This profile has been claimed by the business owner or representative.
Westfield Stratford City, SU1116/1117, London, LND, E20 1EN, United Kingdom
Get directionsSo friendly and helpful, exactly the atmosphere you want for buying your wedding dress.
Business response:
Hi Fionna! Thank you for your review! We are so happy to hear that our team was able to help! Best, Steven E
The consultant was very good and patient. She was extremely helpful and friendly. There was no pressure to buy the more expensive dress of the ones I tried on. Overall a good experience.
Business response:
Hi Kavita, we are thrilled to hear how pleased you were with the service our team provided you during your recent visit. Thank you so much for taking the time to share your good experience with us. Best wishes, Jessica H.
Experience was good and lovely staff. However, now 3rd fitting and quite frustrating to see different people each time. Also think that the changing rooms are very dark and the fitting area could be much smarter - lots of bridal shoes scattered around doesn't give the best impression, even if it is a bit of a 'working area'. I think a little more attention in this area would make a huge diffenenece.
Business response:
Hello Charlotte, thank you for your feedback. We will be sure to pass along your concerns. If there is anything more we can assist you with please email us at DBCares@dbi.com (Attn:BrittianyD) Thank you.
Dress didnt fit.
Business response:
Hello Olga, we are very sorry to hear that you were disappointed with your experience. We can't apologize enough that your gown didn't fit. David's Bridal strives to provide exceptional customer service to our customers and we can't apologize enough that you feel we fell short of that. We would love the chance to have you back to deliver a better experience. If you are interested please contact us at dbcares@dbi.com (Subject Attn: Brittiany D) Thank you, Marquita D.
Georgia was a great help today and I'm coming back in August to sort out my two bridesmaids on there dresses Thanks so much Joe
Business response:
Hello Joe, we are thrilled to hear how great Georgia was during your visit to our London location. We look forward to your next visit. We thank you for your kind words and we appreciate your five star rating. Best Wishes, Marquita D.
I have always valued my experience and service provided at David Bridal - however this experience was a new one for me, they were accomadating, kind and all round perfect!
Business response:
Hi Halide, we are thrilled to hear how pleased you were with the service our team at the London, UK store provided you during your recent visit. Thank you so much for taking the time to share your memorable experience with us. Best wishes, Jessica H.
very helpful staff
Business response:
Hi Maria, thank you so much for taking the time to rate your recent experience with our London, UK store. We are thrilled to see 5 stars and know that we exceeded your expectations. Best wishes, Jessica H.
Amazingly!
Business response:
Hi Halide, thank you so much for taking the time to rate your recent experience with our London, UK store. We are thrilled to see 5 stars and know that we exceeded your expectations. Best wishes, Jessica H.
The alterations were good and the team friendly.
Business response:
Hi Jessica! Thank you for your review! We are so happy to hear that our team was able to help! Best, BrittianyD.
David's Bridal London UK has a 4.7 star rating with 5,192 reviews.
David's Bridal London UK is permanently closed.