This profile has been claimed by the business owner or representative.
David's Bridal Clearwater FL
- Bridal
- Clearwater, FL
About this business
Location details
Clearwater Mall, 2637 Gulf Bay Boulevard, Clearwater, FL, 33759, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Very disappointed in the staff, they didn't allow us to look at anything, no one offered to help; especially the manager, glad We drove to their Tampa location they are great�. Only one employee was helpful in clearwater was Kaitlin.
Business response:
Hello Marilu, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to have you back to deliver a better experience. If you are interested please contact us at dbcares@dbi.com (Subject Attn: BrittianyD.) Thank you, BrittianyD.
I stopped by last week to look for a wedding dress. Upon arriving, I was told to go and look through the dresses while she went to find out if they had any of the styles I previously picked out online. For one, they didn't have any of the ones I wanted to try. Two, it took me and my party of 3 others about 40 minutes to even find something within my price range. My stylist never came over to see what styles I was interested in, didn't help with what my sizing would be. At that point we were just grabing different dresses in ... read more
Business response:
Hello Lysette, thank you for your feedback. We are so sorry to hear that you were disappointed with our services. We will be sure to pass along your concerns. If there is anything more we can assist you with please email us at DBCares@dbi.com (Attn:BrittianyD) Thank you, BrittianyD.
I’m very disappointed in the service received here. We went on January 14th for a dress I saw online as part of the $99 sale. It wasn’t in the store which I understand, our consultant was still able to order it. We were told it would be available the middle of February. I received a call from a manager on 1/25 notifying me the dress I had ordered 11 days prior was not available and was also conveniently not on sale anymore. We pretty much had to argue to get the dress in a bigger size for the sale price, you would’ve thought... read more
Business response:
Hello Jess, thank you for taking the time to share your experience with our Clearwater team. We deeply apologize that you are unhappy with our services during your recent visit. Shopping for a bridal gown is such a special moment and we’re disappointed that your visit fell short of your expectations.For more assistance, please email us at DBCares@dbi.com(Attn:BrittianyD) Thank you, BrittianyD.
What an absolutely awful experience! I even gave them the opportunity to resolve the issue it took nearly 2 months for follow up and then there was a simple, "I'm sorry there's nothing we can do!" STAY AWAY... also the Versa dress seems to be defective, I spent a good portion of my wedding dinner removing the boning from the dresses. Thank you DB for demonstrating how a company should NOT handle customer complaints!
Business response:
Hello Laureesa, thank you for reaching out. Our team is working on this matter for you and will be reaching out to speak further. Thank you, BrittianyD.
I made an appointment for 1:30 p and wasn’t seen until 1:50p. The consultant was not knowledgeable on the type of lace I liked and was less than helpful in getting me in and out of the dresses I was trying on. She seemed more occupied with another bride who exchanging a dress. The service was nothing to write home about and the selection was minimal.
Business response:
Hello Ashley, we sincerely apologize that you are unhappy with our services during your time with us. We strive to provide each and every one of our guests with the best possible customer service and we are so sorry to hear that was not what you were given. For more assistance, please email us at DBCares@dbi.com(Attn:BrittianyD) Thank you.
The best part of the day was actually finding our dresses, with no help I might add. We get told to go walk through and pick out dresses we like then our stylist will come and help measure and get the perfect fit and styles. Well we picked out our own dresses and kept going back to get different sizes to find the right size as they run different from the norm ..... we picked our dresses, sizes with no help from anyone!! Finally we made our purchases placed our orders. But I would expect a higher level of service from David's... read more
Business response:
Hello Mari, we are sorry to hear that your experience with us fell short of your expectations and that our staff did not seem attentive. We would love for you to come back and visit us, perhaps at a different location, so that we can provide you with the time and attention that you deserve! Should you decide to schedule an appointment, or if you would like to provide us with any additional details about your experience, please send us an e-mail at: dbcares@dbi.com (Subject: Attn: Ciara D. ? (Insert City/Store Location)). Tha... read more
Just had an appointment at Davids Bridal for my 5 bridesmaids at 12:30, I made an appointment and when we got there they said to look around and someone would be with us shortly. No one ever showed up and we tried them on with little help. Since I made an appointment I was expecting to have someone help make an experience out of the day, which was not the case. We left within 30 minutes without finding anything. When we did ask for help we didn't receive it. I will not be going back.
Business response:
Hello Ashlyn, we are very sorry to hear that your trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another opportunity or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn Ciara D). Best wishes. Ciara D.
Well, I went into Davids Bridal to purchase a dress for a wedding that I am in this coming September. I had my two year old daughter with me. She was looking at the dresses and telling me how pretty they were. She went under the clothes and I was going to grab her from underneath it, before I could get to her one of David's Bridal employees decided that they were going to grab her from underneath it. Instead of letting me her mother this stranger grabbed her by her arm and pulled her out. I have to say that will be my last p... read more
My fiancé showed up 30 mins before her appointment with the bridesmaids,the consultant told them they had hurry up do to another party coming.mind you she was still 30 mins early for her own.the girl knew nothing had to keep asking about everything.they were rude I would suggest you look else were and not shop here.
Business response:
Hello Clayton, we are very sorry to hear that your fiance and her party were disappointed with their experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to have them back to deliver a better experience. If your fiance is interested please contact us at dbcares@dbi.com (Subject Attn: BrittianyD. ) Thank you.
Frequently asked questions about David's Bridal Clearwater FL
How is David's Bridal Clearwater FL rated?
David's Bridal Clearwater FL has a 4.8 star rating with 4,637 reviews.
When is David's Bridal Clearwater FL open?
David's Bridal Clearwater FL is open now. It will close at 7:30 p.m.