Dave's Hot Chicken 's cover image

This profile has been claimed by the business owner or representative.

Dave's Hot Chicken

4.8

About this business

Location details

376 E. University Pkwy, Orem, UT, 84058, United States

Get directions
WeekdayScheduleStatus
Mon10:30 a.m. to Midnight
Tue10:30 a.m. to Midnight
Wed10:30 a.m. to Midnight
Thu10:30 a.m. to 1:00 a.m.
Fri10:30 a.m. to 1:00 a.m.
Sat10:30 a.m. to 1:00 a.m.
Sun10:30 a.m. to Midnight
4.82,266 reviews
Select a rating
Collin J.'s profile image
Collin J. 
rating
a year ago

Cold fries, combo doesn't come with a drink, small dipping sauce for two pieces of chicken. I wanted to like it, but honestly not worth the amount you pay. 

Business response:

We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://tellusdirect.com/dhc? We're looking forward to the opportunity to turn your experience around 

Heath S.'s profile image
Heath S. 
rating
a year ago

Don't get the spicy chicken Instead of using different, spicier, ingredients if you make it spicier it just equals more seasoning not spicier seasoning and sense that's their whole thing it kinda sucks but if you want good chicken jus go to raising kanes 

Business response:

Your feedback has been taken to heart, and we cannot express enough how sorry we are for falling short. Please allow us the opportunity to make it up to you. By reaching out to us at http://tellusdirect.com/dhc, we hope to show you the level of service we aim to provide. 

Blake M.'s profile image
Blake M. 
rating
a year ago

way 2 expensive for the amount of food you get. save your money and just put hot sauce on a chick-fil-a sandwich... 

Business response:

Ouch, a 2-star review is hard to swallow. We're dedicated to turning that frown upside down. Reach out at http://tellusdirect.com/dhc and let us know how we can improve your experience. 

Katie J.'s profile image
Katie J. 
rating
a year ago

Food was alright, but the bread used for sandwiches was mcdonalds quality. Soggy and thin. When youre paying twice as much that should not be where youre cutting corners. Also, customer service was bad. Asked for a sticker and was told no twice before another employee gave me one. 

Business response:

Your 2-star review has us down, but we're not out. We want to earn back your trust and those missing stars. Head over to http://tellusdirect.com/dhc and let us know what it'll take. 

Nafe L.'s profile image
Nafe L. 
rating
2 years ago

I was promised my refund after being charged TWICE ($102.33 in total). I was told the registers card reader was broken AFTER the gentleman swiped my card. He then said after 2 days that I would receive the first transaction into my bank account. 5 days pass and nothing was received on my end. I spoke w a manager and was told I would receive a phone call to help me with what happend. No phone call and it's now been a total of 8 days. Pretty upset with what happend. Be cautious with your payments at this place. Great food and... read more

Business response:

Hi Nafe, Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie 

David T.'s profile image
David T. 
rating
2 years ago

Went there this afternoon with my son for lunch. We both ordered the sliders and fries. It was a little surprising that sodas were not included in the fry/slider combo. Price for the two of us, including a small modest tip, $43.19. My son really liked the food. I finished 80% of the first slider, and then abandoned the remainder. The cheese fries are just amazing. It would almost be worth going back for the fries if the chicken were not so bad. Tender? Yes. Spice, eh. Flavor, eh. Grease? Oh, my. So much grease. Con... read more

Business response:

We are so sorry to hear that you didn't enjoy your meal. Although our food is comfort food, we can assure that we hold our quality to a high standard. We would love another chance to change your mind and hopefully WOW you. If you have a minute, would you mind connecting with us at http://tellusdirect.com/dhc. 

Art D.'s profile image
Art D. 
rating
2 years ago

Lots of hype around Dave's and honestly it's a little disappointing. I had a medium slider and hot tender and the medium is way more sweet than hot and the hot isn't really hot. Fries are standard frozen crinkle cut with no flavor and it's not cheap costing $15 for a slider and tender with cheese. The location is new and clean and employees are fine but you come here for the food and it's disappointing 

Business response:

Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie 

Heather C.'s profile image
Heather C. 
rating
2 years ago

I was really excited to have another chicken restaurant in the area to try. This specific franchise comes to us from California. They had their grand opening on June 30, so this was the day I decided to give them a try. I was one of their first guests in line. Outside, they had a DJ playing music but that was it. I was kind of shocked there wasn't more excitement. There was no incentive to support their grand opening, other than being the first ones to try it. Typically, other grand openings have shirts, prize wheels, raffle... read more

Business response:

We're happy that you're happy! If you have a minute would you mind connecting with us at http://tellusdirect.com/dhc to tell us how we can earn that last star? 

Carson C.'s profile image
Carson C. 
rating
2 years ago

Staff was friendly and ambiance is unique. Tried to order a shake and I guess there milkshake machine is down, normal for a grand opening, when I asked for a water the cashier said they would have to charge me for a soft drink. Pretty crazy to me you can't just get a water. Ordered the slider without pickles and it came with pickles. Staff was kind to fix the situation, but just another mark to make it a not so pleasant first impression. Along with that, there's no ranch, I've never heard of a chicken sandwich place without ... read more

Business response:

We'd really love a second chance to earn those 3 extra stars. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.8 star rating with 2,266 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is closed now. It will open at 10:30 a.m.