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David's Bridal Albuquerque NM
- Bridal
- Albuquerque, NM
About this business
Location details
Winrock Town Center, 2100 Louisiana Blvd, NE Suite 416, Albuquerque, NM, 87110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
We were not informed of having to share the attendant and she very rude in a statement she made.
Business response:
Hello Sandra, we apologize that you did not receive the full attention that you deserved. As we go into our busy season, we do our best to accommodate all of our guests. Please allow us the chance to restore your trust in our store. We would love to set you up with a comeback appointment so you can get the attention that you deserve. If you are interesting in setting up another appointment or discussing your issues further feel free to email us at dbcares@dbi.com (ATTN Steven E) Thank you, Steven E.
Honestly I wish I could say I had a great experience but sadly I didn't either time. Thank god for my MOH and my wonderful BM's they found a dress they all loved and we figured it out, no thanks to the lady who helped us all she did was Measure them wrong and look up to see if they have that dress in their sizes which ended up being wrong. She didn't even upload it to my account so they all knew which dress. You also scheduled way too many people to come in during our time it was a mad house and no one could find any sizes t... read more
Business response:
Hello Danielle, thank you for sharing your feedback. We would like to apologize that you are not 100% pleased with our store. We will be sure to share your feedback with our team to make sure this does not occur again. We would like to thank you for taking the time to provide us with your feedback. Your comments will help to grow as a company. Thank you, Steven E.
Business response:
Hi Andreina, we are so sorry to see that our team did not provide you with 5 star service. We certainly would like to know where we could have improved, can you please send us an email to dbcares@dbi.com with the store location & ATTN Jessica H in the subject line so that we may talk with you further about this? Thank you, Jessica H.
If I could go back a year to the day I got my wedding dress, I would have definitely waited if I knew the service I was going to experience while shopping for my bridesmaid dresses was going to be as bad as it was last night. Our stylist was rude. She kept leaving during the appointment that I had scheduled. She was late starting my scheduled appointment and then rushed us to leave. Glad we took our business elsewhere. And we found something tha fit the style of my wedding better.
Business response:
Hello Carla, we can’t apologize enough for your recent experience. Shopping for your bridal party is such a special moment and we’re disappointed that your visit fell short of your expectations. Please know that we value the feedback that we receive from our customers, as it allows us to improve the service that we offer. If you would like to talk with us further about this, please send us an email to dbcares@dbi.com with the store location and ATTN Jessica H in the subject line. Thank you, Jessica H.
Went to look for some bridesmaids dresses today and got the worst service. The front desk people were quite nice but when it came to the person helping us it felt as though she could care less. She was very rude and seemed to be trying to hurry us up. Before I was even done trying on dresses she took my name off the door I was in, I'm guessing to give to someone else? We left soon after given it seemed we were annoying her, although, it is her job to help. I'm glad we got our dresses elsewhere. Never again.
Business response:
Hello Francisca, we are very sorry to hear that your trip to David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best Wishes, Jessica H.
Business response:
Hi Jaime, we are so sorry to see that our team did not provide you with 5 star service. We certainly would like to know where we could have improved, can you please send us an email to dbcares@dbi.com with the store location & ATTN Jessica H in the subject line so that we may talk with you further about this? Thank you, Jessica H.
They will not take care of you at this store they need a lot of help on their customer service and styling.
Business response:
Hello Valeria, we are very sorry to hear that your trip to David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn Jessica H). Best wishes. Jessica H.
The workers were very rude and were not very friendly. I was very excited to try on wedding dresses but I left because the workers were awful! I will never go back to this place.
Business response:
Hello Jane, we can’t apologize enough for your recent experience. Shopping for a bridal gown is such a special moment and we’re disappointed that your visit fell short of your expectations. Please know that we value the feedback that we receive from our customers, as it allows us to improve the service that we offer. We hope that you’ll take a moment to email us at DBCares@dbi.com ATTN: Jessica H. & the store location in the subject line with your daytime phone number so that we can learn more and see if there’s an opportuni... read more
Employees aren't very friendly the STYLIST that helped us wasn't much help she had a sour face kept her distance didn't talk much I rather return to David's Bridal unless Bess is on duty in I had an appointment back in Sept when Bess helped me with fitting of bridal dresses she was an AWESOME help Yesterday Dec 23 I had an appointment for my bride's maids the young girl that helped wasn't any help. No information No warning on when it what to do next or if we suppose to wait to get forms "Notes From my STYLIST" so next time ... read more
Business response:
Hi Lene, we are so sorry to see that our team did not provide you with 5 star service. Please know that we value the feedback that we receive from our customers, as it allows us to improve the service that we offer. Thank you for also sharing how wonderful Bess is and that you will be back to work with her. We look forward to seeing you again soon. Best Wishes, Jessica H.
Frequently asked questions about David's Bridal Albuquerque NM
How is David's Bridal Albuquerque NM rated?
David's Bridal Albuquerque NM has a 4.6 star rating with 4,212 reviews.
When is David's Bridal Albuquerque NM open?
David's Bridal Albuquerque NM is closed now. It will open at 10:30 a.m.