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Dave's Hot Chicken
- Chicken Shop
- Goodyear, AZ
About this business
Location details
14980 W. McDowell Rd., Goodyear, AZ, 85395, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 1:00 a.m. | |
| Tue | 10:00 a.m. to 1:00 a.m. | |
| Wed | 10:00 a.m. to 1:00 a.m. | |
| Thu | 10:00 a.m. to 1:00 a.m. | |
| Fri | 10:00 a.m. to 1:00 a.m. | |
| Sat | 10:00 a.m. to 1:00 a.m. | |
| Sun | 10:00 a.m. to 1:00 a.m. |
The spices were way too excessive! Made the experience horrible! The chicken had so many spices, it tasted bitter! So Gross!
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
Today me and my husband went here for lunch we went through the drive through sat there for a good 20 minutes no one said nothing over the intercom so we decided we'll just go inside well again waited another 25 min for our food very unhappy.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
wait time is ridiculous. Mobile ordered ahead of time and it took 10 minutes to drive here + 45 minutes of waiting inside. You can see all the mobile orders coming in on the big tv and none of them were getting sent out until til 45 minutes later that I've been sitting here
Business response:
Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time.
Food is amazing everytime however, i've gone several times with multiple different people as a passenger and every time workers are completely rude. originally i let it go as a bad experience when they messed up my order and then told me "can't you just have that instead" and got annoyed and started ignoring me when i asked for the food i paid for, then it kept reoccurring with the attitude and problems. Next few times i had problems with manger having attitude over her exiting out of my friends apple pay then getting mad ov... read more
Business response:
Thank you for taking the time to share your feedback regarding your recent visit to Dave's Hot Chicken. We apologize for any inconvenience or dissatisfaction you may have encountered. Your satisfaction is our top priority, and we would appreciate the chance to make things right. Please visit dhcfeedback.com so we can better understand your concerns and work towards earning those extra stars. We appreciate your support!
Mary was very rude and has horrible customer service skills she left me very unsatisfied with my visit, until trey came over to my table and apologized he had amazing customer service and fixed the problem right away which was very appreciated.
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention.
Muy guapo pollo yyyyeeeess siiiiiiiiiiiiiiiii muy muy muuuuuuyyyyy guuuuaaapppoooo a v c s r. R r e. E
Business response:
We're thrilled to see our efforts reflected in your feedback. It's customers like you that make our job wonderful. Always count on us!
This isn't the first time I've had issues with this Dave's. I placed a mobile order and arrived on time, but once again, they told me it wasn't ready. I ended up waiting over 10 minutes before going back to the counter just to remind them I had a mobile order. The whole point of ordering ahead is to save time, but that never seems to happen here. Very disappointing.
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you?
How tf you burn the bun to the point it matches the box n u still use it? lazy workers all up here that why it be taking 1hr+ to get yo food. houston hot chicken in tempe is where it at if you want some real hot ckn n the fries actually crispy there too.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
Make sure you check your bags when you leave this location. Seems like they have some incompetent people working. I didn't get any of my extra sauces that I spent money on. I also didn't get any of the utensils, napkins, honey packets or ketchup I added to the order. On top of that, they won't let you pick up to go orders through the drive through. No car in line or anything and I still had to go inside and stand in line and be ignored over and over again. What could have been a 1 minute pick up turned into me standing there... read more
Business response:
We're sorry we didn't meet your expectations. Help us improve and earn those extra stars. Share your concerns at dhcfeedback.com. Thank you.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.5 star rating with 1,192 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close tomorrow at 1:00 a.m.