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David's Bridal Augusta GA
- Bridal
- Augusta, GA
About this business
Location details
3671 Walton Way Extension, Augusta, GA, 30909, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
RecommendedI had an amazing day with Mrs Francis at David’s!!! I highly recommend her and Mary Jane for their experience there!!!
Business response:
Hello Jeanetta. Thank you for reaching out to us. We are pleased to hear that Francis and Mary Jane was able to make your visit a special one. Best wishes, Steven E
My daughter bought a prom dress on Feb 27th. She tried to return in before the 14 days, and the store was not accepting returns because of covid 19. She was told to wait.The governor shut the state down.She called several times and was told on April 30th that the store would be accepting return on May 4th, as long as you had the reciept and still had tags on it. (the dress is still in the bag with tags on it).My daughter went to take it back this morning and was told that policy changed and they would not be taking the dress... read more
I only recommend the location if you go see Michelle or Natalie. they are money hungry and very inconvenient. this experience has been very rough
Business response:
Hello Victoria, we cannot apologize enough for the service you received during your experience with David's Bridal. Our goal as a company is to provide exemplary service to all of our guests and it hurts us when we hear that we did not accomplish that. Thank you for sharing your feedback. We will be sure to address this with our team. Thank you, April B.
these people are money hungry taking advantages of people misfortunes, my wife bought the preservation box to get her dress preserved, so she takes it up there, they send it off, and it gets stolen in the process of delivery by USPS, david bridal said they cant do nothing referred her to the preservation company, and apparently the policy only insures up to $500, which they never informed her when she bought it, but what pisses me off the most is USPS looked into it and said they are reimbursing david bridal the full amount.... read more
Business response:
Hello Joseph, we are so sorry your bride had this experience with the Memories Gown Preservation service. Our team will be sure to forward your complaint to our corporate management team as we would never want this to happen to any bride. Please email us at dbcares@dbi.com (Subject: Attn. April B City/Store Location) so that our team can assist you further. Best wishes. April B.
RecommendedMs Frances, you rock and Thikra in alterations you are amazing!
Business response:
Hello McCray, thank you so much for sharing. We are excited to hear Alex was able to make your visit a special one. Best wishes. April B.
I was there in patient because it was my sister's wedding but the service was awful as far as they didn't have the dress so they had to call around I waited over 2 hours just for them to get override code because they could not find the dress that I needed it would be my preference for a place that I will go to if I were to get married
RecommendedI found my wedding dress there and the customer service was awesome !
Business response:
Hello Linda, thank you so much for sharing. We are excited to hear our team was able to make your visit a special one. Best wishes. April B.
RecommendedI love their dresses I think they look very very beautiful I would love to have one as my wedding dress and October 2019 because that's when I'm getting married to my fiance
Business response:
Hello Nita, we apologize for not providing exceptional service during you visit. If you would like to discuss your experience or may need any further assistance do not hesitate to reach out to us again. Thank you, April B.
I worked here for 1 1/2 years and it was insane. I started out loving it, but then quickly found out how manipulative the store manager is. She even made me come into work 2 hours after my grandmother died (and denies she did that). I went through a tough time with depression, but still did my job very well and was always very kind to the customers. When I put my two weeks written notice in, she basically ignored me. She told me that when I was battling my depression, I “completely changed” and she thought I was selfish. It ... read more
Business response:
Hello Rachael, Thank you for your response. We would love to speak with you further, regarding this matter. Please feel free to contact us directly at dbcares@dbi.com, (Attn: Store Location) or you can contact us at 1-844-400-3222. Thank you, Jill K.
Frequently asked questions about David's Bridal Augusta GA
How is David's Bridal Augusta GA rated?
David's Bridal Augusta GA has a 4.9 star rating with 6,200 reviews.
When is David's Bridal Augusta GA open?
David's Bridal Augusta GA is closed now. It will open at 10:30 a.m.