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David's Bridal Taylor MI
- Bridal
- Taylor, MI
About this business
Location details
23520 Eureka Rd, Taylor, MI, 48180, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
If I could give no stars I would. The day I bought my dress was fine. But when I went back to have it cleaned it was a nightmare!!! I dropped it off in the beginning of June and told them I was in no rush. They called me a week later to tell me my slip was in and I asked if my dress was done and they told me yes. I sent my mom in a few days later to pick it up. They brought the dress out and the dress was still dirty never cleaned but now it was covered in black hairs! They said they would have it done by the next Saturday. ... read more
Business response:
Hello Kayla. We would like to apologize for any frustrations that we may have caused you. We would like to look further into your situation and help find a resolution to your issue. Please email us at Dbcares@dbi.com (Attn. Steven E), so that we can gather more information and further assist you. Thank you, Steven E
I came in unexpected with my mother and children (who are older) to look at dresses. I was really disappointed at the attitude of the girl working the front desk. She did not want to help us. She stated repeatedly that there was no one to help me, even tho a consultant helping another bride said she would. I ended up leaving and finding another bridal salon who was more then happy to help us out. The girl at David’s really put a damper on what was expected to be a happy fun experience and frankly cost the consultant commissi... read more
Business response:
Hello Jennifer, we are so sorry to hear of the frustrations we have caused you. We strive to provide all of our guest with a memorable experience and we are so disappointed to know that we did not provide that for you. We will be sure to share your experience with our executive team. Thank you for taking the time to share your experience with us, Steven E.
I bought an expensive tiara from here and have not worn it yet, just took it out of the package. One of the pearls fell right out. I call to let them know, they wont even exchange it for a new one. All I want is the same one because the one I got is obviously defective. I really dont want stuff falling off on my wedding day, since it did just removing it from the package.
Business response:
Hello Christie. We would like to apologize for any frustrations that we may have caused you. We would like to look further into your situation and help find a resolution to your issue. Please email us at Dbcares@dbi.com (Attn. Steven E), so that we can gather more information and further assist you. Thank you, Steven E
I was told I’d be on hold for a “moment” & I was on hold for 30 mins before I hung up! Ridiculous. I hung up and called David’s bridal in Dearborn and they helped me within 5 minutes. If it was an issue, I should of been told to call back or should of gotten a call from someone there. Really terrible communication skills.
Business response:
Hi Carol, we are so sorry to hear that our team disappointed you during your recent visit to our Taylor store. Thank you so much for taking the time to share this feedback with us, so that we can improve on the service we offer. Thank you, Steven E
I’m so very disappointed in the way my alterations appointments have gone. Here we are 3.5 weeks before my wedding and I had my 2:00pm appointment scheduled since the last month. I show up right at 2, was taken to the back where I sat for 40 minutes because I was informed that my dress had difficult material and still needed to be steamed. 2:40 I FINALLY get to put my dress on already frustrated. I notice that on the back side where I had my new sash tacked on was sewn on by Davids Bridal, causing my sash fabric to “bubble” ... read more
I purchased my dress from here. Which I thought the lady that helped me was amazing. That day went alright! So we decided to set up an appointment for all my Bridesmaids to try on dresses. I set up an appointment a MONTH before. They were all over the place! Had 7 girls trying on dresses in ONE fitting room. Wrote down sizes wrong, colors wrong. I wanted to try on my dress in front of my family/Bridesmaids because it just came in that day. The lady helping me tried saying I couldn’t try my OWN dress on that I paid over 2,0... read more
Business response:
Hello Amanda, we are very sorry to hear that your trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Ross A). Best wishes, Jessica H.
Went there recently cause according to the reviews it was the better one to go to (I'm from warren). But the reviews were wrong. I'm a plus size girl and I'm on a pretty low budget due to a quick change in wedding date and recently finding out I'm expecting. Seen online there were some amazing dresses on sale for 99$ so I went to try a few on. They had nothing bigger than a size 14... I needed at least an 18 to know if it would work or not. Then the stylist Des that was suppose to be helping me kept walking away and doing ot... read more
Business response:
Hello Megan, we sincerely apologize for the experience you had with us in store. We understand how important your event is and we are truly sorry for not providing you with the service we strive for. We would love to have you return for a better experience in store. We will forward this feedback to our stores managers and associates to ensure better service. If you would like to discuss this issue further, please email dbcares@dbi.com (Subject: Attn. Ross A.) Ross A.
The alterations department ruined my dress, and i was not informed until i arrived to pick it up at my scheduled time. There was no time for a equivalent replacement. The Manager did not have the decency to speak to me directly about the matter. I had to go through the assistant manager, whom i feel bad for because her support team sucks. I expected Davids Bridal to go above and beyond to rectify the situation but they did the bare minimum. Do not spend your money here!!!!
If you were shopping for your wedding gown, it was beautiful. But if you were shopping for your Jr. Brides, flower girl, or bridesmaid dresses, good luck. I actually had an appointment, and the woman that was assigned to me kept leaving us, I had to literally go find her half of the time...everytime I asked a question it was always a "no" not like, "oh, I'll check on that," or any other advice..it was kind of negative.
Frequently asked questions about David's Bridal Taylor MI
How is David's Bridal Taylor MI rated?
David's Bridal Taylor MI has a 4.8 star rating with 4,424 reviews.
When is David's Bridal Taylor MI open?
David's Bridal Taylor MI is open now. It will close at 7:30 p.m.