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Dave's Hot Chicken

4.1

About this business

Location details

1189 Loucks Road, York, PA, 17404, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to 10:00 p.m.
Tue10:30 a.m. to 10:00 p.m.
Wed10:30 a.m. to 10:00 p.m.
Thu10:30 a.m. to 10:00 p.m.
Fri10:30 a.m. to 11:00 p.m.
Sat10:30 a.m. to 11:00 p.m.
Sun10:30 a.m. to 10:00 p.m.
4.1690 reviews
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Jeff W.'s profile image
Jeff W. 
rating
2 years ago

Honestly, I can't believe someone would actually come on social media and give a poor review in a new restaurant the first day of opening! It really says a lot about todays society. My daughter and I ate here for their soft opening and yes there were some inconsistencies and opportunities for improvement but it was the first day my goodness! The young people here were working extremely hard to get it done, service was overwhelmed by tons of people all eagerly anticipating the opening. This would be difficult for any new res... read more

Business response:

Hey Jeff, Thank you so much for taking the time to leave us a review! We strive to provide excellent customer service and delicious food to all our valued guests. Your feedback motivates us to keep delivering great experiences! 

Alex M.'s profile image
Alex M. 
rating
5 months ago

The food was good, atmosphere and decoration is amazing, but the one thing is the service. My mother gave this employee an extra 10 dollars over her total by accident. Then, he says, "I could have stolen from you, it is a good thing im not black." Meanwhile, the employee is African American and it was just an extremely racist comment. Please train your workers better, the food is too good for bad employees! 

Business response:

We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you 

Darian C.'s profile image
Darian C. 
rating
a year ago

usually have A good experience but this time I was rushed ordering: asked for slaw on the side which was on the order receipt. received 4 sandwiches with no slaw which Is arguably the best part. fries were cold and I did not enjoy my food. It was incomplete without the slaw 

Business response:

We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://tellusdirect.com/dhc? We're looking forward to the opportunity to turn your experience around 

Karen S.'s profile image
Karen S. 
rating
a year ago

My son insisted on trying. He got the hot. I got the medium. Although the chicken was tender, I felt like the coating seasoning was just a powder and not really that tasty or desirable. 

Business response:

We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://tellusdirect.com/dhc? We're looking forward to the opportunity to turn your experience around 

Steve M.'s profile image
Steve M. 
rating
a year ago

Missed extra tender on order. Food was ok. Probably won't go back. I'll go to chick fil a. 

Business response:

We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://tellusdirect.com/dhc? We're looking forward to the opportunity to turn your experience around 

Julie B.'s profile image
Julie B. 
rating
a year ago

NEVER AGAIN After seeing all the hype of this new restaurant , I finally tried Dave's Hot Chicken. What a HOT MESS! The chicken tenders had no seasoning other than what I would guess was a dry rub of bitter chili powder. It was awful. They came on a slice of white bread with a side of bland sauce. The pickles helped me choke it down. The fries were the best thing. Very expensive! Almost $13.00 and I did not even get a drink. Founder, Dave is a supposed "chef". Doubtful. The employees were very friendly. Better off goin... read more

Business response:

We apologize from the bottom of our hearts for the disappointment you've faced. It's not the standard we strive for, and we're eager to correct our mistake. If you'd be so kind, visit http://tellusdirect.com/dhc so we can work on providing you with the experience you deserve 

Tom B.'s profile image
Tom B. 
rating
a year ago

The employees were nice. The chicken was moist and tender, but the rub is bitter chili powder. I expected far better flavor for the hype. The portion was decent, but it is expensive. Over $26 for two people, with no drinks! I won't be back. 

Business response:

We're truly sorry to hear about your experience. It's clear we've missed the mark, and we want to fix it. Could you please give us a chance to turn things around? Contact us at http://tellusdirect.com/dhc and let us make amends 

Gina E.'s profile image
Gina E. 
rating
a year ago

I don't get it...who eats let alone serves unseasoned chicken. Guess the hype is in the size of the tenders but they are absolutely flavorless. I ordered the medium & basically it's a dry rob of paprika & I'm guessing cayenne pepper. But not a single grain of salt or season on the chicken or in the rub. Then served with mayo/ketchup??? Which again offers NO flavor or complimenting enhancement whatsoever. Tourist trap? Idk but nothing was worth even tasting. The fries were like reheated left over fries...dry & again not a sin... read more

Business response:

Man, I'm bummed we didn't get it right for you. That's on us. We're not about excuses, just fixing things. Hit us up here http://tellusdirect.com/dhc and tell us what happened. We're here to make it better. 

Sanita H.'s profile image
Sanita H. 
rating
a year ago

Food was absolutely disgusting and dry. Chicken had a cardboard taste. I thought it was going to be good based on the reviews from other people. But no sadly mistaken. 

Business response:

"We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at https://tellusdirect.com/dhc. -Julie  " 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.1 star rating with 690 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is open now. It will close at 10:00 p.m.