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Dave's Hot Chicken
- Chicken Shop
- Palm Desert, CA
About this business
Location details
72363 HWY 111, Palm Desert, CA, 92260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 11:00 p.m. | |
| Tue | 10:30 a.m. to 11:00 p.m. | |
| Wed | 10:30 a.m. to 11:00 p.m. | |
| Thu | 10:30 a.m. to Midnight | |
| Fri | 10:30 a.m. to Midnight | |
| Sat | 10:30 a.m. to Midnight | |
| Sun | 10:30 a.m. to 11:00 p.m. |
One worker completely ignored me and didn't help me. Until another one realized I was there so gave me my food. I opened my meal and there is barely any fries!!! Also only ONE sauce??? Common your customer service and food needs to be so much better I'm always disappointed here!
Business response:
Hey Gloria, 1 star? Blah! I am so sorry!! We clearly dropped the ball on your visit. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make it up to you? -Julie
I have eaten here on many occasions. Food is always fresh and good but after yesterday I'm not so sure. I ordered two hot sliders and one medium. The chicken was under cooked, slimy, and chewy. Chicken is not supposed to be any of those things. If your going to serve chicken, at least ensure you cook I properly. I was in a rush and could not wait for a new order (not that I wanted to eat at this point) but the manager Roy said he would process my refund. I have yet to get a refund, and it normally post immediately to my acco... read more
Business response:
Hi Savanna, We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie
I have eaten here on many occasions. Food is always fresh and good but after yesterday I'm not so sure. I ordered two hot sliders and one medium. The chicken was under cooked, slimy, and chewy. Chicken is not supposed to be any of those things. If your going to serve chicken, at least ensure you cook I properly. I was in a rush and could not wait for a new order (not that I wanted to eat at this point) but the manager Roy said he would process my refund. I have yet to get a refund, and it normally post immediately to my acco... read more
Business response:
Hi Savanna, We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie
Meh. Save those hard earned dollars. go to Sweet Basil on El Paseo and have a sandwich that costs the same and is actually worth the price. The fried chicken at Ralphs meets and/or exceeds Dave's. "hand breaded"? Who cares.
Business response:
We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at https://tellusdirect.com/dhc. -Julie
Meh. Save those hard earned dollars. go to Sweet Basil on El Paseo and have a sandwich that costs the same and is actually worth the price. The fried chicken at Ralphs meets and/or exceeds Dave's. "hand breaded"? Who cares.
Business response:
We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at https://tellusdirect.com/dhc. -Julie
Meh The chicken was ok Kind of salty Kind of powdery tasting breading Not terrible Just eh I really liked the murals on the walls and the staff was great Good pickles too But everything else was just ok Kind of luke warm, kind of limp and took a while to get it Keep trying, Dave
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie
Meh The chicken was ok Kind of salty Kind of powdery tasting breading Not terrible Just eh I really liked the murals on the walls and the staff was great Good pickles too But everything else was just ok Kind of luke warm, kind of limp and took a while to get it Keep trying, Dave
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie
Not a fan. Over spiced dry chicken. Expensive for what you get. Slow prep. Ordered ahead and still had to wait too long! I had heard from others it was good. Not my experience
Business response:
I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie
Not a fan. Over spiced dry chicken. Expensive for what you get. Slow prep. Ordered ahead and still had to wait too long! I had heard from others it was good. Not my experience
Business response:
I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.6 star rating with 736 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.