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Dave's Hot Chicken

4.6

About this business

Location details

2379 Iron Point Rd. Suite 100, Folsom, CA, 95630, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to 11:00 p.m.
Tue10:30 a.m. to 11:00 p.m.
Wed10:30 a.m. to 11:00 p.m.
Thu10:30 a.m. to 11:00 p.m.
Fri10:30 a.m. to Midnight
Sat10:30 a.m. to Midnight
Sun10:30 a.m. to 11:00 p.m.
4.6716 reviews
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David S.'s profile image
David S. 
rating
a year ago

I usually live Dave's Hot Chicken but this place doesn't do it justice! My milkshake was more like a milk drink and their spice level is 1-2 levels hotter than any location you've been too so watch out for that. I usually get a hot or extra hot at most locations, I only got a hot here and it was so hot I couldn't even finish it! 

Business response:

I apologize for the experience you had with us. Your feedback is important, and we are committed to improving our services. Please reach out to us at http://dhcfeedback.com so we can discuss this further and work towards a resolution. 

Joshua B.'s profile image
Joshua B. 
rating
a year ago

I waited for almost 30 minutes in the drive thru and watched while 3 of the employees were texting on their phone and joking around. While I was waiting one of the employees found something in the drain that looked like a mouse and one of them pulled it out of the drain with their work gloves on. As that was happening the other two took out their cell phones and snapped a picture of it. They were all laughing and playing around as I sat waiting for my food. I was grossed out and if my son didn't specifically ask to eat here ... read more

Business response:

I’m sorry to hear that your experience wasn’t as expected. We aim to provide excellent service, and it sounds like we missed the mark. Please contact us directly at http://dhcfeedback.com so we can address your concerns and ensure this doesn’t happen again. 

Elisa B.'s profile image
Elisa B. 
rating
a year ago

First time trying a Daves's. Young man was rude not helpful when I said this is the first time I've been in a Daves so not sure what I want. No one was behind me and only two other people in there. So I ended up ordering just two chicken tenders, fries and a drink. It took 15 minutes to get my order. My husband and I sat down to eat and wow! We could smell the cayenne and paprika a mile away! I really wanted to like it because I was starving but it was God awful. Husband took one bite and said Nope not eating it! ... read more

Business response:

Sorry to hear you had a bad experience. We never want anyone to feel that way about their visit. If you’re open to it, we’d love to hear more about what went wrong. Please reach out to us at http://dhcfeedback.com so we can try to make things right. 

Jenny L.'s profile image
Jenny L. 
rating
a year ago

Got here at drive thru right when they opened at 10:30am. I was the first car at the drive thru. I ordered a combo #3, but it took forever to get my food. I didn't get the food until 10:55. I don't understand why it took 25 minutes to get my order and nobody checked on me and let me know the status. Horrible customer service. 

Business response:

I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at tellusdirect.com/dhc so we can address your concerns. 

Daryl S.'s profile image
Daryl S. 
rating
a year ago

Do not go here every time I come here it takes them more than 20 minutes to complete my order this time around was the last I waited at the drive-through window for 15 minutes with ignored. I sat there, staring at my food already completed in the bag, but nobody came to take my money I will never go here again actually it was roughly 30 minutes I waited before I gave up . They need better employees and management . Thanks for waisting my time . Won't happen again 

Business response:

Yikes, that’s not good. We definitely want to sort this out for you. Can you drop us a line at http://tellusdirect.com/dhc? Let’s get this turned around 

Samuel B.'s profile image
Samuel B. 
rating
a year ago

The food was good and the service was eh! My real issue is with the fact that restaurants now are separating the drink to make you spend more $ not a huge complaint but just my opinion. If you sell HOT chicken the drink should probably be included... 

Business response:

Thank you for sharing your thoughts with us. I'm glad to hear that you enjoyed the food, though I'm sorry that the service and our current pricing structure didn't fully meet your expectations. We appreciate your feedback on the drink inclusion, especially with our spicy offerings, as it helps us consider how we might better cater to our guests' needs and preferences. We would love to hear more about your experience and any suggestions you have. Please visit https://tellusdirect.com/dhc to discuss this further. We are commit... read more

Jordyn P.'s profile image
Jordyn P. 
rating
2 years ago

ordered mac and cheese. they literally just gave me a CUP OF CHEESE! NO MAC! ?????? chicken was mediocre and they give you basic white bread slices for the bread ???? ripoff. go somewhere else. 2/10 

Business response:

We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at https://tellusdirect.com/dhc. -Julie 

Zeke K.'s profile image
Zeke K. 
rating
2 years ago

My wife and I were excited to go and try Dave's Chicken in Folsom, CA about 6 months ago. We went there on a Wednesday afternoon and there wasn't a lot of people. We noticed that there was only one table with 3 people sitting at it. There was an older lady and her son in front of us and a guy behind us on the order line. We proceeded to place our order and my wife made sure to tell the girl at the counter that our order was to be for a dine-in. We got our receipt and it said "Dine-In". We noticed the older lady and her so... read more

Maz H.'s profile image
Maz H. 
rating
2 years ago

Food taste 10/10 Freshness 10/10 Texture 10/10 Environment 10/10 (I gave a five star to FOOD ONLY. But the Employees were garbage, their attitude was horrible. Super rude teenagers who demand you for tip. I handed a 20 dollar bill to this kid for a 12 dollar order and he stared at me dead in my eyes and said "you want the change" Like seriously? Tips are honored based on service, I'm not obligated to tip anyone! So please except to get annoyed by their attitude. 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.6 star rating with 716 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.