This profile has been claimed by the business owner or representative.
David's Bridal Rochester NY
- Bridal
- Rochester, NY
About this business
Location details
3333 W Henrietta Rd, South Town Plaza, Rochester, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Had a wonderful experience with Nora
Business response:
Hello Kirsilyn! Thank you so much for sharing your experience with us. Congratulations and best wishes! Ciara D.
Everyone was very friendly and helpful. The alteration department was wonderful.
Business response:
Hello Susan! Thank you so much for sharing your experience with us. Congratulations and best wishes! Ciara D.
I came to the store unsure of what I was going to find in my size and in a short time frame (and most likely looked like a deer in headlights). Luckily, I had the pleasure of working with Danika who was knowledgeable and so helpful in narrowing down my choices. I am extremely happy with my dress and accessories and thank Danika and Jennifer for their wonderful help!
Business response:
Hello Breanna. Thank you for sharing! We are so happy to hear that our team in Rochester was able to go above and beyond to ensure you had a wonderful experience. Congratulations and best wishes! Ciara D.
I had my Bridesmaid dress altered here and it was such a nice experience! The staff was friendly and the alterations took no time at all. My dress fits perfectly.
Business response:
Hi Brianna! Thank you so much for providing such a great review of our team in Rochester We are happy to hear you had such a good time with us. Enjoy the event and best wishes! Ciara D.
My consultant brieana was so helpful and patient with me. She made me feel special and didn't pressure me into a decision.
Business response:
Hello Laura. Thank you for sharing! We are so happy to hear your time with us was so special. Congratulations and best wishes! Ciara D.
Beautiful selection, Prices were great, staff was very helpful and friendly
Business response:
Hello Marcia, Thank you so much for sharing your amazing review for our team! We're thrilled to know that we were able to exceed all expectations during your visit with us! Please let us know if we can assist you again in the future. (dbcares@dbi.com, Subject- Attn: Ciara D-60). Best Wishes, Jill K.
It wasn't completely happy since my consultant was working with other people during my appointment. A lot of waiting around. I watched other brides trying on 8 dresses, I was waiting for my consultant. Wasn't able to find my dress today because I didn't get to try on as many as I would have liked to. Then when I asked to try on a couple more because I was confused, I got told my appointment time was over. It was a little disappointing that I had to wait around so much and didn't get a full appointment time
Business response:
Hello Jennifer, we apologize that you did not receive the full attention that you deserved. As we go into our busy season, we do our best to accommodate all of our guests. Please allow us the chance to restore your trust in our store. We would love to set you up with a comeback appointment so you can get the attention that you deserve. If you are interesting in setting up another appointment or discussing your issues further feel free to email us at dbcares@dbi.com (ATTN Steven E) Thank you, Steven E.
awesome:)
Business response:
Hello, Thank you so much for sharing your valuable time to provide our location with an amazing star rating! It's a pleasure to know that our team was able to provide you with an enjoyable visit! If you may need any further assistance, please let us know. (dbcares@dbi.com, Attn: Ciara D -60). Best Wishes, Jill K.
You guys have been so wonderful and patient with us. We live a little ways away and where very good about it.
Business response:
Hi Makayala, we are so glad our team was able to provide you with an excellent customer service experience. Best wishes, April B.
Frequently asked questions about David's Bridal Rochester NY
How is David's Bridal Rochester NY rated?
David's Bridal Rochester NY has a 4.7 star rating with 4,625 reviews.
When is David's Bridal Rochester NY open?
David's Bridal Rochester NY is closed now. It will open at 9:00 a.m.