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Dave's Hot Chicken
- Chicken Shop
- McKinney, TX
About this business
Location details
4040 W University Drive, Ste 100, McKinney, TX, 75071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 11:00 p.m. | |
| Tue | 10:30 a.m. to 11:00 p.m. | |
| Wed | 10:30 a.m. to 11:00 p.m. | |
| Thu | 10:30 a.m. to 11:00 p.m. | |
| Fri | 10:30 a.m. to Midnight | |
| Sat | 10:30 a.m. to Midnight | |
| Sun | 10:30 a.m. to 11:00 p.m. |
Please bring back the MINI SLIDERS! I had a craving for these. I was highly disappointed when I found out they no longer have them on the menu. This made me SAD. Ambiance 1 STAR Came in on a Sunday afternoon. It was a bit busy, but the tables were DIRTY. Please make sure someone is wiping down the dining area tables and keeping it tidy. On the way out after I finished eating. A gentleman finally came out to clean the tables. Service 3 STARS The staff were pleasant. When I needed ketchup or honey packs. They quickly oblig... read more
Business response:
Thank you for taking the time to share your experience at our restaurant. We are sorry to hear that you did not enjoy your meal and that it did not meet your expectations. We take all feedback seriously and will work to improve the areas you mentioned. We would like to invite you back to give us another chance. Please connect with us dhcfeedback.com and we will make it worthwhile
Came in for the free slider promotion and was told I had to give a 5 star review before receiving, despite having the reward available in my app and no mention of a review being mandatory. After looking through previous reviews I understand wanting your ratings up but this is NOT the way. How could I review a visit I didn't have yet?
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
Was super excited to try this because of how appealing it looked, but it definitely did not live up to expectations. The meal not coming with a drink despite being $10.81 is pretty absurd, but I did not mind too much because I only drink water. I can see how this can be frustrating for other people, though. Now, the food was ready pretty soon, there wasn't much of a wait. This was probably the worst chicken I've had in my life. I kept hope that it would get better with each bite, but both me and the people I went with (who ... read more
Business response:
That’s really concerning to hear, and definitely not the experience we want for our guests. We take food safety seriously and would like to look into this further. Please reach out at dhcfeedback.com so we can follow up.
Was super excited to try this because of how appealing it looked, but it definitely did not live up to expectations. The meal not coming with a drink despite being $10.81 is pretty absurd, but I did not mind too much because I only drink water. I can see how this can be frustrating for other people, though. Now, the food was ready pretty soon, there wasn't much of a wait. This was probably the worst chicken I've had in my life. I kept hope that it would get better with each bite, but both me and the people I went with (who ... read more
Business response:
That’s really concerning to hear, and definitely not the experience we want for our guests. We take food safety seriously and would like to look into this further. Please reach out at dhcfeedback.com so we can follow up.
Food is terrible. Taste stale and bland. Okay service, people are nice at the counter but the food is not it. Bread is stale and not surprised if it was from dollar store. Not good. Don't recommend.
Business response:
Sorry to hear about your experience, David. That’s definitely not the level of quality we want to provide. Please reach out to dhcfeedback.com so we can address this directly and work to make things right. We appreciate your feedback and hope you’ll consider giving us another try.
Food is terrible. Taste stale and bland. Okay service, people are nice at the counter but the food is not it. Bread is stale and not surprised if it was from dollar store. Not good. Don't recommend.
Business response:
Sorry to hear about your experience, David. That’s definitely not the level of quality we want to provide. Please reach out to dhcfeedback.com so we can address this directly and work to make things right. We appreciate your feedback and hope you’ll consider giving us another try.
I ordered my food on GrubHub and when I picked it up, I checked my meal and it wasn't done correctly (pickles). No big deal, I thought, I went back and asked for a replacement. The cashier asked for a picture of my receipt, which I showed him, and he told me it'd be five minutes. I waited 10 minutes and went to the window and was ignored because there's a long line. I didn't wanna be obnoxious so I waited a little bit more. I'm pretty confident they know I was there. After not being prioritized over the line inside, I knocke... read more
Business response:
Thank you for sharing such a detailed account of your experience. I’m truly sorry for the frustration caused by the mix-up and wait time, especially when you were only looking to get the order corrected. Your time and satisfaction matter, and we should have made you feel prioritized. If you’re open to it, please reach out to us at dhcfeedback.com so we can make it up to you and address these concerns with our team. We value your feedback and appreciate the chance to create a better experience for you in the future.
I ordered my food on GrubHub and when I picked it up, I checked my meal and it wasn't done correctly (pickles). No big deal, I thought, I went back and asked for a replacement. The cashier asked for a picture of my receipt, which I showed him, and he told me it'd be five minutes. I waited 10 minutes and went to the window and was ignored because there's a long line. I didn't wanna be obnoxious so I waited a little bit more. I'm pretty confident they know I was there. After not being prioritized over the line inside, I knocke... read more
Business response:
Thank you for sharing such a detailed account of your experience. I’m truly sorry for the frustration caused by the mix-up and wait time, especially when you were only looking to get the order corrected. Your time and satisfaction matter, and we should have made you feel prioritized. If you’re open to it, please reach out to us at dhcfeedback.com so we can make it up to you and address these concerns with our team. We value your feedback and appreciate the chance to create a better experience for you in the future.
The service was great and the front desk lady was very helpful and nice. However, the food was mediocre. It wasn't bad by any means but it just was not good.
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://dhcfeedback.com? We're looking forward to the opportunity to turn your experience around
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.7 star rating with 1,640 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close at 11:00 p.m.