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Dave's Hot Chicken

4.6

About this business

Location details

72363 HWY 111, Palm Desert, CA, 92260, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to 11:00 p.m.
Tue10:30 a.m. to 11:00 p.m.
Wed10:30 a.m. to 11:00 p.m.
Thu10:30 a.m. to Midnight
Fri10:30 a.m. to Midnight
Sat10:30 a.m. to Midnight
Sun10:30 a.m. to 11:00 p.m.
4.6736 reviews
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Scott W.'s profile image
Scott W. 
rating
2 years ago

Been here five times. First four were great. The 5th they gave me two tiny tenders that were breaded but not cooked, still had the crumbly stuff on them. Not happy and didn't notice til I got home. Won't be returning. 

Business response:

We're truly sorry to hear that we didn't meet your expectations during your visit to Dave's Hot Chicken. We value your feedback and would like to make it right. Your satisfaction is important to us, so please help us improve by providing more details about your experience at www.tellusdirect.com/DHC. We appreciate your understanding and hope to have the opportunity to serve you better in the future. 

Scott W.'s profile image
Scott W. 
rating
2 years ago

Been here five times. First four were great. The 5th they gave me two tiny tenders that were breaded but not cooked, still had the crumbly stuff on them. Not happy and didn't notice til I got home. Won't be returning. 

Business response:

We're truly sorry to hear that we didn't meet your expectations during your visit to Dave's Hot Chicken. We value your feedback and would like to make it right. Your satisfaction is important to us, so please help us improve by providing more details about your experience at www.tellusdirect.com/DHC. We appreciate your understanding and hope to have the opportunity to serve you better in the future. 

Tom P.'s profile image
Tom P. 
rating
2 years ago

I'm not one to leave bad reviews, but this chicken was awful. I've had hot chicken in the deep South that was awsome - not this. This tasted like they tried to make it hot with cheap spices and salt. I ordered their two strips and fries. I barely ate one and didn't even touch the other one. The people were nice, the place was clean, but I have no idea how they survive with that terrible food. 

Tom P.'s profile image
Tom P. 
rating
2 years ago

I'm not one to leave bad reviews, but this chicken was awful. I've had hot chicken in the deep South that was awsome - not this. This tasted like they tried to make it hot with cheap spices and salt. I ordered their two strips and fries. I barely ate one and didn't even touch the other one. The people were nice, the place was clean, but I have no idea how they survive with that terrible food. 

Michelle R.'s profile image
Michelle R. 
rating
2 years ago

If I could leave zero stars I would. I ordered a #4 and received two mini strips stuffed in a bun. If I wanted to order strips I would have, but I specifically wanted a slider. Besides that, the strips had zero chicken and was only fried, the chicken looked dried and old. Along with that the slider had little to no coleslaw. I'm really upset since I drove all the way from the JW Marriott, and I am visiting from downtown LA. I never have an issue with my food at any other location. Word of advice check your food before you le... read more

Business response:

We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie 

Michelle R.'s profile image
Michelle R. 
rating
2 years ago

If I could leave zero stars I would. I ordered a #4 and received two mini strips stuffed in a bun. If I wanted to order strips I would have, but I specifically wanted a slider. Besides that, the strips had zero chicken and was only fried, the chicken looked dried and old. Along with that the slider had little to no coleslaw. I'm really upset since I drove all the way from the JW Marriott, and I am visiting from downtown LA. I never have an issue with my food at any other location. Word of advice check your food before you le... read more

Business response:

We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie 

Katrina T.'s profile image
Katrina T. 
rating
2 years ago

I'm very disappointed in the business This was my second time they got the order wrong. When I specifically asked this last time if the sauce and coleslaw and pickles were on the side requested, the manager said they were. I took it to the table and the items were not . I then took the order back to the counter and the young man asked to check the bag , took it to the kitchen then the man checked again. They made it seems as if I was lying. Then the manager had the nerve to come out and say to me he had to check the bag to... read more

Business response:

We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie 

Katrina T.'s profile image
Katrina T. 
rating
2 years ago

I'm very disappointed in the business This was my second time they got the order wrong. When I specifically asked this last time if the sauce and coleslaw and pickles were on the side requested, the manager said they were. I took it to the table and the items were not . I then took the order back to the counter and the young man asked to check the bag , took it to the kitchen then the man checked again. They made it seems as if I was lying. Then the manager had the nerve to come out and say to me he had to check the bag to... read more

Business response:

We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie 

Gloria C.'s profile image
Gloria C. 
rating
2 years ago

One worker completely ignored me and didn't help me. Until another one realized I was there so gave me my food. I opened my meal and there is barely any fries!!! Also only ONE sauce??? Common your customer service and food needs to be so much better I'm always disappointed here! 

Business response:

Hey Gloria, 1 star? Blah! I am so sorry!! We clearly dropped the ball on your visit. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make it up to you? -Julie 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.6 star rating with 736 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.