David's Bridal Birmingham UK

4.8

Birmingham, BIR

About this business

Consumer Goods Bridal

Location details

St. Philips Point, 47 City Plaza, Cannon Street, Birmingham, BIR, B2 5EF, United Kingdom

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Weekday	Schedule	Status
Mon	10:30 a.m. to 7:30 p.m.
Tue	10:30 a.m. to 7:30 p.m.
Wed	10:30 a.m. to 7:30 p.m.
Thu	10:30 a.m. to 7:30 p.m.
Fri	10:30 a.m. to 7:30 p.m.
Sat	9:00 a.m. to 7:30 p.m.
Sun	10:30 a.m. to 6:00 p.m.

4.83,560 reviews

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Stephanie Oforiwaa F.

2 years ago

I did my alteration with Sophia and she was amazing!She helped me every step of the way and my dress turned out beautifully 🥰🥰🥰

Business response:

Your kind words mean so much to us! We are truly thrilled that you chose us for your journey !! Best, David's Bridal

Sarah K.

2 years ago

Customer Service in this store is amazing. Thanks to Tatiana I was kept updated with my order and was put at ease. She is very knowledgeable and considerate. Would recommend David’s to everyone !!

Business response:

We are so happy to hear that you enjoyed your time with our team! Thank you for your wonderful feedback! Best, David's Bridal

Jasmine F.

2 years ago

Amazing experience at David’s Bridal! Felt so welcomed and at ease, all staff are so friendly and knowledgable! Ashleigh was so helpful picking our bridesmaid dresses, she guided us in the right direction with colours, styles & fabrics! Would recommend going to David’s Bridal 100%! They have everything for your special day.

Business response:

Hi Jasmine, congratulations, how exciting! We couldn't be happier to hear how our team exceeded your expectations during your recent visit to our store. Thank you so much for taking the time to share your exceptional memorable experience with us. Best Wishes, Davids Bridal

Harriet X.

2 years ago

I bought some beautiful pj’s , robe and slippers! They feel so amazing on! ! Thank you Karen for your recommendation! I’ll be back for some more!

Business response:

Thank you so much for your kind words, Harriet. We really appreciate you taking the time to share your experience with us.

Josephine M.

2 years ago

Had a brilliant time choosing my outfit for my daughters wedding, I didn’t think I’d find anything but the choice was fantastic, I came away with shoes and handbag too! Only wish you had more hats but thanks for the advice where to get one from. Will definitely recommend David’s bridal, staff were great too! Thanks for looking after me!

Business response:

Hey Josephine, thank you for your kind words! We love hearing feedback and are thrilled to know you enjoyed your experience with us. Let us know if there's anything else we can do to keep your experience great!

Emily N.

2 years ago

A really disappointing experience Myself and my bridal party traveled from all over the country to come here today for a bridesmaids dress appointment. We were so looking forward to this appointment but ended up being really disappointed with the whole experience. The shop was so overcrowded you could barely get round. My bridesmaids who don’t know each other well had to share changing rooms. The staff were too busy to help, the dress selection was poor and didn’t have dresses in the right sizes or colours to try. My bridesm... read more

Business response:

We are very sorry to hear that your trip to David's Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. We would love the opportunity to discuss your experience and have you back so that our team can give you the service we pride ourselves on. Our store management team will be sure to reach out via the contact details you have provided.

Amelia Kate M.

2 years ago

Went into store yesterday and it was so busy, I didn’t have an appointment so didn’t expect to be helped with a dress choice, however I had an amazing experience and a really helpful lady assisted me to find my perfect prom dress! Thank you David’s bridal

Business response:

Amelia, wow! Thank you so much for taking the time to leave this excellent review! We really appreciate your business and are here to help if you need anything.

Nicola H.

2 years ago

Absolutely amazing! I have shopped here before. Went in today, all the staff were amazing, honestly so lovely and kind I came away with 2 prom dresses I am so excited about they’re are amazing there is nothing the whole team wouldn’t do for us.

Business response:

Nicola, thank you for the 5-star review! We are so glad you are happy with your experience with us! We're always here to help with any of your event needs.

Callum B.

2 years ago

Staff were so easy to talk to and helpful when visiting today. Can’t believe the wonderful prom dresses there. Topped off by a 15% discount so my daughter had to get some shoes.

Business response:

Hi Callum! We are so excited to hear how helpful our team was in creating a magical moment for you while visiting our store! Thank you for taking the time to provide us with your feedback. If there is anything else you need do not hesitate to reach out to our store or us.