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Dave's Hot Chicken
- Chicken Shop
- Orem, UT
About this business
Location details
376 E. University Pkwy, Orem, UT, 84058, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to Midnight | |
| Tue | 10:30 a.m. to Midnight | |
| Wed | 10:30 a.m. to Midnight | |
| Thu | 10:30 a.m. to 1:00 a.m. | |
| Fri | 10:30 a.m. to 1:00 a.m. | |
| Sat | 10:30 a.m. to 1:00 a.m. | |
| Sun | 10:30 a.m. to Midnight |
Chicken had an awful smell and taste. Neither my friend or I couldn't finish it. The service was okay but the wait was long for this type of restaurant.
Business response:
We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you.
the chicken looked a bit off like it had come from a zombie chicken, along with it being dry. To add on to my experience here, the toast was so soggy that it felt like it was drenched and left in a hurricane before being served. not the best experience in my opinion. In all, this felt like I was in a sadder version of canes.
Business response:
We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at dhcfeedback.com.
the food was great but the customer service was eh, it just took way to long for my food to get out to me and way too long for someone to greet me.
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you?
It was my first time going, and I got the chicken slider and fries. The chicken was a bit burnt so it was dry. However, I loved that they give the Dave's sauce and honey on the side for me to add on to my sandwich. I've always loved everything with a LOT of sauce so I enjoyed that and thought the sauce and the honey went really well with the spicy chicken. I was disappointed by the fries. The portion was very small and not worth $4. They were crispy but perhaps too crispy -- I prefer the inside to be soft. Since I wasn't ... read more
Cold fries, combo doesn't come with a drink, small dipping sauce for two pieces of chicken. I wanted to like it, but honestly not worth the amount you pay.
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://tellusdirect.com/dhc? We're looking forward to the opportunity to turn your experience around
Don't get the spicy chicken Instead of using different, spicier, ingredients if you make it spicier it just equals more seasoning not spicier seasoning and sense that's their whole thing it kinda sucks but if you want good chicken jus go to raising kanes
Business response:
Your feedback has been taken to heart, and we cannot express enough how sorry we are for falling short. Please allow us the opportunity to make it up to you. By reaching out to us at http://tellusdirect.com/dhc, we hope to show you the level of service we aim to provide.
way 2 expensive for the amount of food you get. save your money and just put hot sauce on a chick-fil-a sandwich...
Business response:
Ouch, a 2-star review is hard to swallow. We're dedicated to turning that frown upside down. Reach out at http://tellusdirect.com/dhc and let us know how we can improve your experience.
Food was alright, but the bread used for sandwiches was mcdonalds quality. Soggy and thin. When youre paying twice as much that should not be where youre cutting corners. Also, customer service was bad. Asked for a sticker and was told no twice before another employee gave me one.
Business response:
Your 2-star review has us down, but we're not out. We want to earn back your trust and those missing stars. Head over to http://tellusdirect.com/dhc and let us know what it'll take.
I was promised my refund after being charged TWICE ($102.33 in total). I was told the registers card reader was broken AFTER the gentleman swiped my card. He then said after 2 days that I would receive the first transaction into my bank account. 5 days pass and nothing was received on my end. I spoke w a manager and was told I would receive a phone call to help me with what happend. No phone call and it's now been a total of 8 days. Pretty upset with what happend. Be cautious with your payments at this place. Great food and... read more
Business response:
Hi Nafe, Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.8 star rating with 2,311 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 10:30 a.m.