Last chance, Dave. We are done. They changed the coating to a chewy, overly thick breading. Add to that- prior visits with clearly undercooked chicken. Today- one of our plates was not freshly cooked. Luke warm and clearly sitting around. And if you want to have a conversation with your guests? Nope! Blasting music so loud through cra ppy speakers that your ears will bleed. Too many other chicken choices to settle for mediocre. Bye!
Business response:
Hey there, we're bummed to hear your experience wasn't top-notch. We'd love the chance to make things better for you. Shoot us a message at http://tellusdirect.com/dhc, and let's turn this around!
Last chance, Dave. We are done. They changed the coating to a chewy, overly thick breading. Add to that- prior visits with clearly undercooked chicken. Today- one of our plates was not freshly cooked. Luke warm and clearly sitting around. And if you want to have a conversation with your guests? Nope! Blasting music so loud through cra ppy speakers that your ears will bleed. Too many other chicken choices to settle for mediocre. Bye!
Business response:
Hey there, we're bummed to hear your experience wasn't top-notch. We'd love the chance to make things better for you. Shoot us a message at http://tellusdirect.com/dhc, and let's turn this around!
This location is always hit and miss. Sometimes you get your food and it's what you ordered other times not so much. I always order extra hot and sometimes they get it right but half the time it's mild to medium. Today they didn't give bread with the tender, the slider was the same color as the mild and the fries were basically uncooked. Indio location is always on point but this location has gone down hill.
Business response:
We saw those two stars and it hit us—we’ve got to step up our game. Your experience matters and we want to hear more about it. Drop us a line at http://tellusdirect.com/dhc so we can make your next visit a five-star one.
This location is always hit and miss. Sometimes you get your food and it's what you ordered other times not so much. I always order extra hot and sometimes they get it right but half the time it's mild to medium. Today they didn't give bread with the tender, the slider was the same color as the mild and the fries were basically uncooked. Indio location is always on point but this location has gone down hill.
Business response:
We saw those two stars and it hit us—we’ve got to step up our game. Your experience matters and we want to hear more about it. Drop us a line at http://tellusdirect.com/dhc so we can make your next visit a five-star one.
The food is good, but their music system is entirely too loud. Think deafening. And apparently the workers can't (or won't) turn the volume down. We asked. Luckily there are othe chicken tender places in town we will be choosing over this much too loud establishment. Sad, because I was looking for some good Nashville hot.
Business response:
Your 2-star review has us down, but we're not out. We want to earn back your trust and those missing stars. Head over to http://tellusdirect.com/dhc and let us know what it'll take.
The food is good, but their music system is entirely too loud. Think deafening. And apparently the workers can't (or won't) turn the volume down. We asked. Luckily there are othe chicken tender places in town we will be choosing over this much too loud establishment. Sad, because I was looking for some good Nashville hot.
Business response:
Your 2-star review has us down, but we're not out. We want to earn back your trust and those missing stars. Head over to http://tellusdirect.com/dhc and let us know what it'll take.
Been here five times. First four were great. The 5th they gave me two tiny tenders that were breaded but not cooked, still had the crumbly stuff on them. Not happy and didn't notice til I got home. Won't be returning.
Business response:
We're truly sorry to hear that we didn't meet your expectations during your visit to Dave's Hot Chicken. We value your feedback and would like to make it right. Your satisfaction is important to us, so please help us improve by providing more details about your experience at www.tellusdirect.com/DHC. We appreciate your understanding and hope to have the opportunity to serve you better in the future.
Been here five times. First four were great. The 5th they gave me two tiny tenders that were breaded but not cooked, still had the crumbly stuff on them. Not happy and didn't notice til I got home. Won't be returning.
Business response:
We're truly sorry to hear that we didn't meet your expectations during your visit to Dave's Hot Chicken. We value your feedback and would like to make it right. Your satisfaction is important to us, so please help us improve by providing more details about your experience at www.tellusdirect.com/DHC. We appreciate your understanding and hope to have the opportunity to serve you better in the future.
I'm not one to leave bad reviews, but this chicken was awful. I've had hot chicken in the deep South that was awsome - not this. This tasted like they tried to make it hot with cheap spices and salt. I ordered their two strips and fries. I barely ate one and didn't even touch the other one. The people were nice, the place was clean, but I have no idea how they survive with that terrible food.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.7 star rating with 915 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 10:30 a.m.