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David's Bridal Orange CT
- Bridal
- Orange, CT
About this business
Location details
112-118 Boston Post Road, Orange, CT, 06477, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Business response:
Hello Nadocia, we are so sorry that we could not provide you with a 5 star experience. We would love to hear more about which areas need some improvement so that we can provide you with a better experience in the future! If you would like to tell us more, please e-mail us at: dbcares@dbi.com (Subject: Attn: Christine G. ? (Insert City/Store Location)). Thank you, Christine G.
Horrible experience! I went to the store with little hope that I would find something I would like let alone love when I first arrived to the store after scheduling my appointment online I was told that they did not know I had an appointment because it was set up online which was off putting they worked to get someone to help me during the time of waiting I saw a bride very upset screaming that a staff member upset her family and demanded to speak to a manager which being a new customer made me want to walk out the door. I g... read more
Business response:
Hello Julissa, on behalf of David's Bridal we would like to deeply apologize for the frustrations that we have caused you. We will be sure to share your feedback with our management teams. This is not at all the type of assistance we ever want to provide to our guest. It is our mission to give our customers a professional, accommodating, and courteous experience and we can't apologize enough that we fell short of this for you. If you would like to talk with us further about this, please send us an email to dbcares@dbi.com w... read more
As a expecting mom I waited closer to my wedding to shop. I found a beautiful dress and was worried it wouldn't fit in time for my big day. So I didnt buy it. The lady pushed me to sign up for a credit card I knew I wasn't going to get approve for and told me I should buy the dress because my stomach wasn't going to get any bigger (which it has!! )&they wouldn't have the dress if I came back. I felt so pressured I didn't even feel like a bride. She gave me a attitude and ask why did I bother even going into the store to ... read more
Business response:
Hello Chrissie, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to have you back to deliver a better experience. If you are interested please contact us at dbcares@dbi.com (Subject Attn: Cierra S) Thank you, Cierra S.
I am not happy with the service we received the day we went shopping for dresses. I felt our consultant was not organized and was not devoted to our group. I also am upset that our dresses had been sitting in the store for 5 weeks. We ordered dresses on March 12th. I called on Sunday April 30th to ask if the dresses had arrived because it had been several weeks and the response was, yes they have been here since March 24th. I didn't get an apology either when I went to pick up the dresses. They checked the system to find out... read more
Business response:
Hello Eryka, we apologize for the inconvenience in picking up your dress. We understand that sometimes emails may be misspelled or filtered into the incorrect folder and we are sorry for that. We appreciate your feedback and will use it moving forward to make sure our dress pick up process is as convenient as possible. Thank you, Cierra S.
Business response:
Hello Marissa, thank you so much for sharing your star rating, we are so sorry that we could not provide you with a full 5 star experience. We would love to hear more about which areas need some improvement so that we can provide you with a better experience in the future! If you would like to tell us more, please e-mail us at: dbcares@dbi.com with ATTN : Cierra S. Thank you, Cierra S.
Business response:
Hello DeDe, thank you so much for sharing your star rating, we are so sorry that we could not provide you with a full 5 star experience. We would love to hear more about which areas need some improvement so that we can provide you with a better experience in the future! If you would like to tell us more, please e-mail us at: dbcares@dbi.com with ATTN : Cierra S. Thank you, Cierra S.
Horrible customer service. If you need your dress tailored take it somewhere else. These people are trained to sell dresses that's it! You are so much better off going to a different wedding dress vender.
Business response:
Hello Felicia, we are so sorry to hear that you are not happy with our store. We value our customers and are committed to making every experience a positive one and we are so disappointed to know that we did not do that for you. Thank you for taking the time to share your feedback with us, we will be sure to share this with our management team. Thank you, Cierra S.
Frequently asked questions about David's Bridal Orange CT
How is David's Bridal Orange CT rated?
David's Bridal Orange CT has a 4.7 star rating with 3,027 reviews.
When is David's Bridal Orange CT open?
David's Bridal Orange CT is closed now. It will open at 10:30 a.m.