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David's Bridal Austin South TX
- Retail
- Austiin South, TX
About this business
Location details
Sunset Valley Marketfair, 5400 Brodie Lane Ste 990, Austiin South, TX, 78745, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
I'm 15 and a very small size, when I went to try on my dress the employee who helped us seemed very rushed and was helping several people at one time. I didn't find out until a friend went for the same dress fitting that the dress came in a kids or jr size 16. Mine was ordered in a size 0 and will need to be altered a little. I just believe I should've been at least fitted in the smaller dress, and my mother was very upset about the $70.00 price difference.
Business response:
Hello Ana, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. David's Bridal strives to provide exceptional customer service to our customers and we can't apologize enough that you feel we fell short of that. We would love the chance to have you back to deliver a better experience. If you are interested please contact us at dbcares@dbi.com (Subject Attn: Marquita) Thank you, Marquita D.
I didn't leave with a dress, but that's because this was day #1 of many days to come for dress shopping. Kathryn let me pick a few dresses from a book to try on, and then even recommended a few others through out the appointment once I started developing my likes/dislikes. She was very patient and positive with someone who didn't really have a starting place or many specifications.
Business response:
Hello Amanda, we are so ecstatic to hear how helpful and patient Kathryn was while visiting our Austin South location. David's Bridal strives to give each of our brides the personalize attention that they deserve and we are honored you chose us to be a part of your journey. We look forward to your next visit in the special process of finding your dream gown. We appreciate you for taking the time to provide us with your valuable feedback and personally want to thank you for your five star rating. If you may need any further ... read more
Awesome!
Business response:
Hi Lorina! We are so excited to hear that your experience was not less than amazing! Thank you so much for sharing a five star rating for our South Austin store! Thank you, Jill K
Awesome. Kayle was great and answered any questions I had
Business response:
Hello Jill, we are so excited to hear how great Kayle was while visiting our Austin South location. We are glad to be a part of your bridal journey and even more elated to have made the experience an awesome one. Thank you for taking the time to provide us with your feedback and we want to personally thank you for your star rating. If you may need any further assistance do not hesitate to reach out to us at dbcares@dbi.com (Attn: Marquita). Best Wishes, Marquita D.
I was at your S. Austin location on Bodie Ln where Norma Jean works. I needed a dress for my sister's wedding and she was over the top amazing through the process. She was honest about dresses that I was on the fence about helping me to narrow my choice to just the right one. I absolutely hate dress shopping but working with her made me feel like I was the bride and for that I will give my business to David's and hopefully Norma Jean in the future!
Business response:
Greetings Alicia, congratulations on finding the perfect dress for your sister's wedding! We are thrilled that we were able to be your one stop shop! We are overly excited to hear that Norma Jean was able to provide you with the personalized attention you deserve. David's Bridal strives to give each of our guests supreme customer service and we are honored you chose us to be a part of your journey. We appreciate you for taking the time to provide us with your valuable feedback and personally want to thank you for your five... read more
My experience was absolutely amazing. The woman that helped me was beyond helpful. Everything I told her I liked, she brought it! The first dress I tried on was THE DRESS and she helped me find it!
Business response:
Hello Amanda, congratulations on finding your dress! We are thrilled that we were able to be your one stop shop! We couldn't be happier to hear how your consultant exceeded your expectations during your recent visit to our Austin South store. David's Bridal strives to give each of our brides the personalize attention that they deserve and we our honored you chose us to be a part of your journey. We couldn't be happier that we were able to provide an amazing experience for your during such a special time. We would love to s... read more
David's Bridal was awesome! I found my perfect dress thanks to the help of the staff and it was finished in a timely and professional manner.
Frequently asked questions about David's Bridal Austin South TX
How is David's Bridal Austin South TX rated?
David's Bridal Austin South TX has a 4.8 star rating with 2,718 reviews.
When is David's Bridal Austin South TX open?
David's Bridal Austin South TX is open now. It will close at 6:00 p.m.