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David's Bridal Sunset Hills MO
- Retail
- St Louis, MO
About this business
Welcome to David's Bridal St. Louis, Missouri store, serving brides and special occasion customers of Fenton, Valley Park, Saint Louis and more. David's Bridal is the ultimate one-stop shop for wedding dresses and all your formal apparel. Our exclusive assortment of bridal gowns features a broad spectrum of silhouettes, lengths and styles, empowering you to find a unique look for your special day. Our wedding dresses, bridesmaid dresses and feminine party looks are designed in the hottest fabrics (we are loving lace!), colo... read more
Location details
10760 Sunset Hills Plaza, St Louis, MO, 63127, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Sherie was amazing!! Loved my experience! Will definitely be back
Business response:
Hello Brianna, thank you so much for sharing your experience with us. Congratulations and thank you for choosing David’s Bridal. Ross A.
Did a great job and I will be back.
Business response:
Hello Ashley, thank you so much for sharing your experience with us. Thank you for choosing David’s Bridal. Ross A.
The staff was very friendly, professional, and as helpful as they could be. Ultimately, we were given measurements and a recommendation to shop online on websites other than David's. My 7 year old daughter (who wears a size 12) could not be fitted into any children's sizes at David's. The juniors styles were not appropriate for her age or the occasion. I'm aware that Bridal sizing typically runs small. I'm saddened that this is also true in children's sizing. My daughter left feeling bad about herself, thinking that she ... read more
Business response:
Hello Michele, we want to thank you for taking the time to provide us with this feedback as we appreciate it immensely as it allows us re-evaluate current procedures so that we can make the proper adjustments to ensure better selections and customer service for the future. Again, we sincerely apologize for the inconvenience and we really do appreciate your feedback! If you would like to provide us with any additional information please email us at dbcares@dbi.com (Subject: Attn Ross A City/Store Location). Best wishes. Ross... read more
Hayley was great. I really enjoyed the experience!!
Business response:
Hello Bridgette, thank you for sharing your experience with our team in Sunset Hills. We are so excited that Hayley was able to provide the customer service experience you were looking for. Congratulations and best wishes. April B.
Very professional
Business response:
Hello Ellen, thank you for sharing. We are happy to know that you enjoyed your time with our team in Sunset Hills. Best wishes. April B.
The dress selection was great and reasonably priced. We got there early to browse dresses, and the consultant found us promptly. That being said, my consultant acted like she wanted nothing to do with me. She wouldn't help me find dresses and wouldn't find bigger sizes when the dress didn't fit. She was quite verbal about disliking my offbeat wedding style. Other consultants had to assist me and my aunt had to go find other dresses/accessories, because my consultant would disappear. She also complained to my mom that my aunt... read more
Business response:
Hello Angel, we are very sorry to hear that you were disappointed with your experience. We take these matters very seriously. We will be sending this feedback to ensure our associates are providing the correct information and helping each guest properly. We would love to assist you in preparing for your special event. If you would like a return appointment with your first stylist please email us at dbcares@dbi.com (Subject: Attn Ross A). We apologize again for this experience. Congratulations on your engagement and be... read more
No mirrors in the rooms, no privacy (consultant left door wide open while I was undressed), after the appointment was over and we had picked two possible dresses, we asked how long it would take to get the dresses in. It turned out that one couldn't even come in the right color and the other was going to take 24 WEEKS!!! 24 weeks. So, we had to start all over from scratch with the manager who had a list of which dresses she could get in the right color and size before the wedding. WHY DIDN'T THE FIRST CONSULTANT DO THAT?!?! ... read more
Business response:
Hello Ellen, thank you for taking the time to provide us with your feedback. We are very sorry to hear you were unsatisfied with your experience in store. We do apologize that the dresses you chose would come after the event. Our consultants aren’t aware of the delivery date of items until they entered into the system. We are extremely sorry for the inconvenience the last thing we want to do is add any stress to this special occasion. If you would like to discuss this issue further please email our corporate address dbc... read more
My sales person, Tammie Dudley was great! She took time with me and was so very helpful!!
Business response:
Hello Sherry! Thank you so much for the rating and thank you for choosing David's Bridal. Hope you have a good time at your event. Ross A.
The associate who helped us was condescending. She never smiled and was abrupt and rude. We did find dresses but it was due to us helping each other than any assistance she gave. The bridesmaids being fitted would ask for a different size but she thought better and brought the size she thought would work. She then had to clip them to make them fit. She recommended a size that was way too tight and we had to show her why it wouldn't do. I had been there a week before with another bridesmaid and we were treated very well. I h... read more
Business response:
Hello Penelope we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to have you back to deliver a better experience. If you are interested please contact us at dbcares@dbi.com (Subject Attn. Ross A) Thank you.
Frequently asked questions about David's Bridal Sunset Hills MO
How is David's Bridal Sunset Hills MO rated?
David's Bridal Sunset Hills MO has a 4.5 star rating with 3,437 reviews.
When is David's Bridal Sunset Hills MO open?
David's Bridal Sunset Hills MO is closed now. It will open at 9:00 a.m.