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David's Bridal
- Bridal
- Tulsa, OK
About this business
Location details
Mingo Marketplace Shopping Center, 10123 East 71st Street South, Tulsa, OK, 74133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
My appointment went great. I had three ladies helping me. From the time I walked in until I left they were sooooo friendly, nice and even though I did not purchase my dress today they were still nice and helpful. Thanks David's Bridal.
Business response:
Hi Dionne, we are so happy to hear that your appointment went great and our team provided you with exceptional service. Thank you for taking the time to share your wonderful experience with us. Best Wishes, Jessica H.
They have beautiful dresses but the customer service isn't up to standards. The lady helping us was super nice and helpful but the actual company doesn't realize they are hurting visitors experiences. Lack of chairs for guests while people are watching is huge! Also I arrived early before our group and there was no where for me to sit at the front and wait. No where to hang coats! No water offered to anyone and it was very warm in the building. For a place that offers this type of expensive item you would think they would pa... read more
Business response:
Hi Sara, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to talk with us further about this, please send us an email to dbcares@dbi.com with the store location and ATTN Jessica H in the subject line. Thank you, Jessica H.
Going into a bridal shop, the bride should feel excited, and welcomed, something to look forward too... as soon as asked.my budget the lady who was "so called helping me" her facial expression changed and I was sent to a fitting room and left alone with no help, at this point the atmosphere was very unwelcoming and uncomfortable... she just left and was gone the majority of the time.. I just got dressed and left. Customer Service should always be number one no matter what... you never know.. my budget could have been altered... read more
My daughter found her dress and under her budget so that was good. The consultant was very nice. And helped my daughter thoroughly. As for the lady that checked us out....we were clearly just another customer that needed to pay. She lacked a lot in customer service. I will not recommend this place at all. I was very disappointed in how she handled the final process. The dress will need to be altered and we will have someone else do it.
Just a fair warning to everyone thinking of going to David's bridal for any reason what so ever.. I went there in February & got my dress, ordered a size smaller than what I had tried on because in was too big & they didn't have the size I needed in store. Well when the dress came in, I went & picked it up & discovered when I tried it on, that it was the wrong size. So I take it up there, they inform me that not only does the size they were supposed to order not exist but it's too late to order another size in that dress an... read more
We ordered a dress offline and they told us to order 2 sizes bigger which meant alterations needed to be done. When we called the tulsa location to ask about prices for alterations they told us it would be under $100. When we arrived and they sized it they said that it was $120 for the sides and $100 for the hem. Obviously more than what they told us and we didn't even want the hem done. After having it for an entire month we went to try it on and it was too small, however the wedding was only a week away and didn't have ti... read more
The service was poor. I had a dress in hand, ready to try on, two associates walked right by me. The one that was "assigned" to me just disappeared, and I never saw her again. Needless to say, I went elsewhere and got the dress I was looking for.
On behalf of myself, my soon-to-be-bride, and our entire bridal party, I would just like to express how incredibly dissatisfied I am with David's Bridal. The employees at the Tulsa store failed to change our wedding date in their computer, despite being told the correct date multiple times, and because of that lack of attention to detail and common sense, our dresses were not going to be here until a week before our wedding. When I called them multiple times I was told that there was nothing they could do and that we were mo... read more
Frequently asked questions about David's Bridal
How is David's Bridal rated?
David's Bridal has a 4.7 star rating with 5,041 reviews.
When is David's Bridal open?
David's Bridal is open now. It will close at 7:30 p.m.