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2379 Iron Point Rd. Suite 100, Folsom, CA, 95630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 11:00 p.m. | |
| Tue | 10:30 a.m. to 11:00 p.m. | |
| Wed | 10:30 a.m. to 11:00 p.m. | |
| Thu | 10:30 a.m. to 11:00 p.m. | |
| Fri | 10:30 a.m. to Midnight | |
| Sat | 10:30 a.m. to Midnight | |
| Sun | 10:30 a.m. to 11:00 p.m. |
Three of us arrived, two separate orders totaling three meals. After waiting 30 minutes, the cashier asked for our order numbers to check on our food. After waiting 20 more minutes we went up to the counter for an update. It seemed our orders were never entered into their system so they never made them. The cook then requested our receipts to quickly make our food. After 20 more minutes of waiting (we were keeping track at this point), we finally received our three meals.. with three of them having a wrong item. Since we h... read more
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you
I've been eating at Dave's hot chicken for about 2 years now in the bay area. My family and I where passing by when we stopped at this particular location. I ordered the number 4 meal (hot) as we always do. There must have been some kind if mix up because this was reaper hot and inedible afer 1 bite. Same for my son he was also unable to eat it. I took it back to cashier and notified her of a potential mix up and perhaps wrong spice level applied and she apologized and went back to manager if we could get another sand whic... read more
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you
This is the first time I went to a Dave's and the food was good but the tables and chairs were disgusting the service was quick and were friendly. I hope they start cleaning the tables and chairs more often.
Business response:
We'd really love a second chance to earn those 3 extra stars. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc?
Unsure why our order for a single sandwich and fries took 30 minutes (and still waiting) to prepare on a Thursday at 2:37pm. Not sure if they're having staffing issues but I saw 2 staff in the back and 12+ people waiting in the dining room twiddling our thumbs. A nice clean location with standard Dave's fare, but man the unclear wait times for this kind of to go food is absolutely killer for those of us with families and a schedule. If management is reading this and want to verify the wait times, we're order 78450381. ... read more
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you
I go to daves hot chicken so much but this time i did 2/21/2025 and like around 7:00 this rude girl would shut the door on our faces and gave us a leaking drink, we also waiting for like 40 mins for the car in front of us and our car to get our food. she was so rude and made me gag. Our food had strands of black hair in both of our chicken meals. She also decieded not to give us our drink until the very end when we had to keep asking her. This time i might not go back because of how rude and slow and snobby this women was. T... read more
Business response:
Thank you for taking the time to share your feedback regarding your recent visit to Dave's Hot Chicken. We apologize for any inconvenience or dissatisfaction you may have encountered. Your satisfaction is our top priority, and we would appreciate the chance to make things right. Please visit www.tellusdirect.com/DHC so we can better understand your concerns and work towards earning those extra stars. We appreciate your support!
It's Wednesday at lunch, and they don't have any ketchup until tomorrow. Would have been nice to know when I ordered my fries, not when they hand them to me.
Business response:
That’s frustrating, and we’re sorry for the surprise on the ketchup situation. We appreciate the feedback and will make sure we communicate things like that better in the future.
This place is okay. I ordered food for my family for pickup. The chicken seemed a little over cooked and under seasoned. But it was hot when we got it so that's good. They also have a sauce that comes with the chicken which was like a sweet mayo kinda. I don't know if I will try Dave's again.
Business response:
Thanks for your feedback, Amelia. We’re sorry to hear the chicken didn’t meet your expectations in terms of seasoning and texture. We appreciate you giving us a try, and if you ever decide to visit again, we’d love the chance to improve your experience. If you’d like to share more details, feel free to reach out at dhcfeedback.com.
Want some chicken with that paprika? Went here wanting to try something new and i will never do that again! The chicken is COATED in about half an inch of paprika and various other spices that are nothing less of overpowering. Even the Mac and cheese tasted like paprika. The restaurant itself was very dirty. Tables were covered in sticky stuff and crumbs and the wait was insane. It took 30 minutes just to get one order. Safe to say I will not be returning here unless it's against my will.
Business response:
Sorry to hear about your experience, Gracie. We truly appreciate your feedback and take it seriously. It’s disappointing to hear that the flavor and cleanliness didn’t meet your expectations, and we’ll address this with the team. If you’d like to share more details, please reach out at dhcfeedback.com so we can make things right. Thanks for bringing this to our attention.
Horrible all the way around. Service and meals sucked. Not a fan of sloppy prepared sandwiches
Business response:
We’re sorry to hear about your disappointing experience with both the service and food. This isn’t the standard we aim to provide, and we’d like to address this. Please visit dhcfeedback.com so we can follow up with you directly.
Dave's Hot Chicken has a 4.6 star rating with 716 reviews.
Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.