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155 Cranes Roost Blvd, Suite 1150, Altamonte Springs, FL, 32701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
This place was disgusting roaches in the male bathroom, hair in my food, I waited 45 minutes to get my food to. The manager clearly doesn't know how to run the store. This was the worst fast food experience in my life. I will not be eating here again and I would strongly reconsider people eating here at all. This location was so dirty there should be a health violation there.
Business response:
Hi Alex, We’re truly sorry to hear about your experience at our location. Cleanliness and quality are top priorities for us, and what you’ve described is far from the standard we hold ourselves to. Your feedback is concerning, and we’d like to address this directly with the team to ensure it never happens again. Please reach out to us at dhcfeedback.com so we can gather more details and make this right. Thank you for bringing this to our attention, and we hope you’ll give us another chance to provide a better experience in... read more
Lady lied to me. I ask for extra sauce she say it already in bag with fries. I say okay and leave I come home and check bag and guess who's a liar. That lady. No sauce. More than half the reason people eat here is the sauce so why would u not give more sauce no questions asked. Fries aren't even seasoned that good either usually a lot better. L Dave's experience make sure u get that extra sauce
Business response:
Hi Ethan! We are very sorry about the missing sauce. We know how delicious our sauce is! We will follow up with our teams to ensure it is not being missed.
The place was very clean and the staff were extremely friendly but unfortunately; just very overhyped. Our chicken didnt have any flavor, just pepper/spice.
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://tellusdirect.com/dhc? We're looking forward to the opportunity to turn your experience around
Got the mild chicken tenders is a combination of bland and over spicy. The fries were no good. But thats not the worst part they attempted to charge me 4 times for the same $40 meal and said my card was declined so whatever I proceeded to pay cash. Then later I go online and see that my visa card was charged 4 times and was lied to the card was not declined the charges came through 4 times. Tried to call and there is no customer service and no way yo dispute or reverse the charge. Stay away from these crooks they charge you ... read more
Business response:
I'm truly sorry to hear about the difficulties you experienced during your visit, both with the food and the payment issue. This is absolutely not the standard we strive for, and we take your concerns very seriously. The problem with the multiple charges on your card is concerning, and we want to resolve this as quickly as possible. Please reach out to us directly at https://tellusdirect.com/dhc to discuss this matter further and to arrange for the appropriate refunds. We want to ensure this situation is rectified promptly ... read more
I don't understand the hype. The chicken is literally full of powder from all the seasoning. Could barely finish my meal, will not be coming back.
Business response:
I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie
No Bones No Skin No Dice They did however have milk. This is why I gave 2 stars instead of one.
Business response:
We'd really love a second chance to earn those 3 extra stars. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
Terrible food and overpriced. My milkshake was not cold and the slider was really small not coming here ever again
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie
You had better like cayenne if you go to Dave's. I had high hopes for this place, which just opened, but it does not suit a healthier palate at all. First, the two "tenders" were HUGE. Good, I guess, if you like big portions, but there was enough chicken for 4 meals for me. Definitely not a lunch portion. While the chicken itself was very good, moist and tender, the deep fried coating, which I ordered mild, had WAY too much salt and cayenne and whatever else they put on it. All I could taste was the spice. I ended up ... read more
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie
The chicken was under cooked, I asked them to remake it, and they gave me ubder cooked chicken again. I had bitten into the first piece of chicken before I realized it wasn't cooked because I was starving... needless to say, my stomach was destroyed! I won't eat here again, but I gave 2 stars because the service was good.
Business response:
Oh no! I can assure you that we take food safety very seriously. If you have a minute, would you mid connecting with us at http://tellusdirect.com/dhc. We would love to make this right.
Dave's Hot Chicken has a 4.2 star rating with 804 reviews.
Dave's Hot Chicken is closed now. It will open at 11:00 a.m.