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Dave's Hot Chicken
- Chicken Shop
- Webster, TX
About this business
Location details
148 El Dorado Blvd., Suite 110, Webster, TX, 77598, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 11:00 p.m. | |
| Tue | 10:30 a.m. to 11:00 p.m. | |
| Wed | 10:30 a.m. to 11:00 p.m. | |
| Thu | 10:30 a.m. to 11:00 p.m. | |
| Fri | 10:30 a.m. to 1:00 a.m. | |
| Sat | 10:30 a.m. to 1:00 a.m. | |
| Sun | 10:30 a.m. to Midnight |
The drive thru is excruciatingly slow and the people at the window lack in customer service skills.
Business response:
I’m sorry to hear that your experience wasn’t as expected. We aim to provide excellent service, and it sounds like we missed the mark. Please contact us directly at tellusdirect.com/dhc so we can address your concerns and ensure this doesn’t happen again.
The drive thru is excruciatingly slow and the people at the window lack in customer service skills.
Business response:
I’m sorry to hear that your experience wasn’t as expected. We aim to provide excellent service, and it sounds like we missed the mark. Please contact us directly at tellusdirect.com/dhc so we can address your concerns and ensure this doesn’t happen again.
The tenders are delicious. However, there was a very large disparity in the size of the tenders. My parents' in their sandwiches looked just like the picture in the menu. Mine was quite small in comparison. I told the manager and he told me that is just how it comes. He said, some are big and some are small and skinny. As long as it is 4 inches even if a skinny piece that doesn't cover the bread, too bad. He didn't offer to exchange or apologize. It was my fault for saying anything. As an aside, I also paid extra fo... read more
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://tellusdirect.com/dhc? We're looking forward to the opportunity to turn your experience around
The tenders are delicious. However, there was a very large disparity in the size of the tenders. My parents' in their sandwiches looked just like the picture in the menu. Mine was quite small in comparison. I told the manager and he told me that is just how it comes. He said, some are big and some are small and skinny. As long as it is 4 inches even if a skinny piece that doesn't cover the bread, too bad. He didn't offer to exchange or apologize. It was my fault for saying anything. As an aside, I also paid extra fo... read more
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://tellusdirect.com/dhc? We're looking forward to the opportunity to turn your experience around
I asked for cheese fries and this is what I got. I've got cheese fries the past few times here and this is always the outcome. The one in channel view is better. 2 stars because the customer service is good.
Business response:
Hey there, we're bummed to hear your experience wasn't top-notch. We'd love the chance to make things better for you. Shoot us a message at http://tellusdirect.com/dhc, and let's turn this around!
I asked for cheese fries and this is what I got. I've got cheese fries the past few times here and this is always the outcome. The one in channel view is better. 2 stars because the customer service is good.
Business response:
Hey there, we're bummed to hear your experience wasn't top-notch. We'd love the chance to make things better for you. Shoot us a message at http://tellusdirect.com/dhc, and let's turn this around!
Dude at the front was tapping too much and the chicken tasted dusty and very powdery a
Pretty nice little place, been several times. Tonight is Valentine's Day, ok, not the most romantic of places but it was her choice. We walk in, it's busy, and there's a long line with only one register working. And that's my rub. About 8 minutes into the wait, I'm wondering a few things: 1) why aren't both registers working? 2) why is the order taker asking 30-40 questions per person in line? 3) do I really like this place that much? 4) how long is the wait for food, if the wait to order is this long? 5) why is that little ... read more
Business response:
Your 2-star review has us down, but we're not out. We want to earn back your trust and those missing stars. Head over to http://tellusdirect.com/dhc and let us know what it'll take.
Pretty nice little place, been several times. Tonight is Valentine's Day, ok, not the most romantic of places but it was her choice. We walk in, it's busy, and there's a long line with only one register working. And that's my rub. About 8 minutes into the wait, I'm wondering a few things: 1) why aren't both registers working? 2) why is the order taker asking 30-40 questions per person in line? 3) do I really like this place that much? 4) how long is the wait for food, if the wait to order is this long? 5) why is that little ... read more
Business response:
Your 2-star review has us down, but we're not out. We want to earn back your trust and those missing stars. Head over to http://tellusdirect.com/dhc and let us know what it'll take.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.7 star rating with 2,295 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close at 11:00 p.m.