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1949 Battleground Ave., Greensboro, NC, 27408, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:00 p.m. |
Hit or miss. Sometimes the chicken is large in size and hot, sometimes it's small and barely warm which was the case today. Arrived around 11:45 and no line. Cashier was nice and said there were no water cups. This is the second time I experienced this out of 5 visits. I asked for a regular cup and told his manager told him to not give out cups. I asked what will I drink out of and he shrugged his shoulders. I said I would go to my car and bring in my own water and he then gave me a cup. I wanted to just walk out but I was w... read more
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
Went in an got taken care of right away. Order a 3 tender meal and thought the chicken was fairly dry. I've had Nashville Hot Chicken before and this did not impress. And for the amount food you get it's pretty overpriced. Definitely will not be back.
Business response:
We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you.
Someone from this business responded to my review and requested I go to the corporate site to submit feedback "to make it right", so I did. What was the point if no one was going to respond? Terrible customer service from an expensive, over priced fast food joint.
Business response:
We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you.
there's just such better chicken restaurants out there and the flavor is just not worth the prices. service is amazing and the inside of the restaurant has a great family vibe too it as well as hangout vibe, i can understand why it's trending. Just feel the "best chicken by far" is a big stretch and you could save money and have better tasting food.
Business response:
It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at dhcfeedback.com ? We would like another chance to hopfully change your mind and impress you
Don't park next door car will be towed should be signs on doors and customers should know
Business response:
We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at dhcfeedback.com.
I liked my sandwich at this restaurant, and the service was adequate, but the noise here is simply unbearable. Not only is the music too loud, they turn up the volume on their PA system to the point where it becomes deafening. Ugh! I'm very sorry, but unless they make a big change, I can't eat here.
Business response:
We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you.
Beginning with the positive...The young man that took my order was AMAZING. He was very enthusiastic about the food and sold the 2-piece tenders very well for my first visit. The chicken did not meet my expectation (to say the least). The chicken was scorched and the grease seemed to be old. The fries were good, however, I was unable to finish my plate due to becoming nauseous. I am an avid cook at home so take this into consideration with the lack luster review. Glad to see the excitement in the city about a new chicken... read more
Business response:
It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at http://tellusdirect.com/dhc ? We would like another chance to hopfully change your mind and impress you
Wanted to come to this location because it's new. This will be my second time getting Dave's (I wanted to go because I knew it would be good) But what I didn't think would be as horrible as it was, is the service. I got here around 9:25pm and ordered my food by 9:35pm. It is now 11:15 and I have yet to receive my food. People who ordered after me are getting their food first. I didn't get a catered meal or anything I just got two combos of the 1 slider & 1 tender. When asking the manager why had I been waiting for 1hr and 30... read more
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you?
Horrible service !!! I waited a hour and 15 minutes for my order just to be told that it was at the bottom of the list. Then when I asked to cancel my order I was told I would have to wait because that was not a priority.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right
Dave's Hot Chicken has a 4.6 star rating with 1,137 reviews.
Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.