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28358 Willet Way, Wesley Chapel, FL, 33543, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 11:00 p.m. |
We would appreciate better accommodations for large parties who wish to sit together. Our family drove over two hours to dine here, and we were very upset to learn that we had to sit separately. We were told the tables could not be moved, even though we offered to return them to their original position. This made for a disappointing experience. As for the food, considering how popular this place is, it was only so-so. The meat was tender, but the breading was unpleasant--bland, tasteless, and not enjoyable. The presentation... read more
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention.
I was super excited to try this place and was so disappointed in the food! The chicken was absolutely flavorless (I opted for mild seasoning, so I get it wasn't supposed to be spicy, but there was no flavor at all). I couldn't even finish the sandwich. The fries were okay. Definitely wouldn't get it again.
Business response:
We're sorry we didn't meet your expectations. Help us improve and earn those extra stars. Share your concerns at dhcfeedback.com. Thank you.
Service was terrible, order took 45+ minutes on a slow day. Employee talked rudely and made a face. Do not recommend. Food was OK
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
The staff that worked on 6/18 do not deserve to work in customer service/food service---with the exception of Elijah. He was the only nice worker and offered an apology. Although, I wasn't looking for an apology--just thought the other workers would be more friendly, My fries were served to me room temperature, and when I asked for new fries (mind you i brought all 3 baskets back to the counter to show /tell them) . The worker with the big goggle looking glasses scolded me like I shouldn't complain for wanting hot fries! Ex... read more
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
The service deserves a 5 star, very personable and friendly. The interior has a very artistic wonderfully decorated. But the food was ad follows: I ordered the two sliders with fries and did not omit anything. The fries were cold. Tasted like they were made earlier in the day and served at lunchtime. The slider came with no cold slaw and very bland ... I ordered medium. I even added the additional sauce but that didn't have any great favor either. I threw the rest of the fries and sliders in the trash. Save your money.
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you?
PROS.., Fries were good CONS... Chicken was not good, seemed like it was cooked in old dirty oil and I went there 30 minutes after it opened. Chicken had a powdered taste to it which I guess is the seasoning. It was like a chicken tender overcooked in dirty oil then rolled in powdered flavoring
Business response:
That doesn’t sound right. Fresh, crispy chicken is what we’re all about. If you’re open to giving us another try, we’d love to make it up to you—feel free to reach out at dhcfeedback.com.
I've been a huge fan of Dave's Hot Chicken for months now, but this experience was really disappointing. From the start, things felt off orders weren't being called out at all, and the staff at the counter just didn't seem interested in helping. Food that was ready sat for way too long, and I had to ask for missing items. I get that they keep the honey and Dave's sauce behind the counter because people probably overuse them, but it felt like such a hassle to get them. On top of that, the place was a mess ~tables were wobbly ... read more
I paid $18.92 for a number one meal with an extra tender, but it didn't come with a drink. For the price I paid, I believe a drink should be included. In my opinion, the MEAL COMBO was costly. You could stretch your money to PDQ, Raising Cane's, or Hangry Joe's. I ordered our food to go, and although it didn't take long to arrive, I noticed about three employees standing behind the counter, leaning against it and chatting with one another pretty much the entire time. The dining area was quite open, and the kitchen and order... read more
Business response:
We’re disappointed to hear that your experience wasn’t up to par. Our aim is always to provide a memorable visit, and we apologize for not meeting that expectation. If you’d like to share more details with us, please reach out at dhcfeedback.com. We’d love the chance to make things right.
Dave's Hot Chicken has a 4.7 star rating with 1,119 reviews.
Dave's Hot Chicken is open now. It will close at 11:00 p.m.