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David's Bridal Knoxville TN
- Retail
- Knoxville, TN
About this business
Location details
7900 Kingston Pike, Knoxville, TN, 37919, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
they are awesome!
We made an appointment, my soon to be Daughter in law drove down from KY and was so excited about finding a dress for her upcoming wedding. We arrived to absolute madness and were told "someone will be with you when they can". the stylist said to look and see of we found something. then she was back at the register not even taking care of us. what was the point of having an appointment? we didn't know where anything was or what do do. we ended up finding someone else and telling them we were leaving. for this to be such a ... read more
Business response:
Hello Michelle, we are truly sorry that you did not receive better service during your recent visit with us. We want our consultants to be providing insightful product knowledge and great service to our guests from beginning to end, and we are so sorry that is not what you were given. Thank you for sharing your feedback, we will work with our team to improve moving forward. We would love the opportunity to have you back so that our team can give you the service we pride ourselves on. Please email us at DBCares@dbi.com (Attn:... read more
I had an appointment today for myself and my bridal party. Barely had any styles in store that I liked online. I was so excited but was met with someone telling me "just look around awhile and your stylist will be with you". So we did. About 15 mins later someone came. she told me that most the styles I liked online and favorited wasn't in the store 😑 so we picked others. I tried to love the selection but didn't and my stylist was less than enthusiastic. She seemed to be elsewhere. She kept looking at her watch which made m... read more
Business response:
Hello Jennifer, we are truly sorry that you did not receive better service during your recent visit with us. This is not the type of service we expect to provide for any of our guests. We at David's Bridal strive to provide each and every one of our guests with exceptional service from beginning to end, and we are so sorry that is not what you were given. Thank you for taking the time to share your experience. We want you to know that your feedback is taken very seriously, and we will be working to ensure improvements are ma... read more
Terrible and very discriminatory place. Never ever go back or recommend 👎🏽👎🏽👎🏽👎🏽
Business response:
Hello Andrea, we are truly very sorry to hear that you feel this way. At David’s Bridal, we celebrate differences in all forms—race, creed, gender, size, style, budget—and discrimination has no place in our stores or within our brand. For more assistance, please email us at DBCares@dbi.com (Attn:Knoxville) with all details. Best, BrittianyB.
I gave David’s bridal another try, that’s where I mess up at. I went to the one in Knoxville in hopes to find a wedding dress. From the start it was good. I finally thought yes I will finally find the one. After searching and trying I find the one. Which I was told when ordering it, the dress will be brand new and it will take two months or so. I order this beginning of January, two weeks later my dress came in to my surprise. Went to go pick it up. Look at it and could tell right away it wasn’t new. But I was told not to wo... read more
Business response:
Hello Brittney, we are so sorry to hear of the condition in which your item arrived to you. So that we can look into this further for you, please email us at DBCares@dbi.com (Attn:Knoxville) with all details. Best, BrittianyB.
start by not calling to cops on your customers. pathetic!!!! disgraceful!
Business response:
Hi Jessie, we are so sorry to hear this. For more assistance, please email us at DBCares@dbi.com (Attn:Knoxville). Best, DBI
Frequently asked questions about David's Bridal Knoxville TN
How is David's Bridal Knoxville TN rated?
David's Bridal Knoxville TN has a 4.7 star rating with 5,832 reviews.
When is David's Bridal Knoxville TN open?
David's Bridal Knoxville TN is open now. It will close at 7:30 p.m.