David's Bridal Albuquerque NM

Kylee Samuelson 

on Facebook

8 years ago

Not pleased at all. I went with with mom and my sister who's getting married and she had a set appointment. We checked in the front and was told to go look at dresses and they will come find us when they were ready. 40 minutes later we finally get a lady that shows us to the dressing room and gets the list of dresses we liked. When my sister started trying on the dresses our sales lady disappeared and rarely helped us and every time she did we felt like we were just a inconvenience and kept checking her watch. It really made... read more

Maureen Ann Castineira 

on Facebook

8 years ago

I have to say they didn't spend very much time with me at all ! And I picked my own dresses ! Tried everything on myself. It was definitely not what I was hoping for 😢 

Holly C. Giovannini 

on Facebook

8 years ago

I went to the ABQ David's Bridal and my experience was ok. We had an appointment but no one helped us. My bridesmaids found two dresses they really liked. We ended up purchasing one of the dresses but the other dress wasn't available in store in her size. After we inquired about ordering the correct size she said, " Good thing you guys came in today, because only if you order within the next 12 hours you will get the dress before your 11/11 wedding," (we visited on 7/17). We didn't want to risk getting the dress too late so ... read more

Duane Turner 

on Facebook

8 years ago

Horrible service. The alterations Department employee was the rudest lady I have ever talked with..Will never Due business with This company again... 

Elise Padilla 

on Facebook

8 years ago

Brides-to-be: do not, I repeat, do not shop David's Bridal. We have had the most horrendous struggle in prep for my sister's big day. She was refused water during her fitting, I was called a liar for attempting to pick up a dress, and most recently my dress arrived way too small with no time to order another. Through it all we have been accused of doing wrong on our part, or lied to. In an attempt to make things better I was offered an off the rack dress 3 sizes too big to replace my $300 order that they had pre-existing kno... read more

Jonathan Pendley 

on Facebook

8 years ago

I am very disappointed, my fiance bought a prom dress for my step daughter at your store in Win-Rock mall in Albuquerque, nm let me say this is the last time i will every step foot, give money to, or recommend your store to anyone. I was in the alterations area waiting for my daughter to be fitted for her dress as when I fiance bought it i was at work, I wanted to see her in it after they pinned it and because i a male i got kicked out of the area and didn't get to see her in it. Whether i am a male or female i should have b... read more

Victoria Smith 

on Facebook

8 years ago

The staff never once asked if we needed help. Even after they heard our complaints, they seem uninterested in assisting us or rectifying the problem. I'm so glad that we went somewhere else and received a much more personal experience. Weddings are stressful enough on brides... 

Ebony Smith 

on Facebook

8 years ago

When I walked in they said welcome to David's bridal then asked if I had an appointment that was it. Then I started looking around was finding anything so I went back up and asked questions a lady told me this is where bridesmaid dresses are and mother of the bride dresses and that was it. No one offered any extra assistance to see why I was there or what I was looking for specifically. I'm getting married in November and new to this and left clueless. I went to a competitor and first thing I was greeted she sat me down said... read more

Cecilia Flores 

on Facebook

8 years ago

HORRIBLE CUSTOMER SERVICE. And the worst part about it, is the worst employee is their store manager, Jacqueline. She not once asked the bride (me) what my issue or concern was and just allowed me to get a FULL refund of $800+. She was rude and if I would have continued, she would have stayed arguing with me. I easily could have spent another $400+ there for my alterations on my dress but because of how awful they made me feel and could careless of my feelings in this whole process, I returned my dress and all accessories I... read more