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David's Bridal Hamilton ON
- Bridal
- Hamilton, ON
About this business
Location details
Kingfisher Square, 920 Upper Wentworth Street, Hamilton, ON, L9A 5C5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
We starting looking for a dress in Cambridge on Sat. 7 pm We found a dress however size they didn't have they called Hamilton, they did have the size and agreed to put on hold for 24 hours under my name. Went home made an appt for Sunday morning in Hamilton so that we would be able to try this dress on for 11am Sunday. We arrived in Hamilton for our appt. advised them that they had a dress on hold for 24 hours ( No dress ) VERY UPSET now, then they say well all dress went back on racks this morning, thankfully dress was ther... read more
This isn't about the dress itself - it's lovely and I can't wait to wear it. The experience, though, was pretty bad (caveat: Maha from alterations is wonderful and gave it her all). I had initially purchased a dress in August '16 with the plan to have some of the illusion netting removed on the back (an alteration suggested by the sales associate when I told her I didn't like the back, with the assurance that it was straightforward). By December, I had met with the alterations department four times and the dress wasn't any... read more
Worst shopping experience ever! Booked an appointment we called a head and warned that we had a lot of bridesmaids and they decided to share our staff with a bride, felt terrible for the bride she should have had more attention. We got little attention and we had to go searching for our own sizes for each dress we wanted to try on. The wedding party decided on the dresses and the staff was trying to rush us out, as we were checking out each person in the bridal party had to give their phone numbers and email for when our dre... read more
Business response:
Hello Krista, We are terribly sorry to fall short in providing you with a full five star experience during your visit. We would love the chance to improve your experience with us. If you would like to provide us with additional contact information, at dbcares@dbi.com, (Please add a subject- Attn: Jill K - Hamilton) we would be honored to assist you further. Warmest Regards, Jill K.
I was a late addition to a wedding (March, and wedding is August 5th) so, not too late. I called David's Bridal the next day after being asked (end of February), and told them the wedding date, and wanted to make sure I would have a dress on time. Two different girls told me 19 weeks for Vera Wang dresses, and that I would be fine. I proceeded to make an appointment for the end of March when the bride could make it with me - at which I made sure that was OK to come at the end of March, and she said yes. I ended up going last... read more
Business response:
Hello Ashaley, We are terribly sorry to fall short in providing you with anything less than a full five star experience with our Hamilton location. We would love to assist you further and answer any additional questions you may have. If you would like to provide us with your contact information, we would be honored to ensure you find the perfect dress for the special day. (dbcares@dbi.com, Attn: Jill K - Location) Warmest Regards, Jill K
Business response:
Hello Crystal, We are terribly sorry for falling short in providing you with a rewarding experience with our Hamilton location. We would love the chance to improve your visit with us. If you would like us to assist you further, feel free to email us at dbcares@dbi.com (Attn: Jill K ? Location), with additional information on how we can improve your visit with us. It would be an honor to personally assist you further. Best Wishes, Jill K
I went today to pick up my wedding dress, a day that is suppose to be happy and exciting to actually try on your dress in you actual size. Unfortunately that was not the case, I made an appointment so I could have someone assist me as I wanted to try on a second dress for the reception. This person that was suppose to be helping me was nowhere to be found. So I tried on 6 dresses without having Any help clip me in, tried on my wedding dress again without having anyone clip me in, then when I was changed back into my cloth... read more
Business response:
Hello Tammie. We cannot apologize enough for the service you received during your experience with David's Bridal. Our goal as a company is to provide exemplary service to all of our guests and it hurts us when we hear that we did not accomplish that. Thank you for sharing your feedback. We will be sure to address this with our team. Thank you, Jill K.
The ladies in alterations were very nice, I wish they would give you more information regarding alterations prices. They dont price alterations prices any where. When making my appointment originally I asked how much I should budget and was told by the sales staff $200 - $250 so I did. They basically took me in the fitting rooms, got me in my dress and pinned and marked my dress on where we needed to make changes. It was after this that I found out my alterations were around $400 which is roughly the same price I paid for th... read more
HORRIBLE! My wife and I got married last year on August 27, 2016 and decided to go with davids bridal for her dress because of it being a big store we thought they would have experienced staff. This was not the case at all! My wife and her bridesmaids all went to the store across from limeridge mall on upper wentworth at first everything seemed to be going ok, it was not until they started getting fitted for there dresses that everything went wrong! They were told by the person fitting there dresses that all of them needed ... read more
Business response:
Brent, We are so sorry for your experience with our alterations teams. This is unacceptable and we would love to speak with you more relating to this matter. Our personal customer service email is dbcares@dbi.com, please add a subject line, Attn: Jill K - Alterations at 408. We would be more than happy to discuss this issue with you further. Thank you so much for contacting us in regards to this matter. Take Care, Jill K
Frequently asked questions about David's Bridal Hamilton ON
How is David's Bridal Hamilton ON rated?
David's Bridal Hamilton ON has a 4.6 star rating with 3,311 reviews.
When is David's Bridal Hamilton ON open?
David's Bridal Hamilton ON is open now. It will close at 7:30 p.m.