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David's Bridal Monroeville PA
- Bridal
- Monroeville, PA
About this business
Location details
3747 William Penn Highway, Monroeville, PA, 15146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
We were there in September for our dress consultation. when I called to speak to the manager my experience got even worse!!!! During our consultation there was some confusion over the wedding colors and the consultant at one point told the bride, "maybe she should switch her wedding colors!!!" Upon telling the manager about this, she told me that all of the confusion over the colors was all our fault!! While in the store a few of us bridesmaids heard the store manager say "what part of we don't have coral reef do they not **... read more
Business response:
Hello Jamie. We are shocked to hear that this occurred and would like to sincerely apologize. There is no excuse for this type of service and would like to hear more about it. Please email us at DBcares@dbi.com (Attn. Monroeville) with more information. Thank you, Ellice J.
Not a big bridal Selection
Recommendedyes to the dress thanks to Tonya the manager at Monroeville location. after our bad experience at North hills not so welcoming to me and my 6 bridesmaids and Maryann not putting our sizes or information in the computer. Taking our measurements with our hoodies and coats on. Staffing was not as welcoming to us as they were to others. The fact I was able to get all bridesmaids together minus one. We was asked if Maryann had an iPad with her..no she didn't. maid of honor was told they would reach out to her to see if she took... read more
Business response:
Hi Dena, we are so glad Tonya was able to provide improve your customer service experience with David's Bridal. Best wishes, April B.
Please. Please. Please. DO NOT GET YOUR DRESS HERE. When buying my dress the lady who helped me was very pushy on timing and annoyed with how many dresses I was trying on. She clearly had another appointment to help with and was getting very antsy. It was rude. Then I spent $500 to get my dress and my daughters dress altered (flower girl). They didn’t even alter her dress and I had to drive back to their store for them to do it (attach sleeves by sowing) and they also didn’t alter mine sturdy enough so they had to fix mine a... read more
Business response:
Hello Savanna, we are very sorry to hear that you were disappointed with your experience. We would love the chance to talk with you further to address these concerns. Please contact us at dbcares@dbi.com (Subject Attn. City/Store Location) Thank you. DBI.
Horrible customer service! When you are promised one thing over the phone it should be honored when you get to the store!
RecommendedAwesome experience for my best friend. Finding the perfect dress for the big day!
Business response:
Hi Jessica, we are so glad our team was able to provide you with an excellent customer service experience. Best wishes, April B.
customer service during COVID 19!
Frequently asked questions about David's Bridal Monroeville PA
How is David's Bridal Monroeville PA rated?
David's Bridal Monroeville PA has a 4.8 star rating with 4,838 reviews.
When is David's Bridal Monroeville PA open?
David's Bridal Monroeville PA is closed now. It will open at 10:30 a.m.