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David's Bridal Charleston SC
- Bridal
- North Charleston, SC
About this business
Location details
North Rivers Town Center, 7250 Rivers Avenue Bldg. 1300, North Charleston, SC, 29406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
I loved the dress but sadly I will never shop here again for a dress. It was very disappointing the only thing that was done to. My dress was the back part they didn't even do the breast part in. My dress they just added more padding and the top part didn't even fit I had to like safety pin the around the breast part on my wedding day. Them the lady that does alterations their tells me. I made her stand there for 2& half hours doing alterations on my dress and all they did was the back part of my dress nothing went my way.... read more
Business response:
Hi Kimberly. We are saddened to see that you were not happy with your dress alterations. We would like to hear more about your experience. Please send us an email to dbcares@dbi.com (Attn: April B city/location) with more details. Thank you, April B.
Business response:
Hello Don, we apologize for not providing exceptional service during you visit. If you would like to discuss you experience or may need any further assistance do not hesitate to reach out to us again. Thank you, April B.
You know they are quite friendly however on my wedding day my corset broke, even after three alterations so they could fix stuff that should have never been and issue I asked so they can pull this sucker tight and it won't pop right? WRONG wedding day is here my corset popped my dress keeps falling off. I would go anywhere but there for alterations. I will tell everyone $500+ for alterations that aren't even done right is crazy. We have enough stress but not I've got to worry about they terrible job they've done.
Business response:
Hello Ashton. We are deeply sorry for the frustrations caused by your alterations. We want every bride to feel and look beautiful on her big day and we are disappointed that you did not feel this way. Please email us at DBcares@dbi.com (attn.April/Charleston) so that we can investigate this further. Thank you, Ellice J.
The staff is extremely rude, and do not care about customers at all, I refuse to step foot in your store. I went for the second time to try on dresses, I had called to set up an appointment to find a wedding dress with a 1500.00 budget and also said I need to look at bridesmaid dresses i needed to purchase 5 of them, and was also looking at flower girl dresses. I went back to see Barbara who was too busy shuffling around another bride twenty minutes into my appointment timetried to throw me in dressing room in the very midd... read more
I am a bridesmaid in a late April wedding. The bride booked an appointment time in January, and we were early/on time. We had to wait a few minutes, but were patient since it was a busy time for them. Once we got settled, the associate must have been new because she wasn't completely on top of our needs and what should have taken us maybe a half hour, took an hour, THEN we were at the front desk for another hour. I felt bad for my friend (the bride) because it's already a stressful time, and she needed an associate who would... read more
Business response:
Hello Jenna, thank you for taking the time to share your experience with us. We are so happy to hear that Linda gave you the attention and assistance that you deserve. At David's Bridal strives to give all of our customers the attention they deserve and we are so happy to be of great assistance to you! Thank you for taking the time to provide us with your feedback. If you may need any further assistance do not hesitate to reach out to us again. Thank you, Cierra S.
Second time writing this is guessing davids bridal doesn't want to post it since it isn't favorable for them. I first made an appointment in the store to try on dresses the lady who was helping me had an attitude and acted like we were just wasting her time. This was the third dress and I fell in love with it. I went home and decided to order the dress online. I was super excited when my dress arrived and when I went to try it on two of the button on the back popped off and the other two will probably fall off too. When I co... read more
Business response:
Hello Victoria, on behalf of David's Bridal we would like to apologize for the frustrations we have caused. This is not the type of service we expect to provide for any of our guests. Thank you for taking the time to make us aware of this issue and your experience. . We will be sure to share your feedback with our management team.We want to thank you for taking the time to provide us with this feedback as It allows us re-evaluate current procedures so that we can make the proper adjustments to ensure better customer service ... read more
All the bridesmaid dresses looked like the inside of a coffin, but the wedding gowns were nice.
Business response:
Hi Cynthia, we are so sorry that we could not provide you with a 5 star experience. We would love to hear more about which areas need some improvement so that we can provide you with a better experience in the future! If you would like to tell us more, please e-mail us at: dbcares@dbi.com (Subject: Attn: Cierra S. ? (Insert City/Store Location)). Thank you, Christine G.
David's Bridal, you lost a customer today. You treated me like a number and kept shuffling me in and out of dressing rooms because you were busy and wanted to get people in and out. I wouldve bought a $300 dress today, but when I asked a girl to help me zip it up, she was too busy and wouldn't help me. This isn't the first time you have done this and now I will not give you another dime. Thanks for treating your customers like garbage.
Business response:
Hello Karyn. First and foremost we would like to apologize on behalf of David's Bridal for the service that you received on your recent visit. Our top priority is to make every guest feel special and well taken care of. The service that you received does not reflect what we as a company stand for. We would love to have someone on our management team follow up with you on your experience. Please email us at dbcares@dbi.com (attn: Cierra) with your contact information so that we can do so. We hope that you will allow us anothe... read more
If you don't seem interested in purchasing a dress that very day .you seem useless to them and unimportant .
Business response:
Hello Missy, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to have you back to deliver a better experience. If you are interested please contact us at dbcares@dbi.com (Subject Attn. Cierra S) Thank you.
Frequently asked questions about David's Bridal Charleston SC
How is David's Bridal Charleston SC rated?
David's Bridal Charleston SC has a 4.7 star rating with 3,675 reviews.
When is David's Bridal Charleston SC open?
David's Bridal Charleston SC is open now. It will close at 7:30 p.m.