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David's Bridal Independence MO
- Bridal
- Blue Springs, MO
About this business
Location details
Adams Dairy Landing, 1154 NE Coronado Drive, Blue Springs, MO, 64014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
I started my experience with David's Bridal with a phone call to figure out if I had enough time to order a dress for a wedding I am attending in June. I was told I most likely didn't have enough time, so I decided that I better settle for something that they had in-store that I could buy off the rack. I found a dress online that I loved, but knowing that they might not carry all dresses/colors/sizes in store, I called to see whether or not the dress I loved was availabel in store. I called and gave them the item number and ... read more
Business response:
Hello Elizabeth. We are deeply sorry for the less then quality service you received on your visit. Our top priority is to ensure that all of our guests are well taken care of and it does not sound as though we accomplished that. We will be sure to pass along your feedback so that our team can grow from it. If you would like to discuss anything further please email dbcares@dbi.com (Subject: Attn Ross A City/Store Location) Best wishes. Ross A.
Annabelle was fantastic!
Business response:
Thank you for your rating Satinka. If you would like to share more or have any questions contact us at dbcares@dbi.com (Subject: Attn. Ross A) Best wishes. Ross A.
I got in and got what I needed and liked. Annabelle helped me and she was very nice! Thank you!
Business response:
Hi Melissa, thank you so much for taking the time to rate your recent experience with Annabelle at our Independence location. We are thrilled to see 5 stars and know that we exceeded your expectations. Best wishes, Jessica H.
Lollie was extremely helpful and sweet. She made great suggestions and did not pressure us into purchases. She made it a pleasant experience. I am frustrated that there is a no return policy because i tried the bra on again the next day and discovered it actually doesn't fit that well . We were so focused on the dress. $80 is a very expensive bra to not fit. Sincerely, Annie Parise
Business response:
Hello Annie! We are so excited to hear how helpful Lollie was during your visit to our Independence location. Thank you for taking the time to provide us with your feedback. If you may need any further assistance do not hesitate to reach out to us again. Thank you, Ross A.
Excellent great service
Business response:
Thank you for your rating Andrea. If you would like to share more or have any questions contact us at dbcares@dbi.com (Subject: Attn. Ross A) Best wishes. Ross A.
Check in process is too slow especially you are just there for an alterations appointment. Had to wait 10+ minutes for the receptionist to be finished with person in front of us before she would notify alterations. Another employee asked if we had been helped and the person who was busy said they are waiting to check in for alterations and second person said ok and walked away. This is not good customer service. Reevaluation of check in process is a suggestion as this is not the first time we have had to wait past our assign... read more
Business response:
Hello Meghan, thank you for taking the time to provide us with your feedback. We are very sorry to hear you were unsatisfied with your experience in store. This is not the type of service we expect to provide. If you are interested in providing more details please email our corporate address dbcares@dbi.com (Subject: Attn Ross A) Congratulations and best wishes. Ross A
The store was very busy but that didn't stop the stylists from making me feel like the center of attention. She listened to what I was looking for and picked the perfect dress! I feel beautiful in it! I would recommend the Independece David's Bridal to anyone.
Business response:
Hello Abbie, thank you for sharing your experience with our Independence team. We are so excited we were able to provide the service fit for a bride to be. Congratulations on finding the perfect dress and best wishes. Ross A.
The lady that helped me was FANTASTIC!!! She was so helpful, kind, down to earth. Just very lovely lady to work along side with.
Business response:
Hello Sarah, thank you for sharing your experience with our Independence team. We are so excited that we were able to provide you with the top notch customer service we strive for. Congratulations and best wishes! Ross A.
My consultant did a good job answering questions and helping me find a dress!
Business response:
Hello Kelsey, thank you for sharing your experience with our team in Independence. We are so excited that we were able to provide the stellar customer service you were looking for. Congratulations and best wishes! Ciara D.
Frequently asked questions about David's Bridal Independence MO
How is David's Bridal Independence MO rated?
David's Bridal Independence MO has a 4.7 star rating with 3,863 reviews.
When is David's Bridal Independence MO open?
David's Bridal Independence MO is open now. It will close at 7:30 p.m.