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Dave's Hot Chicken
- Chicken Shop
- Goodyear, AZ
About this business
Location details
14980 W. McDowell Rd., Goodyear, AZ, 85395, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 1:00 a.m. | |
| Tue | 10:00 a.m. to 1:00 a.m. | |
| Wed | 10:00 a.m. to 1:00 a.m. | |
| Thu | 10:00 a.m. to 1:00 a.m. | |
| Fri | 10:00 a.m. to 1:00 a.m. | |
| Sat | 10:00 a.m. to 1:00 a.m. | |
| Sun | 10:00 a.m. to 1:00 a.m. |
I came to Dave's Hot Chicken craving that perfect combo of crispy fries and juicy chicken. What I got? Just fries. No chicken in sight. Not under the fries, not beside them, not anywhere. Just a lonely box of fries wondering where their chicken buddy went.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right
Decided to try Dave's hot chicken because I see it all over social media. This place is WAY OVERHYPED! The wait time was long, the restaurant is small so very limited seating. The food was just okay. The only thing that was good was the extra hot tender as it had way more flavor than the medium or hot flavor. Even the Mac and cheese had no flavor. Service was just okay, the cashier seemed really bothered and annoyed and I don't blame her. There was a line out the door the whole time I was there, but still not acceptable. My ... read more
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
Honestly wasn't very impressed for the amount of hype this place gets. The flavor was ok but nothing great. We got the Medium thinking they'd be spicy but it wasn't spicy at all. Fries were OK, the secret sauce was blah... The wait was 34 minutes in the drive thru, sadly this will probably be my one and done. Much better cheaper and faster options out there.
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention.
First of all, the ordering process is way too long. Waited for two hours and food was ok, not worth the wait. I know it's new, but food is just ok, nothing to brag about. I know staff works hard to manage overwhelming crowd, but the food is well ?
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention.
Came to this location at 12:30am after the movies. After waiting in the drive through for 30 minutes, and when it conveniently turned 1am (close time), a worker came out and said Dave's Hot Chicken ... ran out of chicken? Clearly teenagers just wanting close up shop. Horrible first experience.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right
The wait itself diminishes the experience substantially. Waiting for an hour and 45 mins In Drive-thru is ridiculous. Other places like In and Out and chick fila have very similar lines and popularity yet they have a very effective system. Seen several people in line (dining area)walk out with their food within 20 mins while all the people in drivethru are waiting an hour and a half. Not eating here again.
Business response:
Thank you for taking the time to share your feedback regarding your recent visit to Dave's Hot Chicken. We apologize for any inconvenience or dissatisfaction you may have encountered. Your satisfaction is our top priority, and we would appreciate the chance to make things right. Please visit www.tellusdirect.com/DHC so we can better understand your concerns and work towards earning those extra stars. We appreciate your support!
Don't bother yet. My kids got in line at 7:15, ordered at 8:18, and got their food at 9:04-well, most of it. Being dumb enough to wait in line an hour before ordering is one thing, but having to wait 40 minutes to receive the food after ordering is unacceptable. Getting the food 40 minutes later and discovering one of the meals you paid for is missing is beyond ridiculous. We won't be back for a long time.
Business response:
It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at http://tellusdirect.com/dhc ? We would like another chance to hopfully change your mind and impress you
Go to Chik fila or give slim chickens a chance. Wait here is ridiculous even if you order online. Employees are clueless on orders everyone is looking back at the kitchen cuz they can't fry these things fast enough.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.5 star rating with 1,192 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close tomorrow at 1:00 a.m.