David's Bridal Stevenson Ranch CA

Business response:

Hi Cynthia, Thank you so much for sharing a star rating for us! We are so happy to hear how our Stevenson team was able to ensure your visit with us was amazing! Thank you, Jill K 

Business response:

Hello Yvonne, we are delighted to hear how sensitive, respectful and encouraging Bronte was while visiting our Stevenson Ranch location! Thank you for taking the time to provide us with your feedback. If you need any assistance in the future or if you would like to tell us more, please send us an email to dbcares@dbi.com. Best wishes, Christine G. 

Business response:

Hello Kim, congratulations on your upcoming nuptials! We are glad to hear that you enjoyed your experience with us! Thank you for taking the time to share your kind words for Olivia. We will definitely pass along your praises! Best wishes, Christine G. 

Business response:

Hello Caitlin, we are so excited to hear how helpful your stylist was while visiting our Stevenson Ranch location! We are sorry to hear that your initial experience with us was less than satisfactory however, we are glad that we were able to turn your experience around. Thank you for taking the time to provide us with your feedback. If you may need any further assistance do not hesitate to reach out to us again. Thank you, Christine G. 

Business response:

Hello Natalie, we are so excited to hear how helpful our staff was while visiting our Waco location. David's Bridal is committed to providing exceptional customer service our guest. We are glad you chose us to be a part of your shopping experience and even more elated to have made the experience an enjoyable one. We are happy to hear we were able to fix the problem with your bridesmaid dress. Thank you for taking the time to provide us with your feedback and we want to personally thank you for your star rating. If you may ... read more

Business response:

Hi Carlie! We want to thank you for taking the time to provide us with this feedback as we appreciate it immensely as it allows us re-evaluate current policies and procedures so that we can make the proper adjustments to ensure better customer service for the future. We sincerely apologize for any inconvenience and we really do appreciate your feedback! If you would like to provide us with any additional details, or if you would like to schedule another appointment, please feel free to e-mail us at: dbcares@dbi.com (Subject:... read more

Business response:

Hello Emily, congratulations on your upcoming nuptials! It sounds like our team did an incredible job assisting you on your bridal journey. We couldn't be happier to hear how our staff exceeded your expectations during your recent visit to our Stevenson Ranch store. Thank you for taking the time to share such kind words about our staff. We will definitely pass along your praises! Best wishes, Christine G. 

Business response:

Hi Marlene, we are delighted to hear that our staff was so nice and welcoming, and that they were able to provide you with such a great experience! If you would like to share some more details about your visit, please feel free to e-mail us at: dbcares@dbi.com with attention to: Christine. Thank you, Christine G.