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Westfield Stratford City, SU1116/1117, London, LND, E20 1EN, United Kingdom
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:30 a.m. to 7:30 p.m. | |
Tue | 10:30 a.m. to 7:30 p.m. | |
Wed | 10:30 a.m. to 7:30 p.m. | |
Thu | 10:30 a.m. to 7:30 p.m. | |
Fri | 10:30 a.m. to 7:30 p.m. | |
Sat | 9:00 a.m. to 7:30 p.m. | |
Sun | 10:30 a.m. to 6:00 p.m. |
We had a great experience. Deona and her colleagues in Stratford and Watford (where we went first, before finding the right dress in Stratford) were so supportive and helped me find my dress in one day. I am beyond grateful. Thanks a lot.
Business response:
We are so happy to hear that you enjoyed your time with our team! Thank you for your wonderful feedback! Best, David's Bridal
Nelly and Courtney were excellent! When I say I have never had an experience that has been so welcoming and open! Nelly was a pleasure and such a wonderful lady! I myself am the maid of honour and I would l push for the bride to spend her money here just for the customer service alone! Thank you :)
Business response:
Makeda, wow! Thank you so much for taking the time to leave this excellent review! We really appreciate your business and are here to help if you need anything.
They are very quick to take money, but the customer service after that is appalling! I really recommend not using them if you don’t have to. They require full and immediate payment of bridesmaids dresses upon order of the dresses. Then, once they arrive in store they require pick up 14 days after the dresses arrive in the store. However, they don’t inform you prior on when they will arrive. My dresses arrived on the 22nd of December. Of course most people will be on holidays then! And on top of that, they are closed for sev... read more
Business response:
Hi Melina! We are so sorry for the care and service you received during your store visit. We value you as a customer and we are truly sorry you did not have a 5 Star experience. Our team should have already made contact with you to discuss further but if you still require assistance then please reach out to us DBCares@dbi.com
Recently, my daughter and I visited your Stratford, London store, shopping for a wedding dress for me and bridesmaid dress for my daughter. Stylist Zun was wonderful! She greeted us with a big, friendly smile and immediately made us feel welcome. Being an "encore" bride and a little older than most, I expected limited options, but after listening to my thoughts and ideas, Zun came up with some great solutions. I tried on several different styles, but actually landed on the very first dress she showed me! It is beautif... read more
Business response:
We are so happy to hear that you enjoyed your time with our team! Thank you for your wonderful feedback! Best, David's Bridal
I had postponed my wedding 3 times and was 6 months pregnant when the day finally came around. I wasn't able to wear my original dress and on a whim, popped my head into the shop and asked if they had a maternity range. The explained that they didn't but asked me all about what I wanted, when the day was and explained I could have something off the rack altered. They then let me have a browse and without an appointment (something not normally allowed), they let me try a dress on. The staff were so friendly and accommodating,... read more
Business response:
Hi! We are so excited to hear how helpful our team was in creating a magical moment for you while visiting our store! Thank you for taking the time to provide us with your feedback. If there is anything else you need do not hesitate to reach out to our store or us by e-mailing DBCares@dbi.com. Best, DBI
David’s Bridal Stratford….They treat staff like slaves… very little breaks… standing all day and can’t sit down. The working conditions for staff are disgraceful. Staff are always leaving so appointments for brides are disorganised. Staff are overworked and poor pay. Go somewhere else where staff are respected
Business response:
Hi Charline, We would like the opportunity to discuss your experience so we can look into your concerns further. Please reach out to us via email at dbcares@dbi.com
The best Nyra stylist from David's Bridal store! I found my most beautiful dresses
Business response:
Hi Emanuela, congratulations, how exciting! We couldn't be happier to hear how our team exceeded your expectations during your recent visit to our store. Thank you so much for taking the time to share your exceptional memorable experience with us. Best Wishes, Davids Bridal
We were looked after by Alex. He was amazing, patient, friendly and his advice is second to none ! Thank you Alex for all of your help. Corrina
Business response:
Hi Corrina! We are so excited to hear how helpful our team was in creating a magical moment for you while visiting our store! Thank you for taking the time to provide us with your feedback. If there is anything else you need do not hesitate to reach out to our store or us by e-mailing DBCares@dbi.com (Attn:Store Location). Thank you, Davids .
The store should be renamed Japo's Bridal. Japo understood the assignment and delivered it and more. Firstly I was working to a budget and she reassured me that it was ok, and that she'd find me something within it and did not make me feel like I would have to compromise or look at unaffordable options. Secondly, as a woman who observes hijab I could not go to the main area to see the dedicated mirrors as it was a shared space and men were around, she never made me feel like I needed to do anything I was uncomfortable with, ... read more
Business response:
Your kind words mean so much to us! We are truly thrilled that you chose us for your journey !! Best, David's Bridal
David's Bridal London UK has a 4.7 star rating with 5,192 reviews.
David's Bridal London UK is closed now. It will open at 10:30 a.m.