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David's Bridal Erie PA
- Bridal
- Erie, PA
About this business
Location details
Mill Creek Pavilion, 2094 Interchange Rd. Parcel# 30, Erie, PA, 16509, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
RecommendedMykela was fabulous-she helped me find my Mother of the bride’s dress , my daughters wedding gown and the bridesmaids dresses with ease.She is very knowledgeable,patient and efficient! She made a stressful time enjoyable!
Business response:
Hello Bobbi! Thank you so much for sharing your experience. We are glad you and your daughter had a good time with our Mykela. Best wishes. April B.
I have been to the David’s Bridal in Erie a few times. Each time hoping my experience would be better than the last. ALWAYS disappointed. I walked into David’s Bridal last year for an appointment to try on and purchase a bridesmaids dress for a friends wedding. Since picking that dress out took less than 10 minutes, I was so excited to maybe try on dresses for my own wedding as I had just gotten engaged. When I asked if I could spend the last 50 minutes of my appointment trying on a dress or two I had noticed when we walked ... read more
Business response:
Hello Taneeka, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to talk with you further to address these concerns. If you are interested please contact us at dbcares@dbi.com (Subject Attn. April B City/Store Location) Thank you. April B
Didn’t have a great selection of gowns. They all looked the same. And employees not very friendly
Business response:
Hi Erin, we are sorry that your visit with us did not meet your expectations. We at David?s Bridal are committed to offering quality products and service. We appreciate your feedback and will share it with our teams so that we can grow from it. Thank you, April B.
I had my appointment today and it wasnt the best experience. They have lovely dresses. Seemed like we were being rushed and the rooms were kinda small.
Business response:
Hello Crystal, we are so sorry to hear that you are disappointed with your visit with us. Here at David's, we pride ourselves on providing exceptional customer service. It doesn't seem as if we met that standard with you. We will reach out to the store to share your frustrations. We would love to have you back to provide you with a much better experience. Thank you, Steven E
Today I said yes to the dress.... at Bridal Ellegance. Seriously, David’s Bridal employees started off the appointment the wrong way when we entered and were rudely told “just stand there and wait” as if we were going to start running through the store or something. When we finally were allowed to leave the entryway, we talked to a woman who told us we were early (which I knew) and that our consultant wouldn’t be clocking in until noon. Okay that’s fine I’ll browse while we wait but no don’t go anywhere near the dresses in t... read more
Business response:
Hello Cheyenne, thank you for taking the time to provide us with your feedback. Your response will be used in training and coaching to ensure we do not fall short of exceptional service in the future. The happiness of our guests is our number one priority and we are sorry to hear that we did not provide you with a once in a lifetime moment. Thank you again for your feedback, we will be sure to share it with our management team. Thank you, April B.
GO TO BRIDAL ELEGANCE INSTEAD!!I had an appointment to try on wedding dresses in the store today and was very disappointed with the experience. I had gone online and printed out pictures of 10-12 dresses from the david's bridal website that I wanted to try on and they only had 3 of those in the store. I quickly tried on these 3 dresses with no help from the sales associate who was with another bride. None of the dresses were what I wanted so I started to leave. The manager stopped us on our way out asking what she could help... read more
Business response:
Hello Rachel. We are sorry that your time with us was not a better experience. While we do our best to stay stocked with as many options as possible, being an off the rack store our inventory is subject to change. While it is true that our in store items are final sale, our online store does offer a return policy. We appreciate your feedback on your visit and will use it to improve moving forward. Thank you, Ellice J.
I had the worst experience ever at the location today. It was my first appointment the stylist was very rude. Felt as if I was being judged. I know it is a tad early. But I like to plan ahead.
Business response:
Hello Tess. We are deeply sorry for the less then quality service you received on your visit. We at David's Bridal strive to create a wonderful experience for all of our guests and we did not live up to that standard for you. We would love to have you back for a more personal experience. If you would like to do so, please email us at Dbcares@dbi.com (Attn: April B) so we can set up a comeback appointment for you. Thank you, April B.
Associate was very rude. Commenting on my age and size. Found beautiful dress though.
We would have went elsewhere if we had other options. Our overall experience was lackluster to say the least. Our associate Emily super was helpful & friendly but was called to the front counter and scolded/talked to as our party happened to look at a dress that was "bagged" and not hanging 2 feet over in the "showroom". We were approached and asked to not touch the dress, then asked what we were doing followed by "who is helping you?" and left with an eye roll. We were 1 of 2 parties in the entire store and rushed through t... read more
Frequently asked questions about David's Bridal Erie PA
How is David's Bridal Erie PA rated?
David's Bridal Erie PA has a 4.7 star rating with 2,886 reviews.
When is David's Bridal Erie PA open?
David's Bridal Erie PA is closed now. It will open at 10:30 a.m.