David's Bridal Cambridge ON

Annie Bassett 

on Facebook

8 years ago

Basically the people here were rude and unaccomodating. We went shopping there at the beginning of this month for 6 Bridesmaid Dresses and 1 Flower Girl Dress. After choosing the dress they went to their computer and told me there was no way to get it in by my June Wedding. So defeated we picked another and again they said there is no way this dress will arrive on time. So by our third pick she went to the computer and said we can get that one by May 17th with just under 2 weeks before my Wedding. She proceeded to say if we ... read more

Santana Hamvai 

on Facebook

8 years ago

Customer service is seriously lacking and the hidden fees are disgusting. They should be ashamed of themselves. Id create a paragraph on how disappointed I am but all you have to do is scroll down to see countless more bad experiences. 

Jillian Melton Wenz 

on Facebook

8 years ago

I had the worst experience of my life here. First they told the bride that the brides mate dresses that she liked would work well with members of the wedding party trying to get pregnant. (Since both myself and sister in law were both trying and my soon to be sister in law knew this.) When we ordered the dresses and were measure they promised the were giving us enough room to become pregnant in. Once I found out my husband I were successful I called and asked them when I should come in to get the dress altered. They told me ... read more

Krysta Palmer 

on Facebook

9 years ago

Worst experience here. Staff are very rude and pushy. Did not get me what I asked for but what they thought would look good. Hated them all. Found my dress somewhere else 

Rob Schulz 

on Facebook

9 years ago

Having read a lot of the reviews here, and seeing how the vast majority are negative, I thought I'd share the fact that my fiance had a very similar negative experience to what most of you have articulated here. Since I paid for the dress I thought I'd echo the VERY poor customer service on not only our experience, but some of the other experiences we witnessed while making our purchase. Prospective brides left "hang at the alter" of their "stages", waiting for someone, anyone to come with the appropriate tools to help si... read more

Danielle Kathleen 

on Facebook

9 years ago

Ladies if you are getting married, know someone who is getting married, or in a wedding please take a min to read below and think twice about ordering ANYTHING from David's Bridal. (my email to them below) David’s Bridal: I am appalled at your customer service. Absolutely disgusted. So much so that I’m tempted to set up camp in front of your store to let potential brides, mother of the brides, bridesmaids etc know of the absolutely DEPLORABLE customer service that your stores provide. Let me break it down for you. I was ... read more

Alaina Mior 

on Facebook

9 years ago

Terrible experience this past weekend. I had booked an appointment to try on dresses and was immediately treated with rudeness. The lady who helped gather dresses for me and try them on was unbelievable. Didn't listen to any suggestions that I had and acted as if I was a complete inconvenience. I've never felt less important in my life and as the bride who would be spending a large chunk of money I do not appreciate sighs and eye rolls when I say that I don't like a dress. All my bridesmaids and my mother and mother in law c... read more

Amanda Porter 

on Facebook

10 years ago

I went to David's bridal because I heard they had the largest selection of short dresses. Found 2 that I liked but one was the wrong size and one needed alterations that I wasn't sure whether or not was possible. I booked the appointment and my consultant said she would be right there if I needed anything and when I went to ask her a question, she had ditched me for another group.