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14980 W. McDowell Rd., Goodyear, AZ, 85395, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 1:00 a.m. | |
| Tue | 10:00 a.m. to 1:00 a.m. | |
| Wed | 10:00 a.m. to 1:00 a.m. | |
| Thu | 10:00 a.m. to 1:00 a.m. | |
| Fri | 10:00 a.m. to 1:00 a.m. | |
| Sat | 10:00 a.m. to 1:00 a.m. | |
| Sun | 10:00 a.m. to 1:00 a.m. |
Our family was really excited to finally have a Dave's Hot Chicken open in Goodyear after visiting the Anaheim location near Disneyland several times. We've always enjoyed the food and the vibe, so we had high hopes for this new spot. It's great that they offer a military discount here, though it's worth noting that the Anaheim location is twice as generous with theirs--which felt a little disappointing by comparison. As expected for opening weekend, it was incredibly busy. Still, even after making it through the long line... read more
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit www.tellusdirect.com/DHC to share your concerns and help us improve. Thank you.
This isn't the first time I've had issues with this Dave's. I placed a mobile order and arrived on time, but once again, they told me it wasn't ready. I ended up waiting over 10 minutes before going back to the counter just to remind them I had a mobile order. The whole point of ordering ahead is to save time, but that never seems to happen here. Very disappointing.
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you?
How tf you burn the bun to the point it matches the box n u still use it? lazy workers all up here that why it be taking 1hr+ to get yo food. houston hot chicken in tempe is where it at if you want some real hot ckn n the fries actually crispy there too.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
Make sure you check your bags when you leave this location. Seems like they have some incompetent people working. I didn't get any of my extra sauces that I spent money on. I also didn't get any of the utensils, napkins, honey packets or ketchup I added to the order. On top of that, they won't let you pick up to go orders through the drive through. No car in line or anything and I still had to go inside and stand in line and be ignored over and over again. What could have been a 1 minute pick up turned into me standing there... read more
Business response:
We're sorry we didn't meet your expectations. Help us improve and earn those extra stars. Share your concerns at dhcfeedback.com. Thank you.
I'm a fan of Dave's Hot Chicken, but unfortunately this location was disappointing. The place was out of stock with napkins and utensils, tables were not clean, and the food itself did not taste made to order hot. The chicken is usually pretty tender but this location served semi dry and lukewarm tenders. It's unfortunate because this location is so close but this experience may keep me from going as much as I would have.
Business response:
We apologize for any letdown during your visit. Your feedback matters to us. Let's make it right at dhcfeedback.com. Thank you.
Food was good, the service was not. I placed a pick up order that was supposed to be ready at 10:54. After waiting 5 minutes for the cashier to finish a conversation with her friends that came to see her at work, she finally asked if she could help me. I told her I had a pick up order and I was told they are working on it. Her attitude made me feel like I was an annoyance to her, even though I was a customer who already paid for my food. I waited another 5 minutes before a guy brought my food to me and he just handed me my f... read more
Business response:
We apologize for any letdown during your visit. Your feedback matters to us. Let's make it right at dhcfeedback.com. Thank you.
I will not be coming back here anymore. I used to come here only my weekly cheat meal, the Mac was pretty good. The food is good, and the spicy level is actually spicy and so my family and myself were big time regulars but then I had an issue, every time I went and scanned my points they never showed up even though the cashier would scan them. The app mentions that they take 24 hours load but they would never load. I reached out to management only for them to pass me off to someone else who completely ignore me. I reached ou... read more
Business response:
We're sorry we didn't meet your expectations. Help us improve and earn those extra stars. Share your concerns at dhcfeedback.com. Thank you.
I came the opening day and waited which was a long wait however it was opening day. I have tried going back a couple more times and even on a non busy day it takes them forever in the drive thru. There was only four cars ahead and still took almost an hour to get through the drive thru. The food is good once you get it. But the wait isn't worth it.
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention.
Sunday at 5. Been in the drive Thru line almost an hour. Averaging 10 minutes per car. Not sure any food is worth this wait.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
Dave's Hot Chicken has a 4.5 star rating with 914 reviews.
Dave's Hot Chicken is open now. It will close tomorrow at 1:00 a.m.