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David's Bridal Duluth MN
- Retail
- Duluth, MN
About this business
Location details
Burning Tree Plaza, 5115 Burning Tree Rd. Ste 100, Duluth, MN, 55811, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
I was disappointed that the store only had 1 of my favorite gowns from the website when I selected 8. I felt like the woman helping was annoyed with me when I didn't find a dress right away, there was no enthusiasm or energy from her at all.
Business response:
Hello Bethany. We cannot apologize enough for the service you received during your experience with David's Bridal. Our goal as a company is to provide exemplary service to all of our guests and it hurts us when we hear that we did not accomplish that. Thank you for sharing your feedback. We will be sure to address this with our team. Thank you, April B.
The girl who helped us was very nice but didn't seem to be very knowledgeable or helpful.
Business response:
Hi Phaedra, Thank you so much for sharing your star rating, we are so sorry that we could not provide you with a full 5 star experience. We would love to hear more about which areas need some improvement so that we can provide you with a better experience in the future! If you would like to tell us more, please e-mail us at: dbcares@dbi.com with ATTN April B. Thank you, April B.
Found the dress I wanted for my bridesmaids, was on sale for $20 off of sticker price and I SHOULD have gotten another $20 off because I purchased my wedding dress through David's Bridal. Was told no, we can not "double dip" the deals like that. Made me want to look elsewhere for the dresses if I wasn't getting the full discount for the merchandise I already paid for. Not happy.
Business response:
Hi Jessica, We are so sorry for the unacceptable customer service experience you received during your most recent visit at the Duluth location. It is upsetting to hear the remarks you received when asking a question. If you would like to contact us to try and improve your experience, please email us at dbcares@dbi.com Attn: Jill K. Thank you, Jill K.
Frequently asked questions about David's Bridal Duluth MN
How is David's Bridal Duluth MN rated?
David's Bridal Duluth MN has a 4.7 star rating with 1,312 reviews.
When is David's Bridal Duluth MN open?
David's Bridal Duluth MN is open now. It will close at 7:30 p.m.