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David's Bridal Green Bay WI
- Retail
- Ashwaubenon, WI
About this business
Location details
Shoppes at the Village, 2605 South Oneida St. Ste 120, Ashwaubenon, WI, 54304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
I’ve never given a negative review, but David’s bridal gave me the worst experience I’ve had as a bride. It was the first place I looked at dresses so I wasn’t planning to buy anything. I tried on quite a few dresses but nothing really gave me everything I was looking for. I tried to politely excuse myself and basically say no thanks, I’d like to look elsewhere. The manager then got involved. She came over and asked me what I didn’t like about the dresses. I told her they were all missing something and none of them were perf... read more
Business response:
Hello Skylar, we are sorry for this inconvenience. We see a member of our team has been in contact with you regarding your concerns. Thank you, April B.
The alterations ladies ruined my dress on side is longer than the other and one sleeve is shorter than the other and they said there was nothing they could do my event is day after tomorrow
Business response:
Hello Robin, we sincerely apologize that you are unhappy with our services during your time with us. We strive to provide each and every one of our guests with the best possible customer service and we are so sorry to hear that was not what you were given. For more assistance, please email us at DBCares@dbi.com(Attn:April B. ) Thank you, BrittianyD.
Worst experience ever. Late appointment, inexperienced assistant-she literally disappeared at the end so we didn’t even know what to do to order. I can’t even explain all of the things that went wrong. It was just an awful experience and took away from the special occasion that it should be.
Business response:
Nancy, we are very sorry to hear that your trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback in training to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another opportunity or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. April B City/Store Location). Best wishes. April B.
I never do these reviews but I had to say something this time. I went to the Green Bay location on Saturday Jan 13th. I didn't have an appointment and they were very busy so I understood when they said I'd have to wait for an available consultant. No big deal. My friends and I browsed and picked several dresses. About a half hour of waiting and I was told I was next for a room and a consultant BUT my consultant was nearly done with her shift so my appointment would have to be shorter than normal. (Tho her shift was done the... read more
Was here with my best friend to find her perfect wedding dress. She made an appointment and they didn’t even know she had it. We had to wait, it was way overbooked. Everything was poorly done. No one wanted to listen to her or what she wanted. Also, options were very limited. We will definitely be finding her perfect dress somewhere else.
I had an appointment and they didn’t have anyone available for me when I got there, when someone finally worked with me, they didn’t seem to care at all when I tried to tell them what style of dress I was looking for. I simply didn’t feel welcome or cared about at all. Also, not a great selection, all of their dresses are very cookie cutter and nothing about the experience got me excited about my wedding.
I was rather disappointed in my experience. I had a few dresses in mind that I was looking at, thankfully the one I really wanted to try on they had for me to try on. I am a plus size bride and the consultant only gave me one other option to try on because "there weren't many other options that would fit" according to her. Good comments to hear when you are supposed to be feeling good about yourself. There was no asking of budget, when the wedding was, or where it was. There was another bride who was in the middle of her ap... read more
Business response:
Hello Abby. We are deeply sorry to hear that your recent visit left you feeling uncertain. We at David's Bridal strive to create a wonderful experience for all of our guests and we did not live up to that standard for you. We would love to have you back for a more personal experience. If you would like to do so, please email us at Dbcares@dbi.com (Attn: April B) so we can set up a comeback appointment for you. Thank you, April B.
Absolutely worst service!! So far, out of everything my fiance and I have done with our wedding, David's Bridal was the worst experience of it all. My fiance at first, had the worst experience trying on dresses - she came home crying. But that's not what I'm complaining about. My fiance got her dress at Elaine's because she hated David's so much but she decided to get the bridesmaid dresses there. She's gone into the store at least 5-6 times so far and EVERY time, they've lost all of her bridesmaids information. Lost sizes, ... read more
Business response:
Hello Kendall, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to talk with you further to address these concerns. If you are interested please contact us at dbcares@dbi.com (Subject Attn. April B City/Store Location) Thank you. April B
My fiancé booked an appointment to pick up her dress this evening only to arrive to find out the time slot was now double booked. The consultant spent pretty much the time with the other person who was there to look at dresses. My fiancé was there to PICK hers up & have an accessory appointment. Nobody to help her put accessories on. What business does this? Hundreds of dollars being spent at your store and when you finally send someone in to help her it’s the greeting girl? Who by the way appeared to be a high school studen... read more
Business response:
Hi Chris! Thank you so much for providing feedback regarding your fiance experience at our Green Bay location. Our corporate team is working with the stores to construct a better means of assistance with our appointments as we want to make sure that each customer receives the designated time that they deserve. Your concerns will be forwarded to our team so that we can provide you with a better experience in the future! Best wishes. April B.
Frequently asked questions about David's Bridal Green Bay WI
How is David's Bridal Green Bay WI rated?
David's Bridal Green Bay WI has a 4.7 star rating with 2,869 reviews.
When is David's Bridal Green Bay WI open?
David's Bridal Green Bay WI is open now. It will close at 7:30 p.m.