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David's Bridal Lincoln NE
- Retail
- Lincoln, NE
About this business
Location details
Westfield Gateway Mall, 4 Gateway Mall- Unit 300, Lincoln, NE, 68505, United States
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Horrible customer service. They screw up and won't make it right.
Business response:
Hello Laurie. We are sorry to hear about your experience and would like to apologize. We would like to help find a resolution and invite you to email us at DBcares@dbi.com (Attn.Steven E) so that we can do so. Thank you, Steven E.
When I first got here to try to find my dream dress Courtney and the staff were very friendly on top of things and focused on me only lol after 30 min of their perfesional expertises I found the dress of my dreams I can’t express how much I love them and their team
Kari helped me out today, and she was so amazing! My wedding is in two weeks and I came in with last minute details, worried I wouldn’t be able to find anything I liked! Kari was thoughtful, super friendly, and completely saved me! She made the experience wonderful!
On March 24 we went in to Davids Bridal in Lincoln, Ne. We had an appointment and the girl that was to help us was rude and missing in action most of the time, so we basically helped ourself. For the amount of money we spent that day and others that were with us we were very disappointed the service was awful. The only positive thing about the visit was Kaile U. who greated us when we arrived and was the one who helped us when we checked out to make sure that the right sizes and colors were ordered. Thank you Kaile U! You th... read more
Business response:
Thank you so much for reaching out to us Becky. We apologize for the service received in store. This is not the way we would like to treat our guests. We take these matters very seriously and would like to formally apologize for the service you received. Our mission is to provide friendly reliable service and great atmosphere for all guests. Again we would like to apologize our associates were not able to help the way we know we can. If there is anything we can do to help make your event a special memory please email d... read more
Awesome help! Good variety of dresses.
Business response:
Hello Kelsee, we are thrilled to know that you are pleased with our store and our selection. We thank you for sharing your experience with us and we appreciate you five star rating. Best Wishes, Cierra S.
Very pleasant and everything I wished for plus more. One Happy Bride!
Business response:
Thank you so much for the sharing Eve. This really means a lot to all of our associates. We hope you have a great time at your event and thank you for choosing David's Bridal.
I had a good overall experience. The only thing I don't understand is why we pay $130 for undergarments that everyone wears with stains and such on them, other than that I completely and totally happy with my experience!
Business response:
Hello Haley, thank you so much for reaching out to us. We are very sorry for the service you received. This is not indicative of the type of service we strive to deliver to our guests. We are truly sorry for your experience at our Lincoln location. If you would like to provide additional details please email dbcare@dbi.com (Subject: Attn. Ross A.) Thank you. Ross A.
The after alterations fitting was much better, the woman helping me was very nice and willing to give me as much time as I need.
Business response:
Hello Erin, thank you for sharing such a great review of our team in Lincoln. We are so excited that the alterations team was able to provide the stellar customer service you were looking for. Congratulations and best wishes. Ross A
It was a wonderful experience! Rachel Sloup was very attentive without being overwhelming! I think I might have found my dress too!
Business response:
Hi Peggy, congratulations on finding the perfect dress for your big day, how exciting! We couldn't be happier to hear how Rachel Sloup exceeded your expectations during your recent visit to our Lincoln store. Thank you so much for taking the time to share your exceptional memorable experience with us. Best wishes, April B.
Frequently asked questions about David's Bridal Lincoln NE
How is David's Bridal Lincoln NE rated?
David's Bridal Lincoln NE has a 4.6 star rating with 1,474 reviews.
When is David's Bridal Lincoln NE open?
David's Bridal Lincoln NE is permanently closed.