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Metro Pointe at South Coast, 901-D South Coast Drive Ste 200, Costa Mesa, CA, 92626, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
They are SO accommodating, despite the many times I've come back and exchanged things and changed my mind haha. They never make me feel like I've overstayed my welcome and have made the journey to the perfect attire for everyone so easy.
Business response:
Hello Laura, we are so excited to hear how helpful and accommodating our staff was during your visits to our Costa Mesa location. David's Bridal is committed to providing exceptional customer service our guest. We are glad you chose us to be a part of your shopping experience and even more elated to have made the experience an enjoyable one. Thank you for taking the time to provide us with your feedback and we want to personally thank you for your star rating. If you may need any further assistance do not hesitate to reach ... read more
Had a good selection of dresses. Everyone was super nice
Business response:
Hello Amanda , we are so ecstatic to hear how nice our staff was while visiting our Costa Mesa location. We are thrilled that you enjoyed our selection of dresses. We also appreciate you for taking the time to provide us with your valuable feedback and personally want to thank you for your star rating. If you may need any further assistance do not hesitate to email us at dbcares@dbi.com (Attn: Marquita) Best Wishes, Marquita D.
Pleasantly surprised with the selection of dresses. Actually found one the first time I went to try on dresses. The sales girl was a little pushy toward the end but very helpful.
Business response:
Hello Katelyn, congratulations on finding your dress! We are thrilled that we were able to be your one stop shop! We couldn't be happier to hear how our consultant helpful during your recent visit to our Costa Mesa store. David's Bridal strives to give each of our brides the personalize attention that they deserve and we our honored you chose us to be a part of your journey. It is our mission to provide a selection of dresses to fit every guest style and budget. We would love to see how gorgeous you look in your dress, an... read more
Blaise was so sweet and helpful! He did an awesome job helping me find my perfect job...he even went to lunch late in order to help me finish up. Really appreciate that he made my dress shopping experience so wonderful!
Business response:
Greetings Diana, congratulations on finding your dress! We are thrilled that we were able to be your one stop shop! We are overly excited to hear that Blaise was able to provide you with the personalized attention you deserve. David's Bridal strives to give each of our guest supreme customer service and we are honored you chose us to be a part of your journey. We are glad we were able to provide you with that "once in a lifetime" experience. We also appreciate you for taking the time to provide us with your valuable feedb... read more
I walked in this morning around 11:30 am without an appointment and was not helped by anyone throughout my visit. I was told I would be helped by Marisela but she never showed up. My bridesmaid and I went ahead and selected a couple dresses for her to try on. After we were done, we sat in front of the fitting room trying to decide on a dress and hoping for an associate to ask us if we needed help. There were at least 5 associates walking around and no one bothered to ask us if we needed help. I live up north and flew in for ... read more
Business response:
Hi Karen, we are very sorry to hear that your trip to David’s Bridal was less than satisfactory. David's Bridal realizes how important your time is and we strive to give each of our customers the individual attention they deserve and I want to sincerely apologize if you feel we fell short of providing that for you. It is our mission to give our customers exceptional customer service & will use your feedback to ensure we do not fall short of exceptional service in the future. We hope you give us the opportunity to regain y... read more
I loooved my consultant. She made a world of a difference after this being my second visit there and not having that wow feeling leaving the first time. Very flexible with exchanging dress due to body changing after having a baby. Awesome experience!!
Business response:
Hello Clarissa,, congratulations on your upcoming nuptials! It sounds like our team did an incredible job assisting you on your bridal journey. David's Bridal is committed to providing our brides with that "once in a lifetime experience" by giving them exceptional and individualize customer service. We are thrilled we were able to provide that for you during this special time in your life.Thank you for taking the time to share your kind words. If you need any assistance in the future please don’t hesitate to email us at dbc... read more
The woman that helped me was nice but overall the experience felt a little unorganized and rushed
Business response:
Hello Tiana, thank you for taking the time to share your feedback. I'm glad our staff member was of help to you. We do however, deeply apologize that you are unhappy with our services during your recent visit. Shopping for a bridal gown is such a special moment and we’re disappointed that your visit fell short of your expectations. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn: Marquita). Best wishes, Marquita D.
Today I went in to get alterations for my wedding gown. I felt at ease with Theresa because anything that I felt needed attention she would make sure that I was happy with any changes I needed. I'm very happy with the gown I chose and I know the alterations to my dress are going to make it even more beautiful so that I shine on my special day!
Business response:
Hello Vanessa, congratulations on your upcoming nuptials! It sounds like Theresa did an incredible job assisting you on your bridal journey. We are so excited you were able to find the perfect dress for your big day! Thank you for taking the time to share your kind words. If you need any assistance in the future please don’t hesitate to email us at dbcares@dbi.com (Attn: Marquita) Best Wishes, Marquita D.
I had a wonderful experience with Emma! Definitely a very easy and smooth process. I recommend everyone to come to the Costa Mesa location.
David's Bridal Costa Mesa CA has a 4.6 star rating with 3,256 reviews.
David's Bridal Costa Mesa CA is closed now. It will open at 10:30 a.m.