This profile has been claimed by the business owner or representative.
Kentucky Oaks Pavilion, 5161 Hinkleville Rd. Unit #B, Paducah, KY, 42001, United States
Get directionsI had a wonderful experience buying my wedding dress and all of my bridesmaids dresses. But unfortunately the wedding didn’t turn out and David’s bridal of Paducah were very accommodating and provided excellent service in exchanging out dresses for other items. Would strongly recommend Paducah David’s bridal.
I came In with my bridesmaids and had a wonderful experience! I also bought my wedding dress from there for my wedding April!! Great experience! Marissa was amazing!!!
My daughter picked up her dress(July30) that had just come in and we received the least amount of help for her to try it on. The employee just hung the dress on the door and left. Nobody bothered to ask if she needed help or some much look our way, other than the employee assisting the woman next to us. My daughter's 10 yr. old son had to help her while 3 girls were just in a huddle TALKING! We won't be back for alterations! Very poor customer service!!!
Business response:
Hello VeraAnn, we are truly sorry that you did not receive better service during your recent visit with us. This is not the type of service we expect to provide for any of our guests. We at David's Bridal strive to provide each and every one of our guests with exceptional service from beginning to end, and we are so sorry that is not what you were given. Thank you for taking the time to share your experience. We want you to know that your feedback is taken very seriously, and we will be working to ensure improvements are mad... read more
I went into the Paducah KY store today to find a dress for my sons wedding. It was the second time in there this last few days in search of a dress. I found the perfect one today! I have never left a place feeling so empowered and confident like i did today! There is only one reason for me feeling so alive and excited about my sons upcoming wedding and her name is Rose. Her smile and energy welcomed me within minutes and her words, kindness and energy left me feeling like I could do anything even be a sexy MOG 'mom of the g... read more
Very accommodating. Great styles and selection. Stylists are friendly.
Business response:
Hello Alyssa, thank you so much for sharing your experience with us. We are excited to know you were satisfied with our service. Congratulations and best wishes! Steven E.
My consultant was amazing and helped me sort through what I wanted I was very unsure and had a vague idea of what it could be, but she was very good at her job and helped me to find the dress of my dreams :) great customer service! And they made the whole process awesome!
Business response:
Hi Tarah ! Congratulations on finding the dress of your dreams ! We are thrilled to hear that our team was able to provide such excellent service! Best, BrittianyD.
Was very pleased with the level of service and friendliness of the staff, especially with needing dress alterations less than 2 months before the wedding.
Business response:
Hello Alicia, thank you so much for sharing your experience with us. We are excited to know you were satisfied with our service. Congratulations and best wishes! Steven E.
They was very friendly and helpful.
Business response:
Hello Fallon, Thank you so much for sharing an amazing star rating and kind words for our team! we are thrilled to know we were able to provide you with an exceptional visit! Please let us know if we can assist you again in the future. (dbcares@dbi.com, Attn: Ciara D- 213). Best Wishes, Jill K.
These ladies went above and beyond for me. I had purchased one dress in another David's store and was feeling not so pretty in it. I figured I would go to a different David's store to try a fuller petticoat with the dress. I still did not like how it was looking and it was going to cost a small fortune to have it altered. I was casually looking around and saw the perfect Dress for me. Very minimal alterations needed to be done and it was on sale. These ladies took back the original dress for a full credit and applied it towa... read more
Business response:
Hello Shannon, thank you for sharing your experience with our Paducah team. We are so excited that we were able to provide you with top notch customer service. Best wishes. April B.
David's Bridal Paducah KY has a 4.8 star rating with 1,691 reviews.
David's Bridal Paducah KY is permanently closed.