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148 El Dorado Blvd., Suite 110, Webster, TX, 77598, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 11:00 p.m. | |
| Tue | 10:30 a.m. to 11:00 p.m. | |
| Wed | 10:30 a.m. to 11:00 p.m. | |
| Thu | 10:30 a.m. to 11:00 p.m. | |
| Fri | 10:30 a.m. to 1:00 a.m. | |
| Sat | 10:30 a.m. to 1:00 a.m. | |
| Sun | 10:30 a.m. to Midnight |
Worst service ever! No one even answered at the drive thru menu. We had to pull around to the window. No apologies. They take forever! We ordered medium heat and it had no spice at all. Asked for honey and got none.
Business response:
We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at https://tellusdirect.com/dhc.
The girl at the window had a great attitude, but it was my first time and all my food was wrong. I ordered the chicken and waffles which come with 6 bites and only got 3 in my order. I got the rocket crème slushee which only got red slush in it and not blue. Which they had the blue slush at the time. And I asked for a single cauli tender and got charged and received a whole slider meal. The only thing that was right about my order was the side of Mac and cheese. Which not having the whole menu listed on the board is a bummer... read more
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you
The girl at the window had a great attitude, but it was my first time and all my food was wrong. I ordered the chicken and waffles which come with 6 bites and only got 3 in my order. I got the rocket crème slushee which only got red slush in it and not blue. Which they had the blue slush at the time. And I asked for a single cauli tender and got charged and received a whole slider meal. The only thing that was right about my order was the side of Mac and cheese. Which not having the whole menu listed on the board is a bummer... read more
I ate there and got food poisoning something wasn't cooked properly. I would not recommend to anyone
Business response:
That’s really concerning, Carlos, and definitely not the experience we want anyone to have. We take food safety seriously and would like to look into this further. Please reach out at dhcfeedback.com so we can get more details.
I ate there and got food poisoning something wasn't cooked properly. I would not recommend to anyone
Business response:
That’s really concerning, Carlos, and definitely not the experience we want anyone to have. We take food safety seriously and would like to look into this further. Please reach out at dhcfeedback.com so we can get more details.
I went to this location, a while back, and I was surprised. Not my normal location, but since I was in the area, I decided to go to this Dave's hot because it's my favorite restaurant. I was kind of disappointed at the service of this location compared to my local Dave's hot which is a five star in my opinion. Just minor things that could be fixed there such as employee attitude, and food speed. Other than that, it still tasted good.
Business response:
Appreciate you giving this location a try! We always want our service to match the quality of the food, so we’ll keep working on that. Thanks for the feedback, and we’d love to see you again!
I went to this location, a while back, and I was surprised. Not my normal location, but since I was in the area, I decided to go to this Dave's hot because it's my favorite restaurant. I was kind of disappointed at the service of this location compared to my local Dave's hot which is a five star in my opinion. Just minor things that could be fixed there such as employee attitude, and food speed. Other than that, it still tasted good.
Business response:
Appreciate you giving this location a try! We always want our service to match the quality of the food, so we’ll keep working on that. Thanks for the feedback, and we’d love to see you again!
The wait was long to order, and they don't really have many options. The food is okay, but I don't think it's worth the hype. The ambience of the place is nice, I just wish the food was a bit better.
Business response:
We hear you on the wait time and menu options. We keep it simple to focus on quality, but we always appreciate the feedback. Thanks for giving us a try!
The wait was long to order, and they don't really have many options. The food is okay, but I don't think it's worth the hype. The ambience of the place is nice, I just wish the food was a bit better.
Business response:
We hear you on the wait time and menu options. We keep it simple to focus on quality, but we always appreciate the feedback. Thanks for giving us a try!
Dave's Hot Chicken has a 4.7 star rating with 2,424 reviews.
Dave's Hot Chicken is open now. It will close at 11:00 p.m.