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Dave's Hot Chicken

4.7

About this business

Location details

148 El Dorado Blvd., Suite 110, Webster, TX, 77598, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to 11:00 p.m.
Tue10:30 a.m. to 11:00 p.m.
Wed10:30 a.m. to 11:00 p.m.
Thu10:30 a.m. to 11:00 p.m.
Fri10:30 a.m. to 1:00 a.m.
Sat10:30 a.m. to 1:00 a.m.
Sun10:30 a.m. to Midnight
4.72,424 reviews
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Zara S.'s profile image
Zara S. 
rating
8 months ago

I was told by a staff member that all the managers can't speak English! It was impossible to even try and get feedback. 

Business response:

Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you. 

Lexi L.'s profile image
Lexi L. 
rating
9 months ago

Staff are slow. I asked to cancel my order due to the wait time being too long. They said they would not be able to refund me until 3 days. So I told them I would keep my order and sat there waiting in FRONT of them. He did not tell us our food was ready meanwhile he saw us just sitting there? Manager was nonchalant about assisting us and did not help the situation. Very disappointing to wait for 30minutes for cold food. Enjoy Dave's but I will not return to this location. Very frustrating 

Business response:

Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you. 

Rachel B.'s profile image
Rachel B. 
rating
9 months ago

This was my first visit to Dave's hot Chicken in Webster, TX and I was very disappointed. As someone who prefers to cook and eat leftovers, my lunch today left a lot to be desires. I placed my order around 11am with a pick up time of 11:25. I got to the restaurant at 11:13 and my food was already on the pickup shelf. It was barely warm and the fries were closer to cold than room temp. Pickles were delish and so was the Dave's sauce. Maybe lunch time is not the time to go. 

Business response:

Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you. 

Travis V.'s profile image
Travis V. 
rating
10 months ago

My wife both got food poisoning about 6-8 hour after we ate the food. We are throwing up with diarrhea as well. Something wasn't cooked right at all 

Business response:

I am very sorry for your experience. I will be sure to share this feedback with the restaurant management team. We take food safety very seriously. Would you please connect with us at dhcfeedback.com so that we can make this right? 

Izzy M.'s profile image
Izzy M. 
rating
a year ago

Not what I expected to try. i don't know why yall must have seasoned it after frying causes the seasoning was all over my hands the chicken was great love the fries but the seasoning it what was not my favorite do not recommend and yall really need to hire new employees because the ones today were almost as bad as y'all's food PLEASE DONT GO HERE me and my whole family spent a lot of money for low grained dog crap I am just trying to give a honest review for future family's not to come please beware ! 

Business response:

Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you. 

Trenton V.'s profile image
Trenton V. 
rating
a year ago

One register open on a Sunday afternoon.. not smart. Get more help or ask the manager to help 

Business response:

Sorry to hear about your experience. We want to earn those extra stars. Help us improve at dhcfeedback.com. Thank you. 

Kristine I.'s profile image
Kristine I. 
rating
a year ago

Was in the drive thru for 30mins for a 2 piece strip meal and as I waited Aubri used her same gloves to touch food as she did my card and everything else in restaurant. In addition my order was wrong . Very unsanitary and bad service . 

Business response:

We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right 

Olivia B.'s profile image
Olivia B. 
rating
a year ago

First and last time coming to Dave's Hot Chicken. I brought my family in for a nice meal, expecting a casual, enjoyable experience, but we were immediately met with chaos. While we were eating, a fight broke out between two groups right near our table. It was completely uncalled for and ruined the whole atmosphere. I get that things happen, but this wasn't just some minor disagreement - it was loud and disruptive. My kids were scared, and honestly, it's not the kind of place I want to bring my family again. The staff didn't ... read more

Valerie N.'s profile image
Valerie N. 
rating
a year ago

Worst service ever! No one even answered at the drive thru menu. We had to pull around to the window. No apologies. They take forever! We ordered medium heat and it had no spice at all. Asked for honey and got none. 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.7 star rating with 2,424 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is open now. It will close at 11:00 p.m.