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David's Bridal
- Bridal
- Tulsa, OK
About this business
Location details
Mingo Marketplace Shopping Center, 10123 East 71st Street South, Tulsa, OK, 74133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
From the beginning when I booked online for my bridesmaids dresses it was well. Then I was informed only 3 of us could go in at a time. I thought no big deal it’s covid. Then we were the only ones in store and they were allowing other customers to just come in and walk around but I couldn’t have my 4 bridesmaids in at a time, and we were the only ones in the dressing area. Then they started saying you can only try 6 dresses on, not that you can have 6 at a time.. Just 6 dresses per bridesmaids and that’s it. Lady was a littl... read more
Terrible service. Got my dress altered here and it returned with a hole in it and alterations that I never requested. The tailors were very rude about the situation and offered no help whatsoever
Business response:
Hi Bailey. We are saddened to see that you were not happy with your dress alterations experience. We would like to hear more about your experience. Please send us an email to dbcares@dbi.com (Attn: April B city/location) with more details. Thank you, April B.
Rude customer service. Very disappointed.
Business response:
Hello Jennifer. We are deeply sorry for way our team addressed you during your visit. We would like a chance to discuss your concerns, and an opportunity to improve your experience with us. If you would like to email us at dbcares@dbi.com, (Subject- Attn: city/location) we would be honored to speak with you further regarding this matter. Thank you, April B.
RecommendedSAVANNA D IS AMAZING SHE SAVED THE DAY . ZERO DOUBT IN MY MIND THIS WOMAN IS AN ANGEL. SHES REAL SHES HONEST AND AN ABSOLUTE DOLL TO BE AROUND. CALMED MY NERVES AND WAS SO CALM WITH A WALK IN 48 HR NOTICE AND GOT ME HOOKED UP! MADE ME FEEL WORRY FREE. SHE TRULY DONT UNDERSTAND HOW SHE MADE ME FEEL IMPORTANT AND CAN MULTITASK HER @$$ OFF WITHOUT SKIPPIN A BEAT. GIVE THAT ANGEL A RAISE!!!
Business response:
Hi Mrs. Smith, thank you so much for taking the time to share your kind words for Savanna D. We are thrilled to know that she exceeded your expectations. Best wishes, Jessica H.
Stars: 0/10 Today was my first appointment for trying on Wedding dresses the first time. This was to be a special day about a hour into the appointment (They are suppose to be 1:30) and my appointment consultant acted like she was tired of helping me. While I still was looking for my dress she then proceeded to tell me it was my last dress and we could be done with my appointment or if I wanted I could go look around. Not to mention since this was my first appointment I was very discouraged! But Thank you because my next app... read more
Emily was absolutely amazing! She really listened to all the things I wanted in a wedding dress and we found it! She definitely made such a personal and special experience for us!!
We were met by a sales person who ask what our budget was, after we told her she showed us only dresses at the high end. She ignored the brides biggest desire for the dress, apparently because there were no dresses in that high of price range. I found a dress that I found that was beautiful and she immediately became critical of the style saying it was outdated, I feel she was insinuating because of my age, my taste in style was outdated ! The dress was over half price of all those that she had chosen. The maid of hono... read more
I ordered a dress and surprise, it's the wrong size!! was told that I could lose weight so I could fit into it better...wonderful customer service!! When I was the bride, my bridesmaid dresses came in the wrong colors and wrong size and too short, I will never reccomend you for dresses you have to order!!!!!!
Business response:
Hello Kimber, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
Location: Tulsa Employee/Conaultant: Rachel Experience: 1/10 stars! It is a good thing that this was not my first dress experience because I would have been very discouraged. We arrived and met our consultant. Rachel asked me if I had tried on any other dresses before and what styles that I liked. I told her that I didn’t like a lot of tule/shimmer. I showed her the dresses that I like on me and the styles that I didn’t like. She then he grabbed lots of tule dresses and NO dresses like I explained that I liked. I tol... read more
Business response:
Hello Alicia, we can?t apologize enough for your recent experience. Shopping for a bridal gown is such a special moment and we?re disappointed that your visit fell short of your expectations. Please know that we value the feedback that we receive from our customers, as it allows us to improve the service that we offer. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
Frequently asked questions about David's Bridal
How is David's Bridal rated?
David's Bridal has a 4.7 star rating with 5,040 reviews.
When is David's Bridal open?
David's Bridal is open now. It will close at 7:30 p.m.