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David's Bridal Knoxville TN
- Retail
- Knoxville, TN
About this business
Location details
7900 Kingston Pike, Knoxville, TN, 37919, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
I feel they should give someone more of a discount is you are spendingbmore than 150 we only got about 5 off i am thankful for that but if you have a big wedding party and spend alot you should get more of a discount and also no one ask us if we needed any assistance
Business response:
Hello Karen. We appreciate you sharing your feedback. We want to ensure that our guests are happy with all aspects of our service and are always looking for ways to better our customer experience. We will be sure to share this with the appropriate teams. Thank you, Ellice J.
Felt very rushed. We were a little late due to traffic and once we arrived the Lady told us we would be cut short but after my Daughter started trying on Dresses we noticed a lot of the girls trying on dresses didn't even have an appointment. So I didn't understand while we were rushed when they took walk ins. The Lady we had kelp looking at her watch and would say we only have 10 min left. So they lost our business. White Lace and Promises took very good care of my Daughter and never once was we rushed. So they got our busi... read more
Business response:
Hello Christie. We are deeply sorry that you and your daughter felt rushed on your visit to our store. While we do try our best to stick to appointment times, we would never want to give any guest less time then they deserve. We will be sure to discuss this with management. Thank you, Ellice J.
I am 53 yrs old and had never tried on a true formal. I have bought sequined dresses ( I mean from top to bottom!) at Department Stores before, but had never had this experience. When I was engaged 36 years ago, I didn't try on a wedding gown, because I was a 19 yr old, marrying a man who had been married before. In 1982, that meant no Church Wedding. Even if I had wanted one, my parents weren't going to buy me one, I wore a size 14 and thought I was a huge girl. 45 to go to reach my goal weight) but I wanted to know if th... read more
Business response:
Hello Anita, and congratulations! We couldn't be more thrilled to hear that Stephanie and the rest of our team was able to create such a wonderful experience for you. Thank you for sharing your bridal journey with us and we look forward to having you back soon! Best wishes, Ellice J.
Business response:
Hi Hallie, thank you for your star rating. We are disappointed to see that our team did not provide you with a 5 star experience, and we would like to know where we can improve. Please send us an email to dbcares@dbi.com (Attn:Ellice). Thank you, Ellice J.
Business response:
Hi April, thank you for your star rating. We are disappointed to see that our team did not provide you with a 5 star experience, and we would like to know where we can improve. Please send us an email to dbcares@dbi.com (Attn:Ellice). Thank you, Ellice J.
I saw my consultant at the beginning of the appointment and only saw him a few more times toward the end. My friend ended up pulling dresses for me. We didn't get to have the platform to try on dresses I had to stand in front of a mirror and people kept walking in front of me. Toward the end another lady helped out, but instead of pulling something closer to what I liked she nudged me to go see if the dress could be altered to what I like instead of pulling more that might fit what I wanted. Overall this was not a great expe... read more
Business response:
Hello Whitley. First and foremost on behalf of David?s Bridal we would like to apologize for your recent visit to our store. Our number one priority is to ensure our guests have a wonderful experience and we are disappointed that we did not provide that for you. We appreciate you taking the time to share you experience. It allows us to see where we can grow as a team and as a company. We will definitely share your response with the appropriate parties. We would love to have you back for a more personal experience. If you wou... read more
Business response:
Hi Genia, thank you for your star rating. We are disappointed to see that our team did not provide you with a 5 star experience, and we would like to know where we can improve. Please send us an email to dbcares@dbi.com (Attn:Ellice). Thank you, Ellice J.
Business response:
Hi Tanisha, thank you for your star rating. We are disappointed to see that our team did not provide you with a 5 star experience, and we would like to know where we can improve. Please send us an email to dbcares@dbi.com (Attn:Ellice). Thank you, Ellice J.
Frequently asked questions about David's Bridal Knoxville TN
How is David's Bridal Knoxville TN rated?
David's Bridal Knoxville TN has a 4.7 star rating with 5,832 reviews.
When is David's Bridal Knoxville TN open?
David's Bridal Knoxville TN is closed now. It will open at 10:30 a.m.